Debug issues

  • Resolved Imagebleuwa3

    (@bleuwa3)


    1 month, 3 weeks ago

    Hello, I’m constantly getting errors when ever I want to restore my backed up files. Please help out debug code: BMI-UAU6bPRw-06240

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ImageMixHa

    (@mixha)

    1 month, 2 weeks ago

    Hello @bleuwa3 ,

    Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.

    Kind regards

    Thread Starter Imagebleuwa3

    (@bleuwa3)

    1 month, 2 weeks ago

    I didn’t download the backup files. I only have the url to restore. Is there a way I can still get or download the files?.

    Plugin Support ImageMixHa

    (@mixha)

    1 month, 2 weeks ago

    Hello @bleuwa3 ,

    That seems to be the root of the problem – the backup file is not available at the URL that you are using. Either it is deleted or unavailable for some other reason, but that is why I suggested that you run a quick and simple solution of manually uploading the backup file to the site and run the restoration directly there.

    If your backups is deleted on the source site, clearly you cannot restore it elsewhere.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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