Hi,
I reviewed your website and noticed that your pages are built using Elementor and its template system. I was able to add a header to the article pages by following this guide:
https://www.echoknowledgebase.com/documentation/how-to-use-elementor-templates/#article-page-setup
Using the steps in the article, I successfully created custom headers for the article pages.
If you’re not familiar with how Elementor templates work, I recommend submitting a support ticket through our website:
https://www.echoknowledgebase.com/technical-support/
We may need to request your template files to replicate the setup and offer more detailed guidance.
Let me know if the article was helpful or if you need further assistance.
Dave
Thread Starter
kklo
(@kklo)
Hi, @echowpsupport
Ok, I’ve created a support ticket. Thanks.
Hi,
Thank you for submitting your request through our website. I noticed we haven’t received a response to our previous email or your most recent ticket it’s been nearly a day.
Could you please check your spam or junk folder to ensure our replies are reaching you?
Thank you!
Dave
Thanks for contacting us through our website. We’re now assisting you in that thread, so I’ll close this ticket to keep everything in one place.
Thanks again!
Best regards,
Dave