Loan Servicing
Due to our remote work structure, please send ALL correspondence electronically.
Monthly payments can be sent electronically or to the lockbox.
THE SERVICER’S SERVICER™
Commercial Loan Servicing Track Record
portfolio
loan servicer
serviced
ratings
Standard & Poor's
September 2025
Primary STRONG
Master ABOVE AVERAGE
Special ABOVE AVERAGE
DBRS morningstar
August 2025
Primary MOR CS1
Master MOR CS2
Special MOR CS2
Fitch
February 2026
Primary CPS1
Master CMS2+
Special CSS2
CONTACT SERVICING
For current loan questions, visit LoanView® or call 888.334.4622.
To speak with someone directly in the following areas, please contact:
| Primary/ Master Servicing |
Brian Shoch | 215.328.3458 |
| Special Servicing & Surveillance | Julie Gschwind | 949.622.9294 |
| Business Development | Alex Groot | 980.202.4711 |
LoanView®
VISIT LOANVIEW®LoanView® is Berkadia’s secure, proprietary
web-based application that allows borrowers to view and manage their respective portfolios, providing online access to their loan information.
RESEARCH, INSIGHTS and news
Access the latest market-driven insights, research and news from Berkadia.
Integrated Lending Solutions
Our Investment Sales platform is seamlessly integrated with a deep bench of Mortgage Banking professionals across the country.
Agency Lending
Freddie Mac
#1 Freddie Mac Lender in 2021, 2022, 2023, 2024 and 2025
Fannie Mae
#2 Fannie Mae DUS Lender in 2022, 2023 and 2024
Strategic Capital
Berkadia Strategic Capital is a national platform, specializing in advising clients on private capital solutions across asset classes and strategies, working in deep collaboration with the various business lines at Berkadia.
What it Means to be Berkadia
There is no shortcut to success—acquire knowledge beyond your work routines and fully embrace change. We are all living in a very dynamic and fast changing world—challenge yourself and give your best every day.
Mohammed Idris
VP
Primary Servicing
Something that this job has taught me is that I am not going to know everything right away, and that it is okay. Some of the employees have worked at Berkadia for over 15 years and some over 30!
Tyler Shoch
Intern
Servicing
I couldn’t be happier making the transition from banking to the commercial real estate industry. CRE is such a dynamic industry and there is always something new to learn.
Mark Durovka
AVP
Servicing Portfolio Manager
The biggest thing that stood out to me when I was interviewing with Berkadia was that the interviewers had a calming presence and it felt more like a conversation. The relaxed yet thoughtful nature of the interview allowed me to be comfortable yet confident with my responses.
Joe McSweeney
Intern
Servicing
I strongly believe in and encourage everyone to challenge oneself constantly and become a better version of yourself. No matter what profession you are in or what drives you, there is always an ocean of knowledge you can explore and that is the only way we can truly grow.
Divyesh Agrawal
Senior Manager
Servicing Operations
Everyone I have met and worked with has been so nice and helpful, the employees at Berkadia really want the best for their interns and will go out of their way to help them.
Erik Ojert
Intern
Servicing
Leadership
Be Your Best Self. Be Berkadia.
Join Berkadia's loan servicing platform and learn from the best of the best at the top U.S. non-bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential.
View Career Opportunities