Writer Information

InfoDocs® - The Intelligent Document Management Software

Digitally manage electronic documents anytime, anywhere

The easiest way to capture, store, archive and share information, onpremises, or on the cloud.

InfoDocs® is a mobile-enabled, cloud-based Enterprise Content Management Application that provides document storage, access control, centralized storage, audit trails and streamlined search and retrieval. It is a software built using modern, open architectures that can be deployed on-premise or in SaaS model (Any Cloud). It offers many advantages for managing information efficiently in terms of retrieval, governance, security and lower cost of operations. It helps you take customer experience, digital transformation and data compliance to the next level by creating a digital workplace to deliver information anytime, anywhere.

For decades, organizations have manually filed paper documents. In that environment, there is always a chance of human error creeping into the process. And there are editing, accessibility and security issues related to paper documents. Emergence of paperless offices and the increased regulatory complexity have driven the innovation in document management. The adoption of cloudbased technology and mobile access have further driven growth in adoption of document management systems.

Simplify your business through easy management of your electronic information with InfoDocs®

Reduce time to process documents

Creating or capturing a document to editing it, getting it approved, and sharing it across the enterprise is a time consuming process. We streamline that process with intelligent automation and workflows, so that you can invest the administrative time in more productive tasks.

Flexibility to access and share documents

Access physical records and sharing them physically can be time-consuming. Our cloudbased document management system comes with a centralized storage to access documents from anywhere using any device at any time of the day.

Security and Traceability to ensure compliance

Complexity of managing access by multiple team members and keeping track of who has what document is a near impossible task in physical world. With increasingly global teams, the simplicity of our cloud-based systems ensure easy tracking and secure access of documents only by those who are allowed to use them.

Integration across your enterprise

Our advanced architecture seamlessly integrates with your existing business applications giving you better control and visibility over your data thereby improving decision-making ability.

Solution Highlights

  • A centralised/ distributed repository that can store the physical / electronic documents in a digital format. This helps in fast and efficient access to information.
  • A powerful, full-text search tool that works on images and enables faster retrieval of documents and even the respective pages in a document, based on the search criteria.
  • Document Imaging that boosts capturing digital content.
  • Indexing of the documents so that the content can be retrieved easily when searched using keywords.
  • Intelligent automation and process workflows for improved access of documents by internal and external staff.

Solution Capabilities

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Mobile Apps

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Dynamic UI

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Seamless Workflow

Remote Infrastructure Management Services

Responsive Design

Skill Enhancement Services

Multi Device

Enterprise Consulting Services

Multimedia Access

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Multi Format

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Content Analytics

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GEO Restricted Access

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Business Insights

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Process Automation

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Application Integration

Key Solution Components

Insights

Imaging Solutions - Digitally Store Vital Documents

Imaging solutions to digitally restore vital and relevant documents

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Augmenting Digital Transformation with ECM

Remote Infrastructure Management Services

INFO DOCS®

Enterprise Consulting Services

Writer Information - Infodocs® ECM

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Choosing the best enterprise content management system

Remote Infrastructure Management Services

Infodocs® ECM on Cloud: Cost Effective Solution with Faster

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Document Management Solution

Devising intelligent technology solutions and growth strategies to help data-driven businesses
to scale up and evolve faster than the market.

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Records & Information Management
Cloud Services
Contact Centres
Document Scanning & Digitization
Digital Mailroom Solutions
Tape Storage
Business Process Outsourcing
Digital Transformation Solutions
Secure Shredding & Destruction
Workflow Automation & ECM Solutions
IT Asset Disposition (ITAD)

Capture

The Capture component converts paper documents into electronic formats. Information can include invoices, contracts, research reports and more.

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Manage

The Manage component connects, modifies and employs information through means such as document management, collaborative software, web content management and records management.

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Store

The Store component temporarily backs up frequently changing information in the short term within flexible folder structures to allow users to view or edit information.

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Preserve

The Preserve component backs up infrequently changing information in the medium and long term and is usually accomplished through records management features. It is commonly used to help organisations comply with government rules and other regulations.

Remote Infrastructure Management Services

Certifications and Affiliations

Our Initiatives

udaan

Udaan

you first

YOU FIRST

wecare

We Care

Our Employees

Our People at Work

Be it any industry, a business is as successful as its employees.
When the employees are in sync with the business pattern, management expectations and future goals, then productivity will certainly be on a rise. Disinterest or discontentment on the part of the employees can turn out to be detrimental for the business in the long run. At Writer Information we understand this sentiment and always treat our employees as our greatest strength.

The culture in the company is such that leadership teams treat the employees as valued collaborators who can make or break the fortunes of the company. For us, the people of the company are never just disposable cogs who can be replaced. Our employees form the core for us and that is why with their strength and commitment, we are always responsive to changes in the market. This has helped us create the perfect ground for creative thought processes across all quarters, innovation like never before, creation of breakthrough solutions and commitment to excel beyond all odds as a team. The trust of the management and leadership teams is complemented by enthusiastic employees who bring in power packed energy into the organisation.

