error

  • Resolved Imagejohntennant

    (@johntennant)


    3 years, 9 months ago

    I uploaded and activated the projectopia plugin but have now been locked out of my plugins. I can access themes etc but not plugins.

    ERROR MESSAGE
    Sorry, you are not allowed to access this page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • ImageDenzel Chia

    (@denzelchia)

    3 years, 9 months ago

    Hi,

    Thank you very much for reporting this issue. We have not experience this before, but we will certainly investigate this.

    At the moment, if you are using any cache plugin, please clear it’s cache content and please also clear your browser history, before accessing again.

    If you are still having issue, please access your web server via FTP and delete projectopia-core from your wp-content/plugins folder.

    Thank you

    Thread Starter Imagejohntennant

    (@johntennant)

    3 years, 9 months ago

    I deleted and re-uploaded > works fine if you do not network activate on multi-site.

    ImageDenzel Chia

    (@denzelchia)

    3 years, 9 months ago

    Hi,

    Thank you for your reply.

    Yes, you will have to activate individually on each site, as it needs to redirect to our setup wizard.

    I will mark this thread as resolve now, you are welcome to get back to me if you require further assistance.

    Thank you

    • This reply was modified 3 years, 9 months ago by ImageDenzel Chia.
Viewing 3 replies - 1 through 3 (of 3 total)

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