• Resolved Imagesupport_home

    (@support_home)


    Hello, we have the following error. Can you help us?

    WordPress 6.8.3
    Elementor (3.33.1 )
    Meta pixel for WordPress (4.1.5)
    PHP: 8.3.28

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 177 der Datei /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php verursacht. Fehlermeldung: Uncaught FacebookAds\Http\Exception\ServerException: An unknown error occurred in /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php:177
    Stack trace: 0 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Client.php(226): FacebookAds\Http\Exception\RequestException::create() 1 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Request.php(286): FacebookAds\Http\Client->sendRequest() 2 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(152): FacebookAds\Http\Request->execute() 3 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Api.php(205): FacebookAds\Api->executeRequest() 4 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/ApiRequest.php(171): FacebookAds\Api->call() 5 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/AdsPixel.php(292): FacebookAds\ApiRequest->execute() 6 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(284): FacebookAds\Object\AdsPixel->createEvent() 7 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(277): FacebookAds\Object\ServerSide\EventRequest->defaultExecute() 8 /wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Object/ServerSide/EventRequest.php(247): FacebookAds\Object\ServerSide\EventRequest->sendToCAPIEndpoint() 9 /wp-content/plugins/official-facebook-pixel/core/class-facebookserversideevent.php(197): FacebookAds\Object\ServerSide\EventRequest->execute() 10 /wp-content/plugins/official-facebook-pixel/core/class-servereventasynctask.php(207): FacebookPixelPlugin\Core\FacebookServerSideEvent::send() 11 /wp-content/plugins/official-facebook-pixel/vendor/techcrunch/wp-async-task/wp-async-task.php(164): FacebookPixelPlugin\Core\ServerEventAsyncTask->run_action() 12 /wp-includes/class-wp-hook.php(324): WP_Async_Task->handle_postback() 13 /wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 14 /wp-includes/plugin.php(517): WP_Hook->do_action() 15 /wp-admin/admin-post.php(58): do_action() 16 {main}
    thrown

    Thank you, kind regards.

    • This topic was modified 2 months, 3 weeks ago by Imagesupport_home.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ImageMarija

    (@marijastuntcoders)

    Hi @support_home – thank you for reaching out!

    Can you let us know if this was a one time thing, or did the error occur multiple times?

    Can you try the following to fix the issue:

    • Temporarily disable any cache plugins you are using, and clear the cache
    • Disconnect from the Meta pixel for WordPress plugin
    • Reinstall the Meta pixel for WordPress plugin
    • Connect to the Meta pixel for WordPress plugin

    Kind regards,
    Marija

    Thread Starter Imagesupport_home

    (@support_home)

    It has been happening repeatedly for a few weeks. Okay, I will first follow your advice and then get back to you.

    Plugin Support ImageMarija

    (@marijastuntcoders)

    Hi @support_home ,

    Just wanted to follow up and check if you have had the chance to try out the troubleshooting steps, and if the error appeared again?

    Kind regards,
    Marija

    Plugin Support ImageMarija

    (@marijastuntcoders)

    Hi @support_home ,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved.

    Please feel free to reach out again, if you need any further assistance with the plugin.

    Kind regards,
    Marija

Viewing 4 replies - 1 through 4 (of 4 total)

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