The power of connections

DUOS connects Medicare beneficiaries and their caregivers to the resources needed to attain the highest level of health. Our tech platform and activation programs help health plans and providers improve well-being and satisfaction through highly contextualized, personalized and timely campaigns.

Reimagining the future of aging

DUOS is a healthcare technology company building solutions to improve plan performance and enhance the continuum of care. Our AI-powered digital experiences match social determinants of health (SDoH) and care navigation needs with more than 100,000 Medicare benefits, community resources and government programs to improve health outcomes and beneficiary satisfaction and close gaps in care.

Our products

Proactive and personalized member activation

Increase awareness and understanding of Medicare Advantage benefits by beneficiaries and their caregivers. Our AI-powered recommendation engine identifies the best-fit resource match to resolve SDoH needs that are barriers to care, satisfaction, and retention.

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A tech platform to empower your team

Improve the accuracy and efficiency of your care teams. More than 100,000 plan benefits, community resources, and government programs are indexed in a single point of service solution for triaging and resolving aging needs across geographies and contracts.

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Real results

86%

Faster Results

In navigation time to find
benefits, coverage and
provider information

84%

AWV Gap Closure

Completed with PCP and in-
home visits

93%

Social & SDoH
Needs Met

Via supplemental benefits, government programs and community resources

90%

Increase in
Plan Retention

Via engagement in two or more Medicare Advantage supplemental benefits

Get to know DUOS

DUOS offers solutions for both Medicare beneficiaries and your member-facing teams that amplify your existing program investments and improve quality outcomes.

The power of connections

The Anderson Family

Laura, 37 & Esther, 77 years old

California

Managing her mom’s provider visits was getting time consuming and confusing.

DUOS made a connection.

Esther got door-to-door rides to her appointments.

Roy A.

82 years old

Pennsylvania

A computer error left Roy without a second vaccine appointment.

DUOS made a connection.

Roy got a vaccine appointment the next day.

Joann L.

81 years old

Pennsylvania

A lost motorized scooter was making Joann’s world smaller and smaller.

DUOS made a connection.

Joann got a new scooter later that week.

Lucio Y.

79 years old

California

Since retiring, Lucio has been struggling to pay his monthly bills on time.

DUOS made a connection.

Lucio applied for a discount on his electric bill to save him 30% each month.

Timothy P.

87 years old

California

Tim uses a walker and was scared of falling while home alone.

DUOS made a connection.

Tim was authorized for a PERS device.

Terry A.

69 years old

California

Chronic pain from a leg injury prohibits Terry from driving.

DUOS made a connection.

Terry got door-to-door rides for her cardiology appointment.

Quintin

79 years old

Oregon

Quintin’s limited budget means he often has to decide between food and other bills.

DUOS made a connection.

Quintin now receives fourteen meals delivered to his home each week.

Stan

71 years old

Oregon

Stan often skips doctors appointments related to his diabetes.

DUOS made a connection.

Stan scheduled a blood sugar screening.

Brenda

73 years old

Michigan

Moving to be closer to her grandchildren left Brenda without a PCP.

DUOS made a connection.

Brenda found a PCP near her home taking on new patients.

Let’s unlock value, together

Learn more about how DUOS helps Medicare plans and provider organizations like yours unlock the member loyalty and business performance trapped in underutilized supplemental benefits.