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Emergency Information for American Citizens

We do not provide walk-in services for non-emergency services. Please schedule an appointment using the Appointment Requests link. Check the Consular Section Holiday and Closures.
Mission Thailand’s American Citizens Services (ACS) offers a wide range of consular services to U.S. citizens residing or traveling in Thailand.
To get started, please use our ACS Navigator to find resources, information, and services offered by U.S. Mission Thailand.
To contact the U.S. Embassy or Consulate General directly, visit our Contact Us page.
For local emergency situations that require an immediate response, please call the Thai Tourist Police at 1155 or Thailand Emergency Services (Fire, Ambulance) at 191.
The United States is a party to the Hague Adoption Convention, an international treaty which seeks to ensure that intercountry adoptions are made in the best interests of the child and that safeguards are in place for their protection. All adoptions in another country must take place according to both U.S. and local laws for the adopted child to be eligible to immigrate to the United States. You should work with a U.S. adoption service provider specifically authorized to facilitate intercountry adoption. You can find more information about authorized adoption service providers and the intercountry adoption process at travel.state.gov and are invited to direct questions to Adoption@state.gov.
U.S. embassy and consulate personnel cannot perform marriages. Depending on the local law, civil or religious officials generally perform marriages. If your marriage overseas was performed in accordance with local law, it is valid in the country where it took place. Whether your marriage is recognized elsewhere depends on the laws of that place.
If you get married abroad and need to know if your marriage will be recognized in the United States and what documentation may be needed, contact the office of the Attorney General of your state of residence in the United States.
Applicants 18 years old and over, born outside the United States, may claim U.S. citizenship through his/her biological parent who was a United States citizen at the time of the applicant’s birth. Please carefully review this link Obtaining U.S. Citizenship for a child born abroad requirements to find out if you may qualify for U.S. citizenship. Once the citizenship claim is established, the applicant qualifies for a first-time U.S. passport. Please note that applicants 18 years and older are not eligible for a Consular Report of Birth Abroad (CRBA).
Replacement copies of a Consular Report of Birth Abroad (CRBA) must be obtained through the Department of State Passport Vital Records Section in the United States. Embassies and Consulates cannot issue replacements. Please click on the link below for detailed instructions on how to replace a lost or stolen Consular Report of Birth Abroad.
Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview.
The United States is a party to the Hague Adoption Convention, an international treaty which seeks to ensure that intercountry adoptions are made in the best interests of the child and that safeguards are in place for their protection. All adoptions in another country must take place according to both U.S. and local laws for the adopted child to be eligible to immigrate to the United States. You should work with a U.S. adoption service provider specifically authorized to facilitate intercountry adoption. You can find more information about authorized adoption service providers and the intercountry adoption process at travel.state.gov and are invited to direct questions to Adoption@state.gov.
U.S. embassy and consulate personnel cannot perform marriages. Depending on the local law, civil or religious officials generally perform marriages. If your marriage overseas was performed in accordance with local law, it is valid in the country where it took place. Whether your marriage is recognized elsewhere depends on the laws of that place.
If you get married abroad and need to know if your marriage will be recognized in the United States and what documentation may be needed, contact the office of the Attorney General of your state of residence in the United States.
Adult Derivative Citizenship Claim
Applicants 18 years old and over, born outside the United States, may claim U.S. citizenship through his/her biological parent who was a United States citizen at the time of the applicant’s birth. Please carefully review this link Obtaining U.S. Citizenship for a child born abroad requirements to find out if you may qualify for U.S. citizenship. Once the citizenship claim is established, the applicant qualifies for a first-time U.S. passport. Please note that applicants 18 years and older are not eligible for a Consular Report of Birth Abroad (CRBA).
Replace a Lost or Stolen Consular Report of Birth Abroad
Replacement copies of a Consular Report of Birth Abroad (CRBA) must be obtained through the Department of State Passport Vital Records Section in the United States. Embassies and Consulates cannot issue replacements. Please click on the link below for detailed instructions on how to replace a lost or stolen Consular Report of Birth Abroad.
Third Party Attendance at Appointment Interviews
Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview.
Renouncing U.S. citizenship is a serious, irrevocable decision once approved by the Department of State. Potential renunciants must carefully consider their choice before scheduling an appointment. Individuals must demonstrate full understanding of the consequences, including losing the right to reside in the U.S. without proper documentation, and confirm they are acting freely, without undue influence.
