Hi,
It looks like your theme or another plugin may be overriding the button’s CSS. Please open a support ticket through our contact form, and we’ll be happy to investigate and resolve the issue for you.
https://www.echoknowledgebase.com/technical-support/
Thank you.
I used default wp theme – Twenty Twenty-Five and this problem was too. also u can see that’s styles of your plugin, not thems https://prnt.sc/UPP79pDx0hj9. If you are so sure that this is a theme problem, then tell me which theme I should install (which won’t have this problem) and I’ll switch to it.
It’s unbelievable, you just closed the ticket without waiting for my response.
We apologize for the misunderstanding our team had expected the issue to be submitted via our website’s support portal. After investigating, we have identified the cause and will release a fix this Saturday or Sunday at the latest.
We have released a fix. Please update your Knowledge Base plugin to the latest version and confirm that the issue is resolved.
Yes, it’s now resolved. I trust that going forward, your team will demonstrate greater responsibility and attention to such matters.
