In Progress
Per User usage data not shown
Hi there, in my usage analytics, the per user breakdown doesn’t show data. The users have to sign up for the app.

Matthias Werner About 10 hours ago
Feature Request
In Progress
Per User usage data not shown
Hi there, in my usage analytics, the per user breakdown doesn’t show data. The users have to sign up for the app.

Matthias Werner About 10 hours ago
Feature Request
Trouble Processing and Generating Files
We’re having issues whenever a file needs to be processed or generated. It shows that it processes the file, but it doesn’t respond to the prompt that follows. Same thing with generation. It says “generatefile” completed, but there is nothing to click on or download.

Aidan Schmidt About 23 hours ago
Bugs
Trouble Processing and Generating Files
We’re having issues whenever a file needs to be processed or generated. It shows that it processes the file, but it doesn’t respond to the prompt that follows. Same thing with generation. It says “generatefile” completed, but there is nothing to click on or download.

Aidan Schmidt About 23 hours ago
Bugs
In Progress
Increase character limit of Disclaimer Text
I would like to add some T&Cs to it, by at the same time, I need the standard AI clause. Since German tends to have long words, I can’t squeeze in everything I need into the current disclaimer text field.

Matthias Werner 2 days ago
Feature Request
In Progress
Increase character limit of Disclaimer Text
I would like to add some T&Cs to it, by at the same time, I need the standard AI clause. Since German tends to have long words, I can’t squeeze in everything I need into the current disclaimer text field.

Matthias Werner 2 days ago
Feature Request
Zero Data Retention error when not using ZDR feature
Users are getting errors regularly like this though I’m on a plan that doesn’t support ZDR: { "error": { "message": "Item with id 'fc_08bfdb554dac9f1b01696673592be88195ba8d9d5a314dbe1f' not found. Items are not persisted for Zero Data Retention organizations. Remove this item from your input and try again.", "type": "invalid_request_error", "param": "input", "code": null } }

Troy Michels 3 days ago
Bugs
Zero Data Retention error when not using ZDR feature
Users are getting errors regularly like this though I’m on a plan that doesn’t support ZDR: { "error": { "message": "Item with id 'fc_08bfdb554dac9f1b01696673592be88195ba8d9d5a314dbe1f' not found. Items are not persisted for Zero Data Retention organizations. Remove this item from your input and try again.", "type": "invalid_request_error", "param": "input", "code": null } }

Troy Michels 3 days ago
Bugs
Please add Shared Drives (not just personal) for Google Drive as Sources
When you use Google Drive as a team, you usually store data in “Shared” drives rather than in your personal drive (using precious personal space). Currently Chipp can only add sources that exist in the user’s personal drive. We want to add dynamic Chipp sources to a Google “Shared Drive” that multiple users can manage, and have Chipp use all resources in that folder. This is a blocker for our finance-bot projects where resources and access are internal. TL:DR; Please add the ability to add resources from a Google “Shared drive”, different from a shared folder, with the ability to import either a folder or a file.

Matthew Lee 4 days ago
Feature Request
Please add Shared Drives (not just personal) for Google Drive as Sources
When you use Google Drive as a team, you usually store data in “Shared” drives rather than in your personal drive (using precious personal space). Currently Chipp can only add sources that exist in the user’s personal drive. We want to add dynamic Chipp sources to a Google “Shared Drive” that multiple users can manage, and have Chipp use all resources in that folder. This is a blocker for our finance-bot projects where resources and access are internal. TL:DR; Please add the ability to add resources from a Google “Shared drive”, different from a shared folder, with the ability to import either a folder or a file.

Matthew Lee 4 days ago
Feature Request
In Progress
More Usage & Credit Consumption Analytics
Now with the usage-based pricing, it would be great to have even deeper insight into the credit consumption. E.g. a breakdown by app or even by end-user, number of messages per period, or a usage timeline to identify peaks and spikes. In the long-run it might be cool to also have end-user facing analytics about their own usage, so we could come up with usage-based pricing ourselves.

