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One of Unicorp's corporate objectives is to develop strategic
relationships with key customers and be recognized for our ability to
deliver services of superior value. This competitive advantage will be
achieved through continued focus on our core competencies, management
attention to the development of operations and process management
excellence in all parts of our business, the identification and
application of best processes, and continued attention to direct and
indirect cost management. The focus on core competencies will promote the
concentration of knowledge in select areas consistent with the tenets of
Unicorp's strategic plan, Unicorp 2000. Management's attention to
operations and process management excellence in all business areas will be
achieved through the continued expansion of our management and technical
staff, as well as through consistent application of corporate quality
programs such as benchmarking and continuous improvement, leading to the
establishment of Unicorp's superior business processes in each core
competency. Finally, continued attention to direct and indirect cost
management will enable Unicorp to offer customers a superior,
value-added package of high-quality service at a competitive price.
As we look to the 21st century, Unicorp's goals will be to penetrate new
markets, attract external equity financing and achieve increased business
volume. Our most critical challenges will involve moving faster,
communicating better and coordinating activities more closely companywide.
We must concentrate on growth within our existing clients and seek to
improve upon the ways in which we solicit new business. We must question
old ways of marketing while consistently fine-tuning our selling
processes. Our future success will depend largely upon the quality of our
service and our ability to leverage additional work from existing
contacts.
Our strengths to date have been built on a strong commitment to quality,
value, integrity and innovation. Management must continue to invest in the
appropriate technology, human resources and infrastructure to meet our
strategic goals and objectives. We must continue to deliver high-quality,
value-added services by hiring only the best and the brightest
professionals. We must retain, motivate and reward these individuals and
instill in them an unmatched commitment to client service.
Unicorp will face many challenges in 2000. Successfully managing these
challenges will demand a strong commitment from Unicorp�s senior
management.
We must invest in new technology to strengthen our performance management
and control processes. In order to effectively manage the day-to-day
operations of Unicorp, management must have immediate access to relevant
financial and operational information. We must capitalize on our own
experiences and expertise. Understanding how to leverage our internal
knowledge is no longer simply an advantage -- it�s a business imperative.
Unicorp�s ability to learn faster than its competitors is quickly
becoming
its strongest sustainable competitive edge.
A critical initiative beginning in 2000 will involve organizing our
internal knowledge, best practices and innovations into an effective
knowledge management system. Building upon our proven methodology for
continuous quality improvement, Unicorp will combine resources to
develop a corporate learning system. The system will assist our
professionals in staying abreast of current company goals, objectives and
strategies and will enable Unicorp as a whole to provide a higher level
of customer service through the sharing of validated knowledge management
processes.
Unicorp has recognized the need to develop a new strategy designed to
diversify its customer base by expanding into newer, faster-growing and
more profitable markets.
Corporate vision
Unicorp is committed to providing value-added
services
through the growth of personal and business relationships which translate
into competitive profits, client safisfaction, professional growth and
career enhancement for our employees and long-term viability for the
company.
Corporate Mission
Our multi-faceted mission is our driving force. Unicorp wants to:
- Establish solid corporate leadership which guides and directs the
effective accomplishment of strategic goals and objectives;
- Foster an attitude of outstanding customer service and satisfaction;
- Continually refine our corporate vision to leverage our human,
technical,
and financial resources effectively to achieve strategic goals;
- Instill a corporate atmosphere, management philosophy, and
organizational
performance criteria which capitalizes on diversity;
- Promote a commitment to outstanding performance, quality, innovation,
and
pursuit of excellence; and
- Maintain a people-come-first environment where all employees are
integral
components of our success formula.
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