Can't you people just pay me and go away?

Coworker: You closed the ticket on our web page authentication timing out?
Me: Yes, I did.
Coworker: Why?
Me: We solved the problem last month. There have been no complaints in weeks.
Coworker: But they said other servers are having this problem!
Me: But we're not.
Coworker: But we want to be in the group that gets the fix.
Me: I blew out a tire on I-787 last week and changed the tire. If I call AAA today they won't be able to help.
Coworker: Well I'm reopening the ticket.
Me: You do that.