AI that actually knows your product
AI that actually knows your product
AI that actually knows your product
AI that actually knows your product
Help customers and internal teams get accurate answers from your docs, support content, and technical knowledge.
Help customers and internal teams get accurate answers from your docs, support content, and technical knowledge.
Website
Github
Confluence
Slack
Notion
Zendesk
Salesforce
Jira
PDF
Sharepoint
Google Drive
Connect 50+ technical data sources
Deploy across docs, apps, and internal tools
Website
Github
Confluence
Slack
Notion
Zendesk
Salesforce
Jira
PDF
Sharepoint
Google Drive
Connect 50+ technical data sources
Deploy across docs, apps, and internal tools
Website
Github
Confluence
Slack
Notion
Zendesk
Salesforce
Jira
PDF
Sharepoint
Google Drive
Connect 50+ technical data sources
Deploy across docs, apps, and internal tools
Website
Github
Confluence
Slack
Notion
Zendesk
Salesforce
Jira
PDF
Sharepoint
Google Drive
Connect 50+ technical data sources
Deploy across docs, apps, and internal tools
Trusted by 200+ teams building complex technical products
Trusted by 200+ leading companies
with technical products
Ask AI
Docs
“Kapa cuts our time-to-value dramatically. Users onboard and convert faster.”
Jan Oberhauser
CEO
Documentation chatbot with AI IDE support (MCP for Cursor, VS Code)
Ask AI
Docs
“Kapa cuts our time-to-value dramatically. Users onboard and convert faster.”
Jan Oberhauser
CEO
Documentation chatbot with AI IDE support (MCP for Cursor, VS Code)
Ask AI
Docs
“Kapa cuts our time-to-value dramatically. Users onboard and convert faster.”
Jan Oberhauser
CEO
Documentation chatbot with AI IDE support (MCP for Cursor, VS Code)
Ask AI
Docs
“Kapa cuts our time-to-value dramatically. Users onboard and convert faster.”
Jan Oberhauser
CEO
Documentation chatbot with AI IDE support (MCP for Cursor, VS Code)
Ask AI
Docs
“Kapa cuts our time-to-value dramatically. Users onboard and convert faster.”
Jan Oberhauser
CEO
Documentation chatbot with AI IDE support (MCP for Cursor, VS Code)
USE CASES
How teams use Kapa.
How teams use Kapa.
How teams use Kapa.
How teams use Kapa.
Start with one use case and expand from there.
SUPPORT & SOLUTIONS ENGINEERING
Deflect repetitive technical questions
Deflect repetitive technical questions
Deflect repetitive technical questions
Deflect tickets and assist agents with existing knowledge.
+%
Ticket deflection
Ticket deflection
DOCUMENTATION & EDUCATION
Add AI chat to docs and websites
Add AI chat to docs and websites
Add AI chat to docs and websites
Let users ask questions instead of searching docs or website pages.
+%
Answer accuracy
Answer accuracy
PRODUCT & ENGINEERING
Avoid DIY RAG and one-off copilots
Avoid DIY RAG and one-off copilots
Avoid DIY RAG and one-off copilots
Use one shared knowledge layer instead of maintaining custom RAG setups.
Use one shared knowledge layer instead of maintaining custom RAG setups.
Use one shared knowledge layer instead of maintaining custom RAG setups.
< week
To production
To production
INTERNAL ENABLEMENT
Reduce reliance on tribal knowledge
Reduce reliance on tribal knowledge
Reduce reliance on tribal knowledge
Make product knowledge available without relying on specific people.
Make product knowledge available without relying on specific people.
Make product knowledge available without relying on specific people.
+k
Questions answered
Questions answered
How it works
Connect knowledge once. Deploy everywhere.
Connect knowledge once. Deploy everywhere.
Connect knowledge once. Deploy everywhere.
Connect knowledge once. Deploy everywhere.
Grounded answers out of the box, reused across support, docs, and product.
Connect existing sources
50+ connectors for docs, code, tickets, and wikis.
Deploy across surfaces
Get grounded answers
See what's working
Connect existing sources
50+ connectors for docs, code, tickets, and wikis.
·
Deploy across surfaces
Get grounded answers
See what's working
Connect existing sources
50+ connectors for docs, code, tickets, and wikis.
Deploy across surfaces
Get grounded answers
See what's working
TRUST
AI that says "I don't know".
AI that says "I don't know".
AI that says "I don't know".
AI that says "I don't know".
One bad answer destroys trust. Kapa only responds when sources back it up.
