Product Intelligence Platform

Turn Customer Support into Product Intelligence

Close the support feedback loop. Resolve tickets instantly with AI agents and in-app video calls, then turn that feedback directly into shipping features.

SaaS · Set up in minutes · AI agents for support

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Trusted by 4500+ high-growth global companies.

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One platform

Everything You Need to Scale Support and Product Insight

Stay close to your customers

The best builders speak to users

To build a great product, you must be great at speaking to customers. Know where your users get stuck, what they want to do, and the technical context.

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Bring your whole team

Support should be a team sport

Generic support tools make it increasingly cost-prohibitive to stay close to your customers while bringing your whole team in to speed up support.

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Your support OS for the entire product life cycle

Enjoy AI agents, copilots, and outreach tools—including surveys, emails, modals, checklists, banners, and push notifications—alongside help centers, roadmaps, all in one unified platform.

Built for builders

Pay less, get more with Gleap.

Built for builders, not over-complicated support teams.

Gleap
Intercom

10 person team

$ 119 / month

$ 850 / month

AI costs

$ 0.04 / answer

$ 1 / resolution

Copilot (10 seats)

Included

+ $ 290 / month

Engagement (Tours, Surveys, Checklists,...)

Included

+ $ 100 / month

Roadmapping

Included
Not included

In-app bug reporting

Included
Not included
Run actions fully automatically

Custom-designed bots to scale your business

Learn more
Testimonials

Why Teams Switch to Gleap

Switching from Intercom to Gleap was a win-win. Superior functionality at a fraction of the cost. It's elevated our user feedback and customer support experience immensely.

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Dylan Matthews
CTO, White Inc.

We've switched from UserSnap to Gleap due to its superior features, using it to support various platforms and 75,000+ users.

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Gaylan Greenawalt
PM, Airspeed

Gleap team’s super-fast turnaround time on delivering new feature requests, creates a winning and indispensable combination for the elimination of errors from your code.

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Martin Hardman
Transaction Network Services

Gleap was implemented within minutes and it is now an essential part of our development process. Gleap helps us to fix bugs in no time and build real customer relationships.

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Mark Breuß
Founder, MARK.ONE

Gleap is the perfect tool for agencies to collect and manage feedback and issues. It makes projects go smoothly and clients love the shaking gesture to report bugs.

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Théo Hudry
CEO, Minuit Agency

Gleap has transformed how we manage customer experience—one platform, less hassle, and smarter support. It's streamlined everything from feedback to automation.

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Elif Kavas
DX, Tridonic
Features

And many more...