This Trust page offers the most up-to-date information on Veeva Systems' service status. If you are experiencing an issue that is not listed below, please submit a ticket in the Customer Support Portal .
For status of Salesforce PODs, visit Salesforce Trust Site .
To Receive Vault Emails
To receive emails about Vault maintenance releases, planned downtime, and extended service interruptions, Veeva Vault users can subscribe to Service Availability Notifications via their Vault. See Vault Help for details.
Veeva's Support Locations and Sub-Processors are listed here.
Service History
Recent Posts
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 253.0.400 release for Online and iOS platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 253.0.400 release for Online and iOS platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Veeva Nitro will be undergoing maintenance. During this time, Veeva Nitro will not be available for around 5-10 minutes.
Veeva Vault Maintenance Release Notification
Click here to learn how to find your Vault's POD location.
For up-to-date information on Veeva Systems' service status, see the Veeva Trust Site.
If you have any further questions, please submit a ticket with Veeva Product Support.
Scheduled Maintenance closed.
Veeva CRM Sandbox and Production orgs will be upgraded to the 253.0.400 release for Online and iOS platforms. Systems are generally available during this time.
View Patch Notes
Scheduled Maintenance closed.
Vault CRM Sandbox and Production instances will be upgraded to the 253.0.40 release for iOS platforms. Systems are generally available during this time.
Scheduled Maintenance closed.
Veeva EDC 25R3.0.13 HF is scheduled for production release on 01/08/2026 to EDC PODs:
VV1-22, VV1-1090, VV1-1204, VV2-2092, VV1-1127, VV1-1139, VV1-1148, VV1-1159, VV1-1161, VV1-1174, VV1-1175, VV1-1193, VV1-1194, VV3-3121, VV2-2142, VV1-37, VV2-2152, VV3-3134
The EDC Utility services will not be available from 6:00 PM to 8:30 PM PST.
Please read the 25R3 Release Notes for additional release details.
There is a 25R3.0.13 maintenance release scheduled for the CDB Data Workbench on January 8th at 7:00 PM PT for CDB PODs:
CDB-1, CDB -3, CDB -5, CDB -7 , CDB -9, CDB -11, CDB-13, CDB-15, CDB-17, CDB-101, CDB-103, CDB-201, CDB-301, CDB-303, CDB-1004, CDB-2002, CDB-3002
Approximate duration is 1 hr with no expected downtime. Scheduled jobs running during this window will need to be rerun.
Please read the 25R3 Release Notes for additional release details.
Veeva Maintenance Release Notification
Online maintenance will be performed on General Release PODs. There is no expected downtime, however, a short service interruption may be experienced.
When: Monday, January 12 at 10:00 am PST / 7:00 pm CET
What: POD Infrastructure maintenance
Estimated Duration: 120 minutes
Affected PODs: General Release PODs
VV1-18, VV1-43, VV1-1054, VV1-1055, VV1-1065, VV1-1066, VV1-1068, VV1-1069, VV1-1073, VV1-1074, VV1-1076, VV1-1077, VV1-1079, VV1-1081, VV1-1088, VV1-1121, VV1-1122, VV1-1126, VV1-1136, VV2-2122
For updates regarding system availability, please refer to the Veeva Trust Site .
If you have any further questions, please submit a ticket with Veeva Product Support .
Reference: DEV-957578