Hallucination
How do I enable SSO?
Use the /api/v2/sso/init endpoint with your API key to initialize SSO...
Hallucination
How can I change my billing details?
You can change your billing details under your profile settings...
Hallucination
How do I get started with v5.3 of the Python SDK?
To get started with v5.3, first install the SDK package using pip or uv...
Hallucination
How do I enable SSO?
Use the /api/v2/sso/init endpoint with your API key to initialize SSO...
Hallucination
How do I enable SSO?
Use the /api/v2/sso/init endpoint with your API key to initialize SSO...
Hallucination
How can I change my billing details?
You can change your billing details under your profile settings...
Hallucination
How do I get started with v5.3 of the Python SDK?
To get started with v5.3, first install the SDK package using pip or uv...
Hallucination
How do I enable SSO?
Use the /api/v2/sso/init endpoint with your API key to initialize SSO...
Flagged:
Content Gap
How do I enable SSO?
I couldn't find SSO documentation. Here's our authentication guide which may help.
Flagged:
Content Gap
How can I change my billing details?
I'm not sure and would recommend reaching out to [email protected]
Flagged:
Content Gap
How do I get started with v5.3 of the Python SDK?
The sources don't mention any v5.3 of the Python SDK. Perhaps you're thinking of v5.2?
Flagged:
Content Gap
How do I enable SSO?
I couldn't find SSO documentation. Here's our authentication guide which may help.
Flagged:
Content Gap
How do I enable SSO?
I couldn't find SSO documentation. Here's our authentication guide which may help.
Flagged:
Content Gap
How can I change my billing details?
I'm not sure and would recommend reaching out to [email protected]
Flagged:
Content Gap
How do I get started with v5.3 of the Python SDK?
The sources don't mention any v5.3 of the Python SDK. Perhaps you're thinking of v5.2?
Flagged:
Content Gap
How do I enable SSO?
I couldn't find SSO documentation. Here's our authentication guide which may help.
"Kapa knows when it doesn't know. That's the difference. We tried other vendors and nothing came close."
"Kapa knows when it doesn't know. That's the difference. We tried other vendors and nothing came close."
Alex Garnett
Staff DevRel @ Temporal
PRE-BUILT INTEGRATIONS
Deploy in clicks, not sprints.
Deploy in clicks, not sprints.
Deploy in clicks, not sprints.
Deploy in clicks, not sprints.
Pre-built ways to deploy kapa.ai into existing tools and workflows.
Chat Widget
For docs, products & websites
MCP Server
SDK & API
Ticket Deflection
Internal Assistant
Slack Bot
Chat Widget
Embed an AI assistant into your docs, product, or internal tools with a simple snippet.
Chat Widget
For docs, products & websites
·
MCP Server
SDK & API
Ticket Deflection
Internal Assistant
Slack Bot
Chat Widget
Embed an AI assistant into your docs, product, or internal tools with a simple snippet.
Chat Widget
For docs, products & websites
MCP Server
SDK & API
Ticket Deflection
Internal Assistant
Slack Bot
Chat Widget
For docs, products & websites
MCP Server
SDK & API
Ticket Deflection
Internal Assistant
Slack Bot
Chat Widget
Embed an AI assistant into your docs, product, or internal tools with a simple snippet.
CUSTOMER RESULTS
What actually changed for teams.
What actually changed for teams.
What actually changed for teams.
What actually changed for teams.
Reduced support load, faster onboarding, and fewer systems to maintain.
Jan Oberhauser
CEO
"Kapa cuts our time-to-value dramatically. n8n users onboard and convert faster."
+ million
user questions/year
Jan Oberhauser
CEO
"Kapa cuts our time-to-value dramatically. n8n users onboard and convert faster."
+ million
user questions/year
Jan Oberhauser
CEO
"Kapa cuts our time-to-value dramatically. n8n users onboard and convert faster."
+ million
user questions/year
Jan Oberhauser
CEO
"Kapa cuts our time-to-value dramatically. n8n users onboard and convert faster."
+ million
user questions/year
Travis Perkins
VP of Customer Experience
"Kapa directly impacts our topline revenue. Higher self-serve means faster sales cycles."
+%
self-serve rate
Travis Perkins
VP of Customer Experience
"Kapa directly impacts our topline revenue. Higher self-serve means faster sales cycles."
+%
self-serve rate
Travis Perkins
VP of Customer Experience
"Kapa directly impacts our topline revenue. Higher self-serve means faster sales cycles."