Matthias Werner 5 days ago
Feature Request
In Progress
More Usage & Credit Consumption Analytics
Now with the usage-based pricing, it would be great to have even deeper insight into the credit consumption. E.g. a breakdown by app or even by end-user, number of messages per period, or a usage timeline to identify peaks and spikes. In the long-run it might be cool to also have end-user facing analytics about their own usage, so we could come up with usage-based pricing ourselves.

Matthias Werner 5 days ago
Feature Request
Completed
Advanced RAG settings do not save
When I change the advanced RAG settings they are not saved. When I log out and log back in, the settings are reverted to default

Matthias Werner 5 days ago
Bugs
Completed
Advanced RAG settings do not save
When I change the advanced RAG settings they are not saved. When I log out and log back in, the settings are reverted to default

Matthias Werner 5 days ago
Bugs
Completed
Individual legal terms checkbox on sign up
It would be great and in some cases even required to have some kind of checkbox as part of the sign up dialog to force users to confirm our terms & conditions. Not the one from chipp but the ones of my own business, since I am the seller in this scenrario.

Matthias Werner 6 days ago
Feature Request
Completed
Individual legal terms checkbox on sign up
It would be great and in some cases even required to have some kind of checkbox as part of the sign up dialog to force users to confirm our terms & conditions. Not the one from chipp but the ones of my own business, since I am the seller in this scenrario.

Matthias Werner 6 days ago
Feature Request
Completed
Can't login to chipp
I am suddenly facing issues when attempting to login to chipp. I already did a hard refresh but it doesn’t work. In inkognito mode it works though. In the regular browser I am getting this error:

Matthias Werner 7 days ago
Bugs
Completed
Can't login to chipp
I am suddenly facing issues when attempting to login to chipp. I already did a hard refresh but it doesn’t work. In inkognito mode it works though. In the regular browser I am getting this error:

Matthias Werner 7 days ago
Bugs
Completed
Frequent Logout from Chipp
Since yesterday, I am experiencing frequent logouts from Chipp which is quite annoying because I have to check the app multiple times a day to enroll new users in a onboarding email sequence (until there is a way to do this programmatically —> https://updates.chipp.ai/p/api-features-to-manage-meta-data )

Matthias Werner 8 days ago
Bugs
Completed
Frequent Logout from Chipp
Since yesterday, I am experiencing frequent logouts from Chipp which is quite annoying because I have to check the app multiple times a day to enroll new users in a onboarding email sequence (until there is a way to do this programmatically —> https://updates.chipp.ai/p/api-features-to-manage-meta-data )

Matthias Werner 8 days ago
Bugs
Completed
Can't delete apps
I cannot delete any app in my workspace. It throws an error. Steps to reproduce: Select an app Click the three dots Click delete Type in “delete” Hit delete It throws this error:

Matthias Werner 9 days ago
Bugs
Completed
Can't delete apps
I cannot delete any app in my workspace. It throws an error. Steps to reproduce: Select an app Click the three dots Click delete Type in “delete” Hit delete It throws this error:

Matthias Werner 9 days ago
Bugs
Completed
Error message "LiveKit configuration missing"
Configuration: Voice enabled. Was working for a day (1-6-26) but today when I click “Enable microphone” I am getting this error message and voice isn’t working.

LaMaR 9 days ago
Bugs
Completed
Error message "LiveKit configuration missing"
Configuration: Voice enabled. Was working for a day (1-6-26) but today when I click “Enable microphone” I am getting this error message and voice isn’t working.

LaMaR 9 days ago
Bugs
Link web content when citing sources
Many of my sources are URLs and youtube videos. I cite all sources in our bot so users can see where the knowledge comes from which builds trust. But when it cites webpages or videos, there is no link the user can follow to view the original source themselves. Ideally, I want the source citation to link directly to the source.

