For aspirational retailers who want to turn delivery into a revenue-driving, competitive advantage.
Ingrid unites experience, profitability, and operations in one toolbox by gathering delivery solutions in an end-to-end platform.
The pioneering force in UK's outdoor retail, Ellis Brigham faced a critical disconnect between their exceptional in-store service and e-commerce delivery experience.
By linking online and in-store systems, Paul Smith uses local store stock to fulfill web orders and click and collect.
Delivery checkout trends, customer preferences, and the average shipping revenue across the Nordics, the UK, and the Netherlands during BFCM 2025.
We give shoppers and retailers flexibility and freedom, knowledge and convenience, and champion a delivery-first future where deliveries are a delight - and enhance people's lives.
international markets in over 30 languages
carrier integrations across markets, service types, and local needs
retailers optimizing the whole customer journey
Ingrid is the leading delivery experience platform designed to effortlessly manage a multi-carrier delivery strategy that makes shopping simple and stress-free. By leveraging advanced technology and AI to automate the carrier orchestration, Ingrid helps retailers simplify shipping, reduce costs, and offer more delivery options, improving customer satisfaction and loyalty in over 170+ countries.
Delivery Experience is a movement for aspiring retailers that believe in the importance of customer experience and the impact it has on business objectives and key results. This consumer-first approach to deliveries enforces a multi-option delivery strategy in order to provide such a convenient experience for consumers.
Ingrid improves the delivery experience by offering personalized delivery options at checkout, optimizing last-mile logistics, and providing shoppers flexible delivery choices like home delivery, pick-up points and lockers. This streamlined approach reduces cart abandonment rates and ensures timely deliveries, enhancing overall customer satisfaction.
E-commerce retailers, online marketplaces and businesses with complex delivery needs can greatly benefit from Ingrid's solutions. Companies aiming to improve their delivery offerings, streamline logistics, and enhance shopper experience will find Ingrid's platform especially valuable.
Ingrid operates globally, helping retailers provide delivery-first shopping experiences in 180+ countries. With headquarters in Sweden, Ingrid expands rapidly with the offices in the United Kingdom, Netherlands, and Poland.