Formal renunciation can only occur overseas before a U.S. consular officer. If you wish to renounce your citizenship, review the Loss of Citizenship and Nationality information thoroughly. Once you understand the conditions, contact us via the appropriate form to schedule an appointment:
If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth. To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth. A full validity, unexpired U.S. passport is also proof of U.S. citizenship.
Renunciation of U.S. Citizenship
Renouncing U.S. citizenship is a serious, irrevocable decision once approved by the Department of State. Potential renunciants must carefully consider their choice before scheduling an appointment. Individuals must demonstrate full understanding of the consequences, including losing the right to reside in the U.S. without proper documentation, and confirm they are acting freely, without undue influence.
Formal renunciation can only occur overseas before a U.S. consular officer. If you wish to renounce your citizenship, review the Loss of Citizenship and Nationality information thoroughly. Once you understand the conditions, contact us via the appropriate form to schedule an appointment:
If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth. To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth. A full validity, unexpired U.S. passport is also proof of U.S. citizenship.
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order has no other significance. The information on the list is provided directly by the local service providers; we cannot vouch for this information.
Legal AssistanceU.S. embassies and consulates are prohibited by federal regulation from acting as agents, attorneys, or in a fiduciary capacity on behalf of U.S. citizens involved in legal disputes overseas. Department of State personnel do not provide legal advice to the public and are prohibited from recommending a particular foreign or U.S. attorney. Embassies and consulates maintain regional lists of various attorneys who have indicated they are willing to assist U.S. citizen clients.
Americans in need of medical assistance in Thailand must utilize local Thai hospitals and clinics. There are no public medical facilities or physicians at U.S. Embassy Bangkok or Consulate General Chiang Mai. Most healthcare services in Thailand meet international standards, and many doctors have received training in the United States. Most public and private hospitals have medical centers with doctors practicing a wide variety of specialties. Many private hospitals have foreign language interpreters, but hospitals outside of Bangkok, and other large cities, may not be able to offer a wide range of English services.
If you reside in Bangkok you may contact the Department of Land Transport (Tel: 02-271-8888) or another branch office nearest your location. If you reside in any other provinces, you may contact the Provincial Transportation Division of the province in which you are located.
Foreigners who wish to work, conduct business or undertake investment activities in Thailand must apply for a Non-Immigrant Visa at the Royal Thai Embassies or Royal Thai Consulates-General. Various categories of the Non-Immigrant Visa are currently provided to meet the needs and qualifications of individual business persons.
Starting July 15, 2024, U.S. citizens are entitled to receive a 60-day visa upon entry to the Kingdom of Thailand for the purpose of tourism, business engagements, and urgent or ad-hoc work. This visa category can be extended for another period not exceeding 30 days.
U.S. embassies and consulates are prohibited by federal regulation from acting as agents, attorneys, or in a fiduciary capacity on behalf of U.S. citizens involved in legal disputes overseas. Department of State personnel do not provide legal advice to the public and are prohibited from recommending a particular foreign or U.S. attorney. Embassies and consulates maintain regional lists of various attorneys who have indicated they are willing to assist U.S. citizen clients.
Medical Assistance
Americans in need of medical assistance in Thailand must utilize local Thai hospitals and clinics. There are no public medical facilities or physicians at U.S. Embassy Bangkok or Consulate General Chiang Mai. Most healthcare services in Thailand meet international standards, and many doctors have received training in the United States. Most public and private hospitals have medical centers with doctors practicing a wide variety of specialties. Many private hospitals have foreign language interpreters, but hospitals outside of Bangkok, and other large cities, may not be able to offer a wide range of English services.
If you reside in Bangkok you may contact the Department of Land Transport (Tel: 02-271-8888) or another branch office nearest your location. If you reside in any other provinces, you may contact the Provincial Transportation Division of the province in which you are located.
Foreigners who wish to work, conduct business or undertake investment activities in Thailand must apply for a Non-Immigrant Visa at the Royal Thai Embassies or Royal Thai Consulates-General. Various categories of the Non-Immigrant Visa are currently provided to meet the needs and qualifications of individual business persons.
Starting July 15, 2024, U.S. citizens are entitled to receive a 60-day visa upon entry to the Kingdom of Thailand for the purpose of tourism, business engagements, and urgent or ad-hoc work. This visa category can be extended for another period not exceeding 30 days.
