Pricing built to scale with your business
Get a complete AI customer service platform with simple, usage-based pricing.
What's included
Every capability you need to maximize automated resolutions is included in your package.
Tap into state-of-the-art AI
- Intelligently resolve inquiries with reasoning, not scripted answers
- Use multiple AI models to optimize performance
- Connect existing knowledge content to instantly generate replies
Build and control AI agent behavior
- Set AI agent persona and tone of voice
- Target content to specific customer segments
- Teach AI agents to follow step-by-step instructions
Support customers everywhere
- Deploy on all major messaging and social channels
- Automate email and phone conversations
- Instantly translate in over 50 languages
Measure, coach, and continuously improve
- Easily provide feedback to change and improve AI agent behavior
- Automatically identify improvements that will increase resolution
- Measure key metrics like CSAT and Automated Resolution across all channels
Seamlessly hand off to a human
- Route conversations to humans on every channel
- Let customers schedule a callback from a human agent
- Automatically create and update tickets in agent platforms
Integrate with your existing tools
- Securely authenticate customers to personalize conversations
- Integrate with critical business systems — no-code required — to perform tasks
- Build integrations to knowledge sources, data platforms and business intelligence tools
Results that redefine expectations
See what you can save with Ada
Calculate your immediate and long-term savings with an AI agent.
