Challenge
Traditional Integration:
No longer Fit For Modern IT Service Delivery
Traditional project-based integrations are slow, expensive, and unreliable. They don’t scale with your business and create bottlenecks instead of efficiencies.
Just as DevOps transformed software development and SecOps solved the complexities of enterprise security, IT service providers need a new approach to integrations.
No Operational Model
Integrations are treated as projects, not as an ongoing, managed capability.
Lack of Resources & Expertise
Integrations aren’t your core business, yet your team is stuck managing them.
High Maintenance Costs
Every system update, API change, or process shift requires manual work.
Limited Scalability
More customers, vendors, and tools = more complexity, not more efficiency.
Solution
Integration Ops:
A Smarter, Scalable Approach to Integrations
Unlike traditional, project-based integration work, Integration Ops ensures integrations don’t break, become outdated, or require constant fixes.
Integration Ops (IntOps) is the evolution of integration management—turning integrations into a continuously managed, automated, and scalable service.
Automation First
Eliminates manual work and human error.
Continous Monitoring
Ensures real-time visibility and proactive issue resolution.
Scalability by Design
Enables seamless onboarding of customers, vendors, and new tools.
Outcome-Driven
Aligns integration management with business needs, not technical limitations.
Cost of Legacy Integrations
INTEGRATIONS SLOW DOWN
SERVICE DELIVERY
ON MAINTAINING
OUTDATED INTEGRATIONS
DUE TO LACK OF
AUTOMATION
Disconnected ITSM Tools & Processes Results In
Workarounds
Visibility
Workflows
costs
Times
Managed Approach to Integrations
ONEiO provides Integration Ops, allowing service providers to choose the level of control they retain over their integrations.
Self-managed
You maintain full control
while leveraging ONEiO’s platform and automation.
Co-managed
You manage key business processes, while ONEiO provides operational support
and monitoring.
Fully-managed
ONEiO handles the entire integration lifecycle, allowing you to focus entirely on
service delivery.
ONEiO: The First Fully Managed Integration Ops Solution
- We Automate Integration Work, Not Just the Connections
- A True Managed Service, Not Just a Toolkit
- Purpose-built for IT Service Providers
Real results
to traditional
integration management
deployments with
automation-driven processes
(NRR) Among ONEiO
customers
Built by IT Service Integration Experts.
Trusted by the World's Leading Service Providers.
Proven Impact – How Integration Ops is Changing IT Service Delivery
and Scale with Confidence.
