@kelleritc The restriction itself will be the issue here.
A common issue is the IP address, the Google API could be expecting it as an IPv4 or IPv6 format. I recommend adding both if you have these available.
If you can see the retrieved data, there will be a full error message with the expected IP address contained within. This can be triggered when an incorrect IP address is set.
One external source you can use to lookup the IP address of the web server is at Site24x7 or search for “ip address of web server” for others.
Also, do check you have “Places API (New)” set as the API restriction.
hello,
i added the ipv6 and it seems to be working now.
Thank you