Simple. Portable. Secure
Peace of mind
Admin, simplified. Data secure. You look after your clients while we look after you.
Up and running in minutes
Our setup wizard gets you sorted fast. Just log in, follow a few simple steps and you’re ready to go.
Already a user?
If you’re already a user please login to your bacpac securely below.
Learn more about Already a user?No hidden extras
Experience the benefits of bacpac™ today for just £18+ VAT a month.
- Select your subscription preferences
- Complete your personal details
- Complete your payment details.
Rest assured, the first 30 days are free so you will not be charged until the first day of your subscription. If you cancel your subscription before the end of the free trial, no charge will be made. Please read our full terms and conditions for further details. Start your no-obligation free trial using the button below.
Built by experts.
bacpac is a smart, intuitive counselling software platform designed specifically for counsellors and psychotherapists.
It was initially designed in collaboration with the British Association for Counselling and Psychotherapy (BACP), and in the years since has evolved to support over a thousand users.
bacpac is designed to do two things – securely store your data and simplify day to day tasks – so you can focus on growing your practice.
We know that when it comes to client data, trust is everything. With over two decades of experience securely managing confidential medical records you can rest assured that your data is in safe hands.
bacpac gives you more than just counselling software. It gives you peace of mind.
A trusted partner
counsellors and psychotherapists
clients
referrals a year
Features
Streamline your work without stretching your budget.
Record client information
All the details you need at your fingertips. Our smart client form shows you what matters most and hides what doesn’t.
Book appointments
Schedule sessions in seconds with a built-in calendar that updates the client’s record automatically.
Manage your caseload
See who you’re working with at a glance. Your active caseload is always front and centre. Plus, a handy waitlist feature helps you plan ahead.
Outcome questionnaires
Track client progress with built-in questionnaires. Complete, store and graph outcome scores right inside the client’s record for a crystal-clear view of progress over time.
Customisable templates
Reduce DNAs with automated email appointment reminders. Our custom templates put you in full control of your communications.
Manage your finances
Stay on top of targets with built-in income tracking. Set fees, upload invoices, and keep everything securely in one place.
Self-referral
Let new clients find you. Add a quick form to your website and bacpac handles the rest. Get alerts as soon as someone gets in touch.
Customisable fields
From therapy types to appointment locations, customise bacpac to make it work the way you do.
Who uses bacpac?
You’re in good company.
Private sector providers
Streamline your service delivery and manage client care with ease — from scheduling to reporting, all in one place.
Individual practitioners
Keep on top of appointments, client records, and outcomes — simple, secure, and designed for you.
Private counsellors
Support your clients confidently and confidentially. Track sessions, progress, and outcomes while focusing on what really matters: their wellbeing.
Let's transform health and care, together