Troy Michels 25 days ago
Feature Request
Link web content when citing sources
Many of my sources are URLs and youtube videos. I cite all sources in our bot so users can see where the knowledge comes from which builds trust. But when it cites webpages or videos, there is no link the user can follow to view the original source themselves. Ideally, I want the source citation to link directly to the source.

Troy Michels 25 days ago
Feature Request
Completed
Consumers table not scrollable anymore
I just noticed the consumers table in the metrics area is not scrollable anymore. It seems it cuts off some records.

Matthias Werner 26 days ago
Bugs
Completed
Consumers table not scrollable anymore
I just noticed the consumers table in the metrics area is not scrollable anymore. It seems it cuts off some records.

Matthias Werner 26 days ago
Bugs
PDF dynamic watermark and Payment method for Indian people
Hello, I want to request two features. First one is PDF dynamic watermarking where there should be option to choose dynamic watermark like name and email address of that account or name of the AI tool etc. the second feature request is payment methods for people from India because here we don’t have stripe. Thank you.

Amol Shinde 29 days ago
Feature Request
PDF dynamic watermark and Payment method for Indian people
Hello, I want to request two features. First one is PDF dynamic watermarking where there should be option to choose dynamic watermark like name and email address of that account or name of the AI tool etc. the second feature request is payment methods for people from India because here we don’t have stripe. Thank you.

Amol Shinde 29 days ago
Feature Request
Chipp Agent Template API: API endpoints for programmatic agent creation and input
Overview Feature request from Featurebase to enable programmatic agent creation and interaction via API, allowing external systems to spin up and use Chipp agents without the UI. Sub-Issues ENG-1608: Template-Based Agent Creation Endpoint (POST /templates/{id}/instantiate) ENG-1609: Simple Input API for Template-Based Agents (POST /agents/{id}/input) ENG-1610: Optional Webhook Delivery for Longer Tasks Use Cases Agencies: Spin up white-labeled agents for clients programmatically SaaS integrations: Use Chipp agents as backend helpers Automation flows: Integrate agents into Zapier/Make workflows Long-running tasks: Async webhook delivery for complex workflows MVP Scope Mark agents as "templates" in UI POST /templates/{templateid}/instantiate → returns new agentid + entry points POST /agents/{agent_id}/input → returns agent response Optional webhook_url parameter for async delivery Technical Considerations Authentication: API keys or OAuth Rate limiting for agent creation Template versioning Webhook retry logic
Linear 30 days ago
Feature Request
Chipp Agent Template API: API endpoints for programmatic agent creation and input
Overview Feature request from Featurebase to enable programmatic agent creation and interaction via API, allowing external systems to spin up and use Chipp agents without the UI. Sub-Issues ENG-1608: Template-Based Agent Creation Endpoint (POST /templates/{id}/instantiate) ENG-1609: Simple Input API for Template-Based Agents (POST /agents/{id}/input) ENG-1610: Optional Webhook Delivery for Longer Tasks Use Cases Agencies: Spin up white-labeled agents for clients programmatically SaaS integrations: Use Chipp agents as backend helpers Automation flows: Integrate agents into Zapier/Make workflows Long-running tasks: Async webhook delivery for complex workflows MVP Scope Mark agents as "templates" in UI POST /templates/{templateid}/instantiate → returns new agentid + entry points POST /agents/{agent_id}/input → returns agent response Optional webhook_url parameter for async delivery Technical Considerations Authentication: API keys or OAuth Rate limiting for agent creation Template versioning Webhook retry logic
Linear 30 days ago
Feature Request
Completed
Black background & black text on source modals
We cite sources in responses. As of today (12/16), when you click on a source, you get a modal with a black background and black text, making it unreadable. for context, we have the dark mode option turned off, but both modes, light and dark look like this.

Troy Michels About 1 month ago
Bugs
Completed
Black background & black text on source modals
We cite sources in responses. As of today (12/16), when you click on a source, you get a modal with a black background and black text, making it unreadable. for context, we have the dark mode option turned off, but both modes, light and dark look like this.

Troy Michels About 1 month ago
Bugs