TSI at-a-glance
Digital / AI-Enabled Accounts Receivable Management Solutions
supported by omnichannel technology with proprietary analytics.
Revenue Recovery Management Software (dPlat / DebtNext)
to optimize recovery, third-party management, compliance, and cybersecurity.
AI-Powered Healthcare Revenue Cycle Management
with claims denials resolution driven by proprietary Pulse AI.
Top-Performing Global Business Process Outsourcing Platform
serving compliance-sensitive sectors.
UAS Connect: Standard-Setting Loan Servicing Software
with expansion potential into new consumer asset classes.
Industry-Leading Compliance Management System
and cybersecurity capabilities.
Largest Scaled Revenue Recovery Platform in the U.S. & Canada
expanding with the DebtNext acquisition and cross-sell potential.
What We Do
We specialize in omnichannel, AI-powered solutions across five core domains:
Accounts Receivable Management
Full lifecycle recovery — early out, first/third-party collections, legal, deceased — powered by our proprietary CollectX™ platform for precision targeting and performance lift.
Customer Experience / BPO
Seamless, brand-aligned support across the customer lifecycle, from onboarding to care to issue resolution — delivered globally with real-time quality controls.
Healthcare Revenue Cycle Management
Increase net patient revenue while preserving trust with SAGA, our AI-driven platform for insurance follow-up, denial management, and compassionate balance recovery.
Loan Servicing
Full lifecycle recovery — early out, first/third-party collections, legal, deceased — powered by our proprietary CollectX™ platform for precision targeting and performance lift.
DebtNext & Portfolio Management
Centralize and streamline your debt recovery ecosystem with DebtNext, our SaaS platform for digital placements, vendor oversight, and compliance automation.
TSI’s portfolio management services offer full visibility into vendor performance, liquidation rates, and compliance adherence — helping you reduce administrative burden and maximize returns across agencies.
Compliance & cybersecurity
TSI has industry-leading compliance management and cybersecurity systems to meet rigorous client and regulatory requirements—our cybersecurity program is based on NIST CSF 2.0 and our CMS spans licensing, training, audits, and analytics.
Culture & controls
Board-level Risk Committee, a tone from the top on compliance, root-cause analysis of complaints/disputes, and AI-driven call monitoring & QA/QC.
TSI's "Data Defenders"
Ongoing cyber security awareness campaigns, simulations, and metrics; 24×7 SOC, endpoint protection, centralized logging, DR/BCP, and third-party certifications (e.g., HITRUST, FISMA, NIST, SOC 2 Type II, PCI).
Why TSI?
Clients select TSI for measurable liquidation gains, rigorous compliance and cyber security standards, and the ability to scale across the entire recovery lifecycle—from first‑party through legal.
Built for What Matters Most
AI-Driven Efficiency
Our proprietary analytics engines optimize every interaction for precision, performance, and respect.
Scalable Global Delivery
20+ global sites and 10,000+ agents — with right-shore flexibility to match your goals.
Cyber Security & Compliance Leadership
SOC 2 Type 2 · PCI DSS 4.0 · ISO 27001 · HIPAA · NIST TSI’s compliance program is modeled after a regulated bank and monitored by former regulators.
Client-Aligned Culture
We’re not just a vendor. We’re a partner who listens, adapts, and delivers.
Why Organizations Choose TSI
Let’s Elevate Your Receivables Strategy
Explore our solutions in ARM, Healthcare RCM, Loan Servicing (UAS), DebtNext, and BPO to see how we execute the strategy above to help your business get cash flowing.
