Financial services
Handle ID checks, card issues, land claims — securely and at scale.
AI agents that turn customer conversations into lasting loyalty
A new standard for customer experience
We’re closing the gap between companies and their customers by transforming customer experiences.
Our AI agents can handle millions of conversations at unparalleled speed and precision to help you.
Create personalized customer experiences.
See faster resolutions and higher engagement.
Develop meaningful relationships that deepen over time.
Solutions for every industry, every use case
Utilities
Automate high-volume outages and billing questions, without the wait times.
eCommerce & retail
Manage orders, returns, and product questions quickly and effortlessly.
Healthcare
Streamline appointment bookings, prescription refills, and patient support.
Media & entertainment
Keep fans engaged across multiple support channels.
Information technology
Resolve tickets, reset passwords, and support users 24/7.
Engineered for reliability, built for scale
Our platform orchestrates the full AI agent lifecycle, so you can get to value faster, with more confidence.
The AI Agent lifecycle
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At Parloa, we believe we can close the company-customer relationship gap by transforming every interaction into a seamless, personalized, preemptive experience, that deepens over time.
What success looks like
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How BarmeniaGothaer’s “Mina” AI agent adds more empathy and precision to call routing
Workload reduction at the switch board00%
NPS increase000%
Customers reported a stronger customer relationship with Barmenia00%
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Real-time translation accuracy00%
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Less phone time for staff00%
Committed to security, privacy and compliance
ISO 27001:2022
ISO 17442:2020
SOC 2 Type 1
SOC 2 Type 2
PCI DSS
HIPAA
DORA
Build customer relationships that stand the test of time
See how our platform helps you turn reactive customer support into proactive, long-term relationships.
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