Latest News for: call centre

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Call centre and robot helping

BBC News 22 Jan 2026
North Lincolnshire surgery uses technology to free up appointments and dispense prescriptions 24-7. .
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How an AI Call Centre Reduces Costs and Improves Efficiency

Pharmiweb 21 Jan 2026
The rapid growth of technology-driven customer service makes AI Call Centres among the essentials of modern business today ... It will allow the optimization of workforce management on an AI Call Centre, by analyzing call patterns.
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City of Winnipeg call centres down due to ‘unexpected issues’

CTV 20 Jan 2026
The City of Winnipeg’s three call centres are currently down. .
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Service restored at City of Winnipeg call centres

CTV 20 Jan 2026
The City of Winnipeg’s three call centres are up and running again following an hours-long outage. .
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Round-the-clock AI-enabled call centre on LSGD services

The Hindu 19 Jan 2026
Services include resolution of various doubts regarding panchayat and municipality building regulations, panchayat license rules, and civil registration rules like birth, death, marriage ....
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ABSA call centre manager & Co have a case to answer- Court

Mmegi Online 14 Jan 2026
Listen ... Already have an active account? Log in here. Or Sign up and get unlimited access to premium articles. crime. .
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‘Bizarre’ bonuses and sausage sizzles: how Australia’s outsource call centres try to lure in poorly ...

The Guardian 14 Jan 2026
Oliver* says morale is so low at the outsource call centre in Perth where he works that management has offered ...
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Call centre worker’s body found under car in Noida

The Times of India 13 Jan 2026
A 27-year-old call centre employee was found dead under a parked grey Tata Tiago car near Beta 2 Park, with visible injuries to her neck and head.The woman, Deepa, was a resident of Pipri village in the Mahokanth area of Mahoba district.
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Are criminal syndicates kidnapping seafarers to work in scam call centres? The wife of a ...

Tradewinds 12 Jan 2026
Bian Changpeng flew to Cambodia to join a vessel but his family believe he is being forced to work in a scam call centre ....
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ABSA call centre manager & Co granted bail

Mmegi Online 12 Jan 2026
Listen. Village Senior Magistrate Tshepo Thedi has granted bail to ABSA call centre manager Tebogo Nthibo, 32, who is accused of swindling a customer out of P702,036.07 alongside his co-accused Leatile Motshabi, 35 ... The case continues on February 5 ... .
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