WellSky Human Services (formerly Harmony) manages your Medicaid Waiver, Older Americans Act, and other funded programs in one comprehensive care management system. Whether you’re a state department, agency, or managed care organization responsible for aging, intellectual and developmental disabilities (IDD), behavioral health, traumatic brain injury, or other human services programs, we are your trusted partner. From eligibility and intake, to the assessments your provider network uses, to claim adjudication and processing, WellSky has you covered.
Designed for your success
Modular
WellSky Human Services scales to encompass different types of services, and provides a cross-program view of the consumer.
Interoperable
WellSky has over 20 years of experience integrating with state systems and can interface with clinical, financial, and other data systems.
Configurable
WellSky Human Services is a Commercial Off-the-Shelf software that can be easily modified, using built-in configuration tools, so you can seamlessly adapt business processes as your needs change.
Approximately 40 states use WellSky to manage one or more human services programs. In addition to the programs featured below, we work with Behavioral Health, TBI, Adult Protective Services, Public Guardianship, and many other programs.
State Units on Aging
State Units on Aging use WellSky to manage their Older Americans Act plans. Organizations rely on us to meet National Aging Program Information System (NAPIS) reporting requirements. Our Area Plans feature simplifies budgeting, automatically enforces policy, maintains a clear audit trail, and allows for visibility into aggregated and detailed data.
Aging Waivers
WellSky Human Services allows you to simplify Medicaid waiver management with end-to-end tracking of services and claims, and manage state and federal matching funds with less overhead. Our advanced solutions also support your providers with the fastest possible remittance.
IDD Waivers
Stretch your IDD resources further with our array of budgeting utilities and financial reports that can track performance against budget and allow you to maximize the number of people accepted into your program. WellSky simplifies compliance with the Home and Community-Based Services (HCBS) Quality Framework with reports and intelligence tools that allow you to closely monitor CMS-designated desired outcomes. In addition, WellSky Behavioral Health & IDD Providers (formerly AphaFlex) syncs directly with WellSky Human Services to optimize data exchange.
Managed Care Organizations
WellSky’s comprehensive assessment technology allows you to operationalize any state-required assessments, which can be conducted via mobile regardless of whether you’re connected to the internet. It also supports person-centered support/care plan creation, service authorization, and automation of critical processes.
WellSky has been made aware of fraudulent recruiting activities by individuals who are falsely claiming to represent WellSky. Specifically, there are bad actors who are contacting people through various web platforms (e.g., LinkedIn, Indeed, Instant Messaging Accounts, and text messaging) and conducting fake interviews and often providing fake offers of employment. Their goal is to persuade victims to pay money or to divulge sensitive personal information.
Please be careful and consider the following information as you progress your job search with WellSky:
- The WellSky recruiting process will always begin with candidates submitting a formal job application directly through our official WellSky Careers website at www.WellSky.com.
- Any communication you receive from WellSky will come from a WellSky recruiter with an @wellsky.com email address.
- WellSky recruiters will never ask you to provide any personal or financial information via email or text messages.
If you have questions about job opportunities at WellSky, please contact [email protected]. Please click here to review our current active postings.
If you believe you have been a victim of a crime, please contact your local authorities. In addition, the Federal Trade Commission (FTC) offers a reporting service for those who have been targeted by a recruiting scam. For more information on job scams, visit the FTC at https://consumer.ftc.gov/all-scams/job-scams.
