Powering Smart Decisions in the Financial Services Industry
BAI is a mission-driven non-profit organization that provides training, research, thought leadership and connection opportunities to financial services leaders.
Driving Value in Branch Banking
The narrative about the coming demise of bank branches is over, as they remain important pillars to communities and customers alike—and deliver strategic value to financial services organizations. But the expense of running branches makes creating efficiencies a top priority.
Download our ProSight Perspectives report, Driving Value in Branch Banking sponsored by Zebra Technologies, for insights from branch banking executives on reducing the burden of administrative tasks so employees can focus more on business development that boosts the bottom line.
How Leaders Better Understand Key Issues
Banking Without Friction: The Moment Seamlessness Becomes Success
This month’s ProSight Executive Report explores what it takes to deliver a truly seamless omnichannel banking experience, one where every interaction, digital or physical, becomes a frictionless path to progress. As banks work to define the role of each channel and perfect the handoffs between them, the goal remains simple: let customers focus on what they need to accomplish, not where or how they must do it. When institutions reach that point, they’ll have mastered the promise of omnichannel banking.
The report explores why successful transformation now depends on balancing innovation with remediation, strengthening the foundations needed to move forward with confidence.
Always Moving Forward: How BAI Helps You Build a Stronger Future
Leaders and employees are faced with hundreds of decisions every day. Making smarter decisions is how you better serve your customers and communities. Driving positive change is how you prepare for the future.
At BAI, we provide forward-thinking knowledge and information about the industry as a whole to help you prepare for what’s next.
Unbiased. Forward-thinking. Always evolving. Our only agenda is helping you make smarter decisions.
Careers at BAI: Help Shape The Future of Financial Services
What do we offer?
- BAI Workflex which includes hybrid and remote working models
- Generous vacation/personal time programs
- Tuition reimbursement
- Collaborative, team-oriented environment
- Comprehensive insurance coverage
- 401(k) with company match








