
Eligible participants are entitled to one comprehensive eye examination per calendar year and unlimited follow up visits at no charge. All urgent care and telehealth visits are also provided free of charge at any time throughout the year.
All eligible participants are entitled to one free pair of dress prescription spectacles per year or one year supply of contact lenses including the contact lens fitting per calendar year. Each union member active in the field is entitled to one free pair of prescription or non-prescription safety glasses in a calendar year.
All frames and lenses are warrantied one year from the date of examination under a no questions asked policy. Union Eyes will replace the safety or dress pair frame or lenses if they are scratched or broken due to normal wear and tear or due to accidental breakage with no questions asked.
In lieu of glasses or contact lenses the member may choose to be fit with orthokeratology lenses to manage the member’s or their child’s myopia. This is a $2,500 value provided at no charge on a yearly basis.
The member and their dependents are also able to purchase an additional pair of glasses, sunglasses, or contact lenses from their personal funds or their benefit card at a proprietary union discount from Union Eyes.
All Union Eyes frames and lenses come with a one-time, “no questions asked” warranty valid from the date of the order (not the date of dispense). This excludes specialty products such as Ray-Ban Meta, which carry a manufacturer-only warranty. For the warranty to be valid, both the defective frame and lenses must be presented.
If a second remake is required for any reason within the same coverage period, the cost will be the sole responsibility of the patient.
Unopened, unexpired boxes of contact lenses purchased through Union Eyes LLC may be exchanged. Opened boxes, boxes that are written on or lenses that are expired, damaged, or marked as trial lenses are not eligible for return or exchange.
If your prescription changes and you have unopened, eligible boxes, we are happy to exchange them for your new prescription.