Prepare for Your Visit
Make your visit to the Park safer and more enjoyable by reading the following safety information and answers to frequently asked questions.
Park Restrictions and Safety Information
Be sure to observe all safety signs at the park. Unsafe behaviour may result in expulsion from the park or serious/fatal injury.
While at the Park:
- Stay on the designated trails and walkways.
- Walkways may be slippery when wet.
- Parents/guardians must supervise those under their care.
- Children and youth under the age of 15 must be accompanied by a person 18+
- Do not retrieve dropped items. Notify Park staff.
- No smoking or e-cigarettes.
- We reserve the right to revoke tickets, refuse admission, or dismiss any person whose conduct management deems to be drunk, disorderly, under the influence of drugs, or non-compliant with the venue’s policies, rules, or regulations, without compensation or refund.
- Park tickets are not for resale. Unapproved third party reseller tickets will not be accepted
Please note: A verification check (ID check) will be conducted by our team to ensure all required fields are completed and accurate before entry - For your safety, the Park is monitored by video surveillance.
- Drones are not permitted in the Park.
- Rates are subject to GST and are quoted in Canadian funds. Rates are subject to change.
On the Suspension Bridge, Treetops Adventure and Cliffwalk:
- Hold small children by the hand.
- No running, jumping or intentionally shaking the bridges.
- No strollers, or crutches.
- Capilano Suspension Bridge, Treetops Adventure and Cliffwalk are not wheelchair accessible.
- Babies should be carried below the level of the railing or in a purpose-designed child-carrying device. No shoulder carriers are permitted.
Pet Policy:
- Permitted Animals
Well-behaved dogs are welcome in the Park. All dogs must remain securely leashed and under your full owner control at all times. Please supervise your dog closely, clean up after them promptly and avoid interactions with other dogs or guests. Note that some park attractions may be narrow, crowded, or include motion, and may not be suitable for every dog. Please consider whether this experience is right for your dog.
Respect for All Guests
We understand that some visitors may be uncomfortable around dogs. To ensure a safe and enjoyable experience for everyone, keep your dog close, maintain control, and prevent them from approaching other guests. Be especially mindful or personal space in busy or confined areas.
Other Pets
Please leave cats, rabbits, birds and all other pets at home. Only dogs are permitted in the Park.
Restricted Areas
Dogs are not allowed in the Raptors Ridge area when birds are on-site due to safety.
Non-Compliance
Guests who do not follow this pet policy may be asked to leave the Park to ensure the safety and comfort of all guests and animals.
FAQ – Top Questions & Answers
Tickets & Entry
What’s included with admission?
All of it, the Suspension Bridge, Treetops Adventure, Cliffwalk, Story Centre, Kia’palano, and seasonal events such as Canyon Lights, Canyon Frights, and Love Lights.
Do I need to buy my tickets in advance?
Yes, we recommend purchasing timed-entry tickets online to avoid lineups and secure your preferred visit time. Important! There are a limited number of Annual Pass reservations available per hour during peak event times. BC Annual Passholders must reserve their time online before visiting the Park. Book early to avoid missing out!
Can I upgrade my ticket to an Annual Pass?
Yes. BC residents can upgrade to a BC Annual Pass, which includes unlimited admission for a full year plus discounts on dining, retail, and seasonal events. Please email [email protected] and our team can assist with upgrading your ticket. Restrictions apply.
What does the Annual Pass include?
Please click the link for full details on our passholder benefits
Do Annual Passholders need reservations?
Yes, passholders must book a timed entry before arrival, especially during holidays and events. There are a limited number of Annual Pass reservations available per hour during peak event times. Book early to avoid missing out!
How much time does it take to explore the Park?
Most guests spend about two to three hours here. Long enough to cross the bridge, wander the forest trails, and pause for photos.
When is the best time of day to visit the Park?
It’s always a great time to visit Capilano Suspension Bridge Park! We are open every day of the year except December 25th. If you are looking for a quieter period to visit, the Park is generally less busy in the early morning and late afternoons.
Are you open if it’s raining?
Always. The rainforest is even more magical in the mist. Bring a weather-appropriate jacket and experience the forest as it was meant to be. Umbrellas are sold in our Trading Post Gift Shop.
Can I buy gift certificates or gift cards?