+%
self-serve rate
Travis Perkins
VP of Customer Experience
"Kapa directly impacts our topline revenue. Higher self-serve means faster sales cycles."
+%
self-serve rate
Dana Lawson
CTO
"Kapa lets our engineers stay focused building Netlify. We don't want to own more systems."
Zero
maintenance
Dana Lawson
CTO
"Kapa lets our engineers stay focused building Netlify. We don't want to own more systems."
Zero
maintenance
Dana Lawson
CTO
"Kapa lets our engineers stay focused building Netlify. We don't want to own more systems."
Zero
maintenance
Dana Lawson
CTO
"Kapa lets our engineers stay focused building Netlify. We don't want to own more systems."
Zero
maintenance
ANALYTICS PLATform
See what users are asking.
See what users are asking.
See what users are asking.
See what users are asking.
Track questions, find gaps, and see where answers fall short.
Coverage Gaps
Uncertain questions & content needs
Driver Installation Issues
142 uncertain questions
High Priority
Share
Firmware Update Errors
89 uncertain questions
Share
Bluetooth Pairing
54 uncertain questions
Share
USB-C Connection Issues
32 uncertain questions
Share
Bluetooth Pairing
54 uncertain questions
Share
View all 24 gaps
Coverage Gaps
Uncertain questions & content needs
Driver Installation Issues
142 uncertain questions
High Priority
Firmware Update Errors
89 uncertain questions
Bluetooth Pairing
54 uncertain questions
USB-C Connection Issues
32 uncertain questions
Bluetooth Pairing
54 uncertain questions
View all 24 gaps
Coverage Gaps
Uncertain questions & content needs
Driver Installation Issues
142 uncertain questions
High Priority
Share
Firmware Update Errors
89 uncertain questions
Share
Bluetooth Pairing
54 uncertain questions
Share
USB-C Connection Issues
32 uncertain questions
Share
Bluetooth Pairing
54 uncertain questions
Share
View all 24 gaps
Coverage Gaps
Uncertain questions & content needs
Driver Installation Issues
142 uncertain questions
High Priority
Share
Firmware Update Errors
89 uncertain questions
Share
Bluetooth Pairing
54 uncertain questions
Share
USB-C Connection Issues
32 uncertain questions
Share
Bluetooth Pairing
54 uncertain questions
Share
View all 24 gaps
ROI Impact
Efficiency gains this month
h
Support saved
k
KB articles cited
%
Tickets deflected
ROI Impact
Efficiency gains this month
h
Support saved
k
KB articles cited
%
Tickets deflected
ROI Impact
Efficiency gains this month
h
Support saved
k
KB articles cited
%
Tickets deflected
ROI Impact
Efficiency gains this month
h
Support saved
k
KB articles cited
%
Tickets deflected
Top Questions
Trending user topics
"G Pro X firmware update?"
+12%
"Windows 11 driver support"
+8%
"Bluetooth keeps dropping"
+5%
"Support for USB-C?"
+3%
"Bluetooth keeps dropping"
+1%
"Bluetooth keeps dropping"
+12%
Top Questions
Trending user topics
"G Pro X firmware update?"
+12%
"Windows 11 driver support"
+8%
"Bluetooth keeps dropping"
+5%
"Support for USB-C?"
+3%
"Bluetooth keeps dropping"
+1%
"Bluetooth keeps dropping"
+12%
Top Questions
Trending user topics
"G Pro X firmware update?"
+12%
"Windows 11 driver support"
+8%
"Bluetooth keeps dropping"
+5%
"Support for USB-C?"
+3%
"Bluetooth keeps dropping"
+1%
"Bluetooth keeps dropping"
+12%
Top Questions
Trending user topics
"G Pro X firmware update?"
+12%
"Windows 11 driver support"
+8%
"Bluetooth keeps dropping"
+5%
"Support for USB-C?"
+3%
"Bluetooth keeps dropping"
+1%
"Bluetooth keeps dropping"
+12%
Uncertainty
Insufficient content rate
%
0.5pts this month
Uncertainty
Insufficient content rate
%
0.5pts this month
Uncertainty
Insufficient content rate
%
0.5pts this month
Uncertainty
Insufficient content rate
%
0.5pts this month
Uncertainty
Insufficient content rate
k
+12.4% vs last week
Uncertainty
Insufficient content rate
k
+12.4% vs last week
Uncertainty
Insufficient content rate
k
+12.4% vs last week
Uncertainty
Insufficient content rate
k
+12.4% vs last week
Top Languages
User preference
English
82%
Japanese
8%
Spanish
4%
Portuguese
2%
Top Languages
User preference
English
82%
Japanese
8%
Spanish
4%
Portuguese
2%
Top Languages
User preference
English
82%
Japanese
8%
Spanish
4%
Portuguese
2%
Top Languages
User preference
English
82%
Japanese
8%
Spanish
4%
Portuguese
2%
AI Auto Labels
Product topic routing
Audio Devices
(342)
Wireless
(215)
Gaming Devices
(189)
Streaming
(152)
Webcams
(78)
Speakers
(72)
Keyboards
(36)
Chargers
(14)
Other
(12)
AI Auto Labels
Product topic routing
Audio Devices
(342)
Wireless
(215)
Gaming Devices
(189)
Streaming
(152)
Webcams
(78)
Speakers
(72)
Keyboards
(36)
Chargers
(14)
Other
(12)
AI Auto Labels
Product topic routing
Audio Devices
(342)
Wireless
(215)
Gaming Devices
(189)
Streaming
(152)
Webcams
(78)
Speakers
(72)
Keyboards
(36)
Chargers
(14)
Other
(12)
AI Auto Labels
Product topic routing
Audio Devices
(342)
Wireless
(215)
Gaming Devices
(189)
Streaming
(152)
Webcams
(78)
Speakers
(72)
Keyboards
(36)
Chargers
(14)
Other
(12)
Top Sources
Most cited knowledge
Support Articles
k
Product Manuals
k
Community For...
k
Documentation
k
Support Articles
k
Top Sources
Most cited knowledge
Support Articles
k
Product Manuals
k
Community For...
k
Documentation
k
Support Articles
k
Top Sources
Most cited knowledge
Support Articles
k
Product Manuals
k
Community For...
k
Documentation
k
Support Articles
k
Top Sources
Most cited knowledge
Support Articles
k
Product Manuals
k
Community For...
k
Documentation
k
Support Articles
k
Build vs Buy
Skip the hackathon graveyard.
Skip the hackathon graveyard.
Skip the hackathon graveyard.
Skip the hackathon graveyard.
Stop rebuilding AI infrastructure. Ship something that holds up in production.
For typical Deployment
Build In-House
With kapa.ai
Data connectors & ingestion
4-6 weeks
<1 hour
Data connectors & ingestion
4-6 weeks
<1 hour
Data connectors & ingestion
4-6 weeks
<1 hour
RAG pipeline & chunking
4-5 weeks
Included
RAG pipeline & chunking
4-5 weeks
Included
RAG pipeline & chunking
4-5 weeks
Included
AI/RAG/LLM model evaluations
2-3 weeks
Included
AI/RAG/LLM model evaluations
2-3 weeks
Included
AI/RAG/LLM model evaluations
2-3 weeks
Included
Analytics & monitoring
3-4 weeks
Included
Analytics & monitoring
3-4 weeks
Included
Analytics & monitoring
3-4 weeks
Included
MCP server & agent support
2-4 weeks
Included
MCP server & agent support
2-4 weeks
Included
MCP server & agent support
2-4 weeks
Included
Deployment modules
2-3 weeks
<1 hour
Deployment modules
2-3 weeks
<1 hour
Deployment modules
2-3 weeks
<1 hour
Testing & security
4-6 weeks
Included
Testing & security
4-6 weeks
Included
Testing & security
4-6 weeks
Included
Ongoing maintenance & AI improvements
2-4 AI Engineers
Automated
Ongoing maintenance & AI improvements
2-4 AI Engineers
Automated
Ongoing maintenance & AI improvements
2-4 AI Engineers
Automated
4-6 months
~30% reach production
~30% reach production
< 1 day
100% production ready
100% production ready
"Kapa is the only AI tool we trust that doesn't hallucinate. We've tried them all. It powers everything from docs chat to support ticket deflection to MCP servers."
"Kapa is the only AI tool we trust that doesn't hallucinate. We've tried them all. It powers everything from docs chat to support ticket deflection to MCP servers."
Shaun Struwig
Shaun Struwig
Shaun Struwig
Documentation Engineer @ ClickHouse
Documentation Engineer @ ClickHouse
ENTERPRISE READY
Your data stays in your control.
Your data stays in your control.
Your data stays in your control.
Your data stays in your control.
Enterprise-grade security, LLM and data privacy practices.
SOC 2 Type II
SOC 2 Type II
SOC 2 Type II
Independently audited and compliant with SOC 2 Type II.
Independently audited and compliant with SOC 2 Type II.
Independently audited and compliant with SOC 2 Type II.
