Trust Center

Resolved - This incident has been resolved.
Nov 18, 11:33 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 10:01 PST

Investigating - We are aware of the ongoing widespread disruption affecting the Cloudflare Global Network. We are actively monitoring this situation to assess any potential impact on our services. At this time, we have not detected any major service degradation or significant impact on our platform, however customer that use own domain through CloudFlare service might experience issues with access and 500 errors. We will continue to monitor the Cloudflare incident closely and provide updates as the situation evolves.
Nov 18, 05:48 PST

Security Update: npm Package Compromise

Sisense has conducted a comprehensive investigation and confirmed that we are not impacted by the recently disclosed npm package compromise involving chalk, debug, and related dependencies.

Actions Taken

• Assessed our environments and scanned all relevant images and builds using our internal tooling.
• Verified that compromised versions were not included in any customer-facing deployments or services.
• Reinforced monitoring to ensure ongoing protection and visibility.

Ongoing Monitoring

We continue to monitor the situation closely and will apply additional targeted measures if required, based on emerging industry intelligence.

Salesloft Drift Security Incident

Sisense has conducted a comprehensive investigation and confirmed that we are not impacted by the recent Salesloft Drift security incident.

We have proactively:

• Assessed our attack surface
• Reinforced security controls across our products, servers, and services
• Evaluated all critical service providers to confirm they are unaffected

We continue to monitor the evolving situation and will implement additional targeted response measures if necessary, based on industry guidance and intelligence.

At Sisense, we know that trust is the foundation of every successful partnership. That’s why we make security, privacy, and compliance a top priority—not just a checkbox.

We’re pleased to announce that our 2025 SOC 2 Type II report, HIPAA report, and updated ISO 27001 & ISO 27701 certificates are now complete and available for review.

These milestones aren’t just badges—they’re independent validations from trusted third-party auditors that our controls, policies, and processes meet (and exceed) the highest industry standards for security and data protection.

What this means for you:

• Confidence that your data is handled with the utmost care and integrity.
• Assurance that Sisense meets rigorous compliance frameworks trusted worldwide.
• Peace of mind knowing that partnering with Sisense means partnering with a security-first organization.

These reports and certificates are now available for you to view and download here in our Trust Center.

We have been made aware of bad actors impersonating Sisense recruiters, using unauthorized email addresses (e.g., sisensecareers@gmail.com) and fraudulent domains. These individuals are not affiliated with Sisense, and we strongly advise you to disregard any requests for personal information or payments.

How to Verify a Sisense Job Offer:

✅ Official Careers Page: All legitimate job opportunities are listed on our official website: 🔗 Sisense Careers.

✅ Official Email Domains: Sisense recruiters only communicate using official Sisense email addresses (e.g., @sisense.com). Any communication from free email providers (e.g., Gmail, Yahoo) is not legitimate.

✅ Verification Request: If you have doubts about a job offer or suspect fraud, please contact security@sisense.com for verification.

Next Steps & Reporting Fraud:

To help prevent further scams, we encourage you to:

• Report the fraudulent email if it is coming from @gmail.com to Google (Report Abuse abuse@gmail.com).
• Report the fake job offer to LinkedIn (if applicable Submit a Complaint) and the Internet Crime Complaint Center (IC3) (Submit a Complaint).
• Block and ignore any further contact from the scammer.