The U.S. Embassy in Bangkok and the Consulate in Chiang Mai cannot answer tax-related questions. Please visit the Internal Revenue Service (IRS) website (https://www.irs.gov/) for more information on how to file U.S. federal income tax returns.
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you reside in Thailand and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in Manila, Philippines.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the
U.S. Department of Veterans Affairs (VA) website.
The Federal Benefits Unit (FBU) in Manila, Philippines may also be able to help veterans and beneficiaries with questions about benefits and services. To contact the FBU, please e-mail at FBU.Manila@ssa.gov.
The Joint United States Military Advisory Group, Thailand (JUSMAGTHAI) Retiree Activities Office (RAO) offers general assistance with Department of Defense (DoD) military benefits to U.S. military retirees, active duty U.S. military personnel about to retire, and eligible family members of the above.
U.S. citizens can exercise right to vote even when you are overseas. The primary resource for U.S. citizens who wish to vote is the Federal Voting Assistance Program: https://www.fvap.gov/.
The U.S. Embassy and U.S. Consulate General are here to help you exercise your right to vote and answer your voting questions. Voting from abroad is an easy three-step process that needs to be started early. Click on the link below to learn more.
The U.S. Embassy in Bangkok and the Consulate in Chiang Mai cannot answer tax-related questions. Please visit the Internal Revenue Service (IRS) website (https://www.irs.gov/) for more information on how to file U.S. federal income tax returns.
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you reside in Thailand and have questions regarding services provided by the Social Security Administration (SSA), you must contact the SSA Federal Benefits Unit (FBU) located in Manila, Philippines.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the
U.S. Department of Veterans Affairs (VA) website.
The Federal Benefits Unit (FBU) in Manila, Philippines may also be able to help veterans and beneficiaries with questions about benefits and services. To contact the FBU, please e-mail at FBU.Manila@ssa.gov.
Retired U.S. Service Members
The Joint United States Military Advisory Group, Thailand (JUSMAGTHAI) Retiree Activities Office (RAO) offers general assistance with Department of Defense (DoD) military benefits to U.S. military retirees, active duty U.S. military personnel about to retire, and eligible family members of the above.
U.S. citizens can exercise right to vote even when you are overseas. The primary resource for U.S. citizens who wish to vote is the Federal Voting Assistance Program: https://www.fvap.gov/.
The U.S. Embassy and U.S. Consulate General are here to help you exercise your right to vote and answer your voting questions. Voting from abroad is an easy three-step process that needs to be started early. Click on the link below to learn more.
While in Thailand, U.S. citizens are subject to its laws and regulations. Persons violating the law in Thailand, even unknowingly, may be fined, arrested, and/or deported. If detained, a U.S. citizen will have to go through the Thai legal process of being charged, prosecuted, and possibly convicted and sentenced. It is important to keep in mind that the legal process in Thailand can differ significantly from the one in the United States and may not provide the same protections available in the United States. In the event of an arrest, the U.S. Embassy will do all that it can to ensure that a U.S. citizen is not discriminated against under local Thai law, but it will not be able to guarantee the same protections available under U.S. law. U.S. consular officers provide a wide variety of services to U.S. citizens arrested abroad and their families; however, they cannot interfere in the Thai judicial process.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
Are you a U.S. citizen who needs a passport?
Useful Emergency Numbers
While in Thailand, U.S. citizens are subject to its laws and regulations. Persons violating the law in Thailand, even unknowingly, may be fined, arrested, and/or deported. If detained, a U.S. citizen will have to go through the Thai legal process of being charged, prosecuted, and possibly convicted and sentenced. It is important to keep in mind that the legal process in Thailand can differ significantly from the one in the United States and may not provide the same protections available in the United States. In the event of an arrest, the U.S. Embassy will do all that it can to ensure that a U.S. citizen is not discriminated against under local Thai law, but it will not be able to guarantee the same protections available under U.S. law. U.S. consular officers provide a wide variety of services to U.S. citizens arrested abroad and their families; however, they cannot interfere in the Thai judicial process.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
International Parental Child Abduction
The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram., to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport.
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram., to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport.
Sending Money through the U.S. Department of State
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
U.S. Citizens overseas can renew passports, replace passports, or apply for new passports.
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Please call: 02-205-4000
Outside of Office Hours, contact: 02-205-4000
Outside of Thailand: +66-2-205-4000
Emergency Contact – All Locations Enroll in STEP International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance