Resolved -
This incident has been resolved.
Jan 2, 16:15 PST
Investigating -
We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures.
We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/
Jan 2, 13:10 PST