• Resolved Imagedeeveearr

    (@deeveearr)


    I was busy trying to ‘save’ a blog post, and all of a sudden, I got booted out of my website.

    Signing in again, I found that it was due to the ‘Aggressive Block Data’ in the Shield Firewall settings.

    Turning this ‘off’, allowed me to save my blog post.

    Frankly though it’s a little bit of lunacy being dictated to by your security plugin as to which settings you can and cannot use?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ImageJelena

    (@jmisic)

    Hi there,

    I understand your frustration with encountering a block while saving a post, but let me explain what happened and why.

    The Aggressive Block Data option is designed to detect potentially malicious requests, but it’s very strict and can cause false-positive blocks, which is why it is disabled by default and comes with a clear warning that it may cause false-positive blocks. The warning is indicated in the option description and in our help documentation. For example, in the option description:

    Image

    By choosing to enable this option, normal actions — like saving a post — can trigger a block, which is what happened in your case. It’s important to note that Shield did not enable this option for you; it was a choice made in your site’s configuration.

    The firewall block page clearly shows which firewall rule and request parameter were triggered. For example:

    Image

    The same details can be found in the WP Activity Log too.

    As the site admin, you have full control over your security configuration. In this case, you can disable the Aggressive Block Data option or whitelist the specific parameter to stop the block and solve the problem quickly. Detailed instructions and explanations for handling these blocks are also available in our documentation here and through the Help/Info links inside the plugin.

    So Shield isn’t dictating which settings you can or cannot use. Site admins always control how Shield behaves, and you can decide how strict — or less strict — you want the firewall to be. The plugin just provides the tools, shows what was blocked and leaves the choice to you.

    Also, if Shield ever blocks you,  WP Activity Log can be your best ally. It monitors and records your site in real-time and tracks specific actions. It will show you the exact type of block that was triggered so you can adjust Shield’s settings to prevent it from happening again.

    I hope this clarifies things a little bit for you.

    Regards,

    Jelena

    Plugin Support ImageJelena

    (@jmisic)

    Since there’s been no activity for a few days, we’ll be closing this thread.
    Thanks for joining in, and we hope everything’s going well.

    Regards,
    Jelena

Viewing 2 replies - 1 through 2 (of 2 total)

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