Hi @programmin
Sorry to hear about the issue. Could you please specify which version of the BetterLinks plugin you’re currently using? So we can check!
Thank you!
Plugin Support
Pial
(@iapial)
Hi @programmin,
Thanks for sharing the BetterLinks version, that really helps.
We are still checking this on our end. When you get a moment, could you please let us know which PHP version your site is currently running. It would also be really helpful if you could share your site info report, so we can try to reproduce the issue in a similar environment and narrow this down properly.
Looking forward to your update.
Plugin Support
Pial
(@iapial)
Hi @programmin,
Just following up here to see if you had a chance to check this.
When you have a moment, could you please let us know which PHP version your site is currently running. Since this looks related to PHP 8 behavior, that detail would really help us narrow things down.
If possible, sharing your site info report would also be useful. That way we can try to recreate the same environment on our end and understand exactly where this is breaking.
Thanks for your patience. We are still looking into this and will update you as soon as we have more clarity.
Plugin Support
Pial
(@iapial)
Hi @programmin,
We haven’t heard back from you for a few days.
When you get a chance, please let us know which PHP version your site is running and share your site info. That will help us continue checking this properly.
Thanks for your understanding.
While it needs to run on all recent versions of PHP, this was specifically PHP8.4 I believe.
Plugin Support
Pial
(@iapial)
Hello again @programmin
Thanks for sharing the details. That really helps.
We’ll investigate this on our end and get back to you as soon as we have an update. It may take a bit of digging, especially with the newer PHP version, but we’re on it.
In the meantime, if you notice anything else or run into another issue, please let us know.
Plugin Support
Pial
(@iapial)
Hi @programmin,
Just a quick update for you.
We have released BetterLinks Free v2.4.3, and this issue has been fixed in the latest version. Please go ahead and update the plugin when you get a chance and let us know if everything works as expected on your end.
If you still notice anything unusual after the update, feel free to share the details and we will be happy to take another look. Thanks for your patience while we looked into this.
Plugin Support
Pial
(@iapial)
Hi @programmin,
Just checking in one last time here. We have not heard back from you after the update, so we are assuming the issue is resolved on your end.
As mentioned earlier, we released BetterLinks Free v2.4.3 where this PHP 8 related issue has been fixed. Hopefully everything is now working smoothly for you.
We are going to mark this thread as resolved for now. Thanks a lot for reporting the issue in the first place, it really helped us track this down. If you run into anything else or notice something off again, feel free to open a new thread and we will be glad to help.