Yes, we have gift tickets that can only be purchased online. Please click the link for more information and to purchase Gift Tickets.
Do you offer group or school rates?
Yes, we welcome tour groups, schools, and organizations. Visit our Group Visits page for more details.
Do you accept the Access2 Card?
Yes, the cardholder buys a ticket or Annual Pass online and their support person will receive complimentary admission to the Park when the cardholder presents their valid Access2 card and timed ticket. Email [email protected] for more details.
Do you accept the Tourism Challenge Privilege Pass?
Yes, please click the link for full details on your Privilege Pass
Planning Your Visit
How long does it take to cross Capilano Suspension Bridge?
The suspension bridge is 450 feet long and can take anywhere from 5 – 15 minutes to cross, however, the whole Park takes an average of 2 – 2.5 hours to explore.
How long does it take to walk the trails in the Park
There is a total of 1.8 kilometres of paved stone paths and boardwalks in the Park. The average length to walk the Park is 2 – 2.25 hours. Comfortable walking shoes are recommended.
What time do the attractions close within the Park?
Guests are welcome to stay in the Park an additional hour after the posted closing time. Please click the link to see the attraction closing times within the Park.
Is there a guided tour or educational experience?
Yes, our park guides share stories, history, and nature through daily interpretive talks.
Can I eat at the food venues in the Park before my visit?
All food venues are located inside the Park. Guests visiting the Park are welcome to enjoy dining at these venues after their timed entry.
Can I bring my own food?
Small snacks and water are welcome, but full picnics are best enjoyed offsite.
Can I visit with young children?
Definitely! The park is family-friendly, with plenty of space to explore and discover together. Visit our Cap Kids page to learn more about planning your family visit to Capilano Suspension Bridge Park.
Do you have a map of the park?
Yes, explore before you arrive by clicking the link to our interactive Park Map
Do you have free WiFi?
Yes, free WiFi is available in the Park.
When is Canyon Lights?
Canyon Lights runs during the winter months of November to January.
Do you have a gift shop?
Yes, the Trading Post Gift Shop features local art, Canadian gifts, and outdoor gear. Annual Pass holders receive 10% off food and retail (excluding alcohol).
Do you allow drones or selfie sticks in the Park?
Drones are not permitted in the Park. Selfie sticks are not permitted on the attractions.
Where can I contact the Park?
3735 Capilano Road, North Vancouver, BC | 604-985-7474 | [email protected]
Accessibility & Mobility
What should I know about mobility and movement within the park?
Suspension Bridge: Access to the bridge involves steps. The bridge and steps move and sway as visitors walk, which may challenge those with limited mobility.
Treetops Adventure: Includes climbing up and down stairs and walking on suspended bridges between tree platforms. These bridges do move slightly, which may affect individuals with limited mobility.
Cliffwalk: Cliffwalk includes numerous steps up and down. The attraction does not sway or wobble.
Nature’s Edge Boardwalk: Includes numerous steps up and down.
Trails on the far side of the suspension bridge: Most trails are wooden boardwalks, along with a gravel trail that may have some uneven areas. Access to the washrooms on this side of the bridge is found along the gravel trail and does include some steps.
Is the Park wheelchair accessible?
The Suspension Bridge, Treetops Adventure, and Cliffwalk are not wheelchair accessible. However, guests using wheelchairs or mobility aids receive complimentary admission and can enjoy accessible areas including the Story Centre, Kia’palano, shops, and restaurants.
Are strollers allowed on Capilano Suspension Bridge?
Strollers are not permitted on the attractions, but there is a designated area for stroller parking. Babies should be carried below railing level or in a purpose-designed child-carrying device (no shoulder carriers permitted).
Getting Here & Transportation
Do you offer a free shuttle to the Park?
Yes, our complimentary shuttle runs seasonally from downtown Vancouver to the park. Proof of admission is required for return trips. Please click the link for the Free Shuttle Schedule.
How long is the shuttle ride to Capilano Suspension Bridge Park?
From the main pick-up location at Canada Place, the average shuttle ride to the Park is 20-25 minutes.
Do you have luggage storage at the Park?
Yes, Free luggage storage is available year-round at no charge for ticketed guests.
Still have questions?
We’re happy to help! Just send us a message or give us a call.
