Errors

  • ImageHans

    (@taufrisch88)


    1 year ago

    Unfortunately doesnt work in my environment. The backend is having big trouble. Every time I save a rule, I can not see it in the list. after some refresh it shows up. If I want to disable it or delete it, it doesnt work. Also enabled rules do not work on frontend. Maybe its my WP setup, but other plugins worked very well.

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  • Plugin Support Imagemansary

    (@mansary)

    1 year ago

    Dear @taufrisch88

    Thank you for taking the time to try our plugin and share your feedback. We sincerely appreciate your efforts and value your input.

    Upon reviewing the issue you reported, it appears to be specific to your site configuration. As demonstrated in the following tests, we were unable to replicate the errors you are experiencing:

    Discount creation: Successfully created and listed – Video
    Discount functionality on the frontend: Verified as working – Video
    Deleting rules: Functionality confirmed – Video

    We encourage you to reach out to our support team directly by opening a ticket here. This will allow us to investigate further and identify the specific cause of the issue on your site.

    We’re here to help and ensure your experience with our plugin is seamless.

    Best regards,

Viewing 1 replies (of 1 total)

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