Latest News for: customer experience

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Ace Hardware and Menards Deliver the Best DIYers' Customer Experience in 2025 Market Force Study

Image The Berkshire Eagle 24 Jan 2026
Big box loses ground. Why Ace and Menards are winning on the moments that decide loyalty ....
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McFarland Outdoors Launches New Website to Elevate Customer Experience Across Central Indiana

GetNews 23 Jan 2026
Founded in 2023 and backed by more than 40 years of combined construction and carpentry experience, McFarland Outdoors designs and builds custom outdoor spaces across Central Indiana.
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eGain Announces Solve 26 London: Premier Conference on AI-Powered Knowledge Management for Customer Experience Automation

Nasdaq Globe Newswire 22 Jan 2026
eGain announces Solve 26 London, a two-day conference on AI-powered knowledge management, customer success, and trusted AI at scale ... .
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What Are the Top Customer Experience Trends for 2026? New Transcom Report Identifies Five Paradoxes ...

Nasdaq Globe Newswire 22 Jan 2026
Transcom’s 2026 CX report reveals five AI paradoxes shaping customer experience, showing how humans and AI can work together effectively ... .
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Go Companies Names Jay Promisco CEO to Accelerate Tech-Enabled Mortgage Platform Focused on Culture and Customer Experience

PR Newswire 22 Jan 2026
... automation, data-driven decisioning and scalable growth across multiple channels with a clear focus on people, culture and delivering an exceptional mortgage experience.  Continue Reading.
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January 21eGain Announces Solve 26 London: Premier Conference on AI-Powered Knowledge Management for Customer Experience Automation eGain Press Release (eGain Corporation)

Public Technologies 22 Jan 2026
"Solve 26 London brings together the practitioners, technologies, and methodologies that are transforming how Global 2000 companies automate customer experiences while maintaining accuracy, compliance, and measurable ROI.
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NutraZen: Real customer experiences with a ginger shot alternative (aff)

The Scotsman 21 Jan 2026
Affordable, tasty, and easy to use here’s what people are saying about NutraZen ....
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Medallia and Ada Announce Strategic Partnership to Unite Customer Intelligence with Agentic AI to Elevate Customer Experiences (Medallia Inc)

Public Technologies 21 Jan 2026
TYSONS, Va., - January 21, 2026 - Medallia, Inc., the global leader in customer and employee experience, and Ada, the trusted AI-native customer experience company and creator of the AI Customer ...
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Winnebago County improves customer experience with new statewide DMV scheduling system (Winnebago County, IA)

Public Technologies 20 Jan 2026
Why? To save time (yours!) and create a more consistent experience across county service locations. [...]. This is an abstract of the document ... Disclaimer ... (noodl. 128990224) .
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Multiplier Announces Strategic Leadership Appointments to Drive Customer Experience and Compliance at Scale

PR Newswire 20 Jan 2026
As businesses face increasing complexity across global hiring, payroll, and regulatory environments, Multiplier is strengthening its leadership bench to ensure customers benefit from seamless experiences supported by rigorous governance at scale.
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