Resolved -
This incident has been resolved.
Jan 10, 00:30 UTC
Update -
We have confirmed this issue is related to an upstream provider and we are continuing to monitor the situation.
During this time, usage data may also appear higher for some time ranges in the Prisma Console.
Jan 9, 16:18 UTC
Monitoring -
The issue has been resolved and we're actively monitoring the situation.
Jan 9, 13:48 UTC
Investigating -
Description: We've identified an issue where a small set of free tier users are depleting their usage quota faster than expected.
We're currently investigating the issue and potential workarounds.
Affected users: Small set of free tier users
Root cause: Currently unknown
Workarounds: None identified
Jan 9, 13:43 UTC