Reservations
New Client Intake
If you’re a new client, we’re excited to have you on board! To ensure a smooth experience, we kindly ask you to fill out our new client intake form. This will allow us to quickly and efficiently get you set up in our invoicing system, so you can focus on what matters most – creating amazing music. We look forward to working you!
Existing Client
If you’re an existing client and would like to request session time, we’ve got you covered! Simply fill out our session request form, and we’ll get you scheduled in no time. We value your continued support and can’t wait to work with you again. Let us know your preferred dates and times, and we’ll do our best to accommodate your needs.
General Inquiry
Have some general questions about our studio? We’re here to help! Feel free to reach out to us with any inquiries or curiosities you may have. Our friendly team is ready to provide you with all the information you need. We look forward to hearing from you and assisting you in any way we can!
Studio Policies
- Studio Tours: Tours are available from 12pm to 5pm daily and must be scheduled in advance. Walk-ins are not accepted. A 3D virtual tour of Studio A and Studio B are also available on our website.
- Session Booking & Deposits: Full payment must be made within 48hours of receiving an invoice or verbal booking to confirm the session.
- Payment Policies: We accept cash and major credit cards (Visa, Mastercard, AmericanExpress, Discover), apple pay. Phone payments are not accepted.
- Balance Due at Session Start: Any outstanding balance must be paid in full at the startof your session.
- Session Hold Policy: Sessions are placed on hold until full payment is received or a purchase order from established labels is provided.Deposits or POs must be submitted within 48 hours, or the time slot may be released if another client requests it.
- Cancellations & No-Shows: Cancellations within 24 hours of the session will incur a fee of 50% of the booked time. No-show sessions are billed at the full time booked.
- Session Backups: We do not automatically save backups. Please bring a storage device to save your session files at the end.
- Personal Property: We are not responsible for any personal items left at the studio. Please ensure you take all personal belongings with you when your session ends.
- Arrival Time: Please arrive on time for your session to avoid delays, as late arrivals may impact your booked time.
- Studio Conduct: All clients and guests are expected to respect studio staff, equipment,and property. Any damages caused by misuse will be billed to the client. NO GUNS
- Smoking Policy: Smoking is permitted in all rooms (except Studio 11 Control Room) with the exception of tobacco. Tobacco smoking is not allowed in control rooms, only in designated areas. This is for the protection of our rare and vintage equipment.
- Temperature Control: The studios are maintained between 70-72°F to protect equipment. Please dress accordingly and bring a jacket if needed.
- Minors: Clients under 18 must be accompanied by a parent or guardian during sessions unless prior arrangements have been made.