GDPR Compliant
GDPR Compliant
GDPR Compliant
Compliant with EU data privacy regulations.
SSO & RBAC
SSO & RBAC
SSO & RBAC
Single sign-on and role- based access control.
Single sign-on and role- based access control.
Single sign-on and role- based access control.
PII Redaction
PII Redaction
PII Redaction
Detect and mask sensitive data before processing.
Detect and mask sensitive data before processing.
Detect and mask sensitive data before processing.
Frequently asked questions
How long does setup take?
We start with a quick 30-minute consultation and platform walkthrough, then set you up with a 14-day free trial where we handle all the heavy lifting. Most customers are live in production within two weeks.
Book a demo →
How long does setup take?
We start with a quick 30-minute consultation and platform walkthrough, then set you up with a 14-day free trial where we handle all the heavy lifting. Most customers are live in production within two weeks.
Book a demo →
How does pricing work?
We offer flexible pricing based on your use case and usage volume.
See pricing →
How does pricing work?
We offer flexible pricing based on your use case and usage volume.
See pricing →
How accurate is kapa and how do you prevent hallucinations?
Kapa uses RAG to answer only from your sources, never from the open web, and says "I don't know" when it lacks sufficient information. Our analytics show you exactly where content gaps exist so you can improve over time.
Start with a free trial to test with your real questions-companies like OpenAI and Logitech trust us for this reason.
How accurate is kapa and how do you prevent hallucinations?
Kapa uses RAG to answer only from your sources, never from the open web, and says "I don't know" when it lacks sufficient information. Our analytics show you exactly where content gaps exist so you can improve over time.
Start with a free trial to test with your real questions-companies like OpenAI and Logitech trust us for this reason.
Why should I use kapa instead of building in-house?
Getting 70% of the way there is easy, but the last 30% (accuracy, analytics, avoiding hallucinations) takes 6+ months and ongoing maintenance as models evolve. We've spent 2+ years solving this so your engineers can focus on your core product.
Read more →
Why should I use kapa instead of building in-house?
Getting 70% of the way there is easy, but the last 30% (accuracy, analytics, avoiding hallucinations) takes 6+ months and ongoing maintenance as models evolve. We've spent 2+ years solving this so your engineers can focus on your core product.
Read more →
Is my data secure?
Yes. We're SOC 2 Type II certified with data encrypted at rest and in transit on Google Cloud. We have DPAs with all LLM providers (OpenAI, Anthropic) that prohibit training on your data. PII masking is available for sensitive sources.
Learn more →
Is my data secure?
Yes. We're SOC 2 Type II certified with data encrypted at rest and in transit on Google Cloud. We have DPAs with all LLM providers (OpenAI, Anthropic) that prohibit training on your data. PII masking is available for sensitive sources.
Learn more →
What data sources can you connect?
We support 50+ plug-and-play connectors including docs sites, GitHub, Slack, Discord, Zendesk, Confluence, Notion, and more. Sources refresh automatically on a weekly basis. If you have the data, we can ingest it.
See all data sources →
What data sources can you connect?
We support 50+ plug-and-play connectors including docs sites, GitHub, Slack, Discord, Zendesk, Confluence, Notion, and more. Sources refresh automatically on a weekly basis. If you have the data, we can ingest it.
See all data sources →
Can I use kapa to power my own AI agents?
Yes. You can add kapa as a tool call in your agentic workflows via our hosted MCP server or API. Your agent handles native actions (queries, mutations, workflows) while kapa provides accurate product knowledge, so users get answers without hallucinations.
Learn how →
Can I use kapa to power my own AI agents?
Yes. You can add kapa as a tool call in your agentic workflows via our hosted MCP server or API. Your agent handles native actions (queries, mutations, workflows) while kapa provides accurate product knowledge, so users get answers without hallucinations.
Learn how →
Do you offer an MCP server?
Yes. We offer a hosted MCP server that you can deploy in one click. Your users can connect it to Cursor, Claude, VS Code, or ChatGPT to query your docs without leaving their editor. Companies like Redpanda, Medusa, and Expo have shipped this to their developer communities.
Learn more →
Do you offer an MCP server?
Yes. We offer a hosted MCP server that you can deploy in one click. Your users can connect it to Cursor, Claude, VS Code, or ChatGPT to query your docs without leaving their editor. Companies like Redpanda, Medusa, and Expo have shipped this to their developer communities.
Learn more →
See kapa.ai on your documentation
Connect your docs and see real questions answered.
Walk through your use case →
