Site block

  • Resolved Imagestormgrayson

    (@stormgrayson)


    8 years, 3 months ago

    I have always used this excellent plugin but since my site was badly hacked I cannot get it to work. I can download and activate but it just blocks my site. Please help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • ImageDediData

    (@dedidata)

    8 years, 3 months ago

    Hi,

    Please check your error_log files, and let us know what are the errors?
    And also please use our latest version, You can find it here:
    https://wordpress.org/plugins/wp-statistics/
    if you didn’t find a solution for that , Please change the status of this support request to “not resolved”

    • This reply was modified 8 years, 3 months ago by ImageDediData.
    Thread Starter Imagestormgrayson

    (@stormgrayson)

    8 years, 3 months ago

    I downloaded the latest version, cleared the error log files and tried reloading. Same problem. Would not stop trying to retrieve stats and blocked access to my site. I then have to go to my host and remove plugin from there. I use this plugin on my other sites with no problem. It has always worked in the past. Please advise where I might find other error files.

    ImageParsMizban

    (@parsmizban)

    8 years, 3 months ago

    .

    ImageDediData

    (@dedidata)

    8 years, 3 months ago

    Hi,

    if you like , I can check the issue on your host
    Please contact me on info AT DediData DOT com

Viewing 4 replies - 1 through 4 (of 4 total)

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