Support

Before submitting a support ticket, please check our knowledge base. If you still need help, submit a ticket below.

For WS Form LITE support, please use the WordPress plugin forum.

Our support covers setup, existing features, and bug fixes, but not custom coding, unintended uses, or form-building coaching. Support terms. Support is provided to our valued license key subscribers.

When submitting a ticket, please include:

• A detailed description (screenshots and text are preferred).
• A form export. How to export a form.
• The public URL of your form (if published).

Support is provided 9am - 5pm EST, Monday - Friday, excluding public holidays.