3000 customers

9000+ Employees

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16 Main Locations

3000 customers

300+ Serviceable Locations

Our Business

Business Process Services

  • Robotics / AIenabled
  • Procurement Management Services
  • HR Life-Cycle process management
  • Client Onboarding Process
  • Mandate Management Process
  • Underwriting Process
  • Disbursement Process
Secure Storage Services
  • Records Management Services
  • SecureVault & Storage Services
  • Media and Tape Vault Storage Services
  • Tape Transcription Services
  • Secure Destruction Services
 
Cloud and Data Services
  • Cloud Migration & infraset-up
  • Data Centre Setup
  • Data Hosting Services
  • Skill Augmentation Services
  • Data Centre & IT Operations
  • SaaS, IaaS
  • Data Analytics
 
Digital Solutions
  • Enterprise Content Management Solutions
    • Info Docs®
    • Info Flow®
    • Info Scan®
    • Info Store®
    • e cube-HR Onboarding
    • Contract Management
  • Health Care Solutions
    • Writer HIMS Solution
    • Writer IVF Solution

Our Women's Forum

Across the world, women leaders have been smashing the glass ceiling with greater force and determination. At Writer Information the culture is more of assimilation of talent without any gender biases. We have our women leaders who have taken the company ahead and have been inspirational role models for others. In this company, we motivate and encourage women to emerge as leaders and totally embrace their role-model status and address all challenges that they may face as professionals primarily with action and execution. We not only believe in but make gender diversity a priority for us by setting aspirational objectives for women in leadership roles, asserting on disparate slates of candidates for prestigious and senior positions, and developing initiatives through which we can execute what we truly believe in. Here’s introducing one of our foremost women leaders and one of the strongest business heads of the company – Ms. Sona Talwar.

Our Corporate Social Responsibility

Our company does have a documented sustainability policy. This policy is based on the POLARIS FBN framework and functions under our Samavesh initiative. Under Samavesh, we look after

  • Employees: Create & nurture Workplaces and Working Cultures where employees flourish
  • Communities: Responsible Global Citizens making Contributions to Communities we live and work in
  • Environment: Constantly search ways in which we reduce ecological impact and safeguard the environment
  • Family’s Future Generations: Share values and long-term aspirations with future generations

Workforce
  • Safety and security of our direct and subcontractor workforce with zero-person day lost due to workplace incidents / accidents
  • No more than 15% voluntary turnover
  • Achieve 75% of employees participating in employee engagement surveys
  • Responding to feedback received in employee engagement surveys
  • Cascade performance management systems across the organizations
  • 100% adherence to Code of Business Ethics

Environment
  • Recycle 90% of all available waste (packing material, paper, biodegradables)
  • Energy efficient facilities (office space & warehousing) in terms of Heating, Ventilation & Air-Conditioning and Lighting (including potential renewable sources of energy)
  • Reduction of energy use per cubic meter to a specified Mega Joule per Cubic Meter for goods transported on our fleet by road (ahead of emission norms of all the countries in which we operate)

Partners
  • Weightage of sustainability in partner selection (e.g. gender diversity, underrepresented populations, affirmative action)
  • Service Level Agreements particularly around Workforce & Environment
  • Code of Business Ethics as a part of Partner Contracts

Our company has a documented anti-bribery and corruption policy. We maintain physical and e-learning trainings for all our employees on topics to combat corruption and we also collect annual declaration statements from all employees for the Code of Business Ethics compliance.

Our company has procedures to identify the risk of bribery and corruption, to implement and monitor its policies for all staff and processes to manage incidents.

Apart from having a well drafted Anti Bribery Policy, Fraud and Whistleblower Policy & Conflict of Interest Policy, we undertake following procedures to give assurance on the effective implementation of the policy:

  • Annual declaration statements from all employees for the Code Of Business Ethics compliance.
  • Incident Management through Senior Management intervention and resolution by Whistleblower Committee

Our Values

VISION

Innovate & Grow

MISSION

Delivering excellence in product design, product quality, risk management, new technology applications and service processes to enhance and enrich the customer experience.

VALUES
  • Commitment We deliver the promises we make to our customers, shareholders and employees.
  • Ownership We own every detail of every task – so that our services consistently meet expectations of our customers, shareholders and employees.
  • Passion A desire to ‘make a difference’ is in the heart, mind and soul of every Writer employee.
  • Integrity We gain the trust of our customers, shareholders and employees as there is complete alignment in what we think, what we say and how we act.
  • Collaboration We actively engage with each other to deliver on our Vision and Mission.

Our Commitment

Delivering Excellence in Product Design, Product Quality, Risk Management, New Technology Applications and Service Processes to enhance and enrich the customer experience.

Our Customers

Through a combination of design thinking, process-centric digital technologies, lean principles and advanced analytics, we’re making an impact on across industries, which are increasingly relying on tech innovations and process design to upgrade their operating models in a bid to remain competitive. This way we help to generate growth, driving greater efficiency, business agility and a better customer experience.

We at Writer understand the changing needs of our customers across industries and help them get future ready. We bring together process excellence with new age technologies to help businesses more competitive and agile. With our expertise and understanding of the business, we have helped our customers turn strategy into reality and had a clear picture of a target operating model. Then it was all about incorporating the best tech methods that’re available to us for revamping the processes.

We have consistently supported our customers when it comes to augmenting their business growth and handled operational challenges to provide them the platform to scale up their business volumes like never before. To all our trusted customers, we give them the assurance of transforming their tomorrow, today.