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Touchpoints™: Patient Intake & Experience Management

Automate Your Front Office Operations.

Turnover is an enduring and disruptive challenge in rehab therapy. Touchpoints™ helps practices create a more consistent, efficient, and modern front office experience for both patients and staff.

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Raintree Touchpoints For Patient Intake And Kiosk

Based on real client experience. Results may vary.

“We operate as 5 therapists to 1 admin. Touchpoints™ gives the ability to take that to 6 or 7 to 1, which is a massive scalability tool for the business."

Dr Tony Mikla | Kime Performance Physical Therapy

Dr. Tony Mikla
CEO | KIME Performance Physical Therapy

Kime Performance Physical Therapy And Raintree Touchpoints

Fast-track Patient Intake

Touchpoints ™ removes repetitive, manual front desk tasks.

Spending 10+ minutes every time you schedule a new patient? Bring your front desk experience up to speed with online booking, self-scheduling, registration, and check-in.

  • Self-registration for New Patients
  • Early Mobile Check-in
  • Up-front Payment Collection
  • Patient Intake Kiosk
  • Mobile-Responsive Standard Forms
  • Native-Built for a Better Experience
Touchpoints For Physical Therapy Patient Self-Registration

Join the industry-leading practices that partner with Raintree EMR.

Raintree Client: Upstream Rehabilitation Logo
Raintree Client: Easterseals Logo
Raintree Client: First Settlement Physical Therapy Logo
Raintree Client: H2 Health And Lucas Therapies Pt And Ot Logo
Raintree Client: Metro Ehs Pediatric Therapy Logo
Raintree Client: Olympic Sports &Amp; Spine Logo
Raintree Client: Bay State Physical Therapy Logo
Raintree Client: T.e.a.m.4Kids Pediatric Therapy Logo
Raintree Client: Physical Rehabilitation Network (Prn) Logo
It's taken a 10 to 15 minute phone call down to 2 minutes, so we don't have to spend extra time talking to a patient.
KIME Performance Physical Therapy
We basically tell everyone: If you’re in PT or OT, you can’t afford to not use Raintree.
Bardavon Health Innovations
The scheduling system is flexible, the intake process is smooth, and the reporting functionality provides great insights into both patient care and clinic performance.
Verified G2 Review
Like many aspects of Raintree, everything is built into a straightforward, elegant solution, and things just work.
Verified G2 Review
Touchpoints For Patient Self Scheduling

Empower Your Patients with Self-Scheduling

Increase appointment volume and revenue with online booking.

While 9 in 10 patients say digital scheduling is a must-have, less than 20% of practices offer it. Improve the patient experience and reduce staff burden by giving patients the convenience of 24/7 self-scheduling.

Collect everything you need in one place, including demographic, insurance, medical history, referral information, and consent forms.

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Self Check-in Kiosk

Empower patients while reducing administrative burden.

Implementing patient check-in kiosks in healthcare settings has been shown to alleviate distractions and improve staff efficiency by up to 15%. That’s why we built Touchpoints™ to help busy practices:

  • Minimize Patient Wait Times
  • Securely Automate Payment Collection
  • Complete All Outstanding Tasks
  • Welcome Patients with Dual-Language Capability
  • Reduce Staff Administrative Overload
Physical Therapy Patient Check In Complete

Rehab Therapy Insights

Articles   |    Events    |     News

Subscribe to the newsletter for expert perspectives and top insights for leading a high-growth PT, OT, SLP, or multi-specialty practice.

Patient Sits On A Yoga Mat With Computer In The Background, Working On Remote Therapeutic Monitoring Program; Illustrating The Topic Of New 2026 Rtm Codes For Msk.

2026 RTM Codes Explained: What PT Practices Need to Know

New 2026 RTM codes make billing more flexible for PT practices. Understand the updates, thresholds, and workflow implications.
Read
A Physical Therapist Works With A Patient Who Sits On A Balance Ball With Her Arms Extended, And A Neural Grid In The Background Illustrating The Topic Of Ai In Physical Therapy.

What Is—and Isn’t—AI in Physical Therapy?

Understand the role of AI in physical therapy, how artificial intelligence differs from automation, and how AI-powered PT is defining the future of care.
Read
A Physical Therapist Holding A Tablet Makes Eye Contact With A Pt Patient Who Touches His Shoulder; Behind Them Is A Sound Wave, Illustrating The Benefits Of Ambient Ai In The Rehabilitation Therapy Setting.

Biggest Benefits of Ambient AI Scribe Tools in Rehab Therapy

Dig into the many benefits of ambient AI in rehab therapy, from reducing clinician burnout to improving documentation.
Read
A Physical Therapy Patient Sits Cross-Legged On The Floor While Watching A Home Exercise Program Mobile App Video, Illustrating The Topic Of Hep Compliance Strategies.

Prioritizing Patient Adherence: 4 Tactics for Improving HEP Compliance

Home exercise program adherence can define recovery in physical and occupational therapy. Use these tactics to boost HEP compliance.
Read
A Physical Therapist Works With A Happy Patient, Who Is Holding Her Arm Up At A Right Angle. Illustrating The Topic: &Quot;How To Increase Patient Referrals To Your Physical Therapy Practice.&Quot;

How to Increase Patient Referrals to Your Physical Therapy Practice

Discover proven strategies to increase patient referrals to your physical therapy practice. Maximize your PT marketing success in 5 important steps.
Read
A Physical Therapist Smiles At A Patient, Who Is Laying On A Yoga Mat With One Leg Elevated In The Air. Illustrating The Topic: &Quot;How To Improve Patient Satisfaction In Physical Therapy Practices Using Business Intelligence Tools And Patient Data&Quot;

3 Ways to Improve Patient Satisfaction (Using Your Data!)

One Chief Clinical Officer shares his data-driven secrets to success. Use these 3 tips to improve patient satisfaction at your outpatient practice!
Read
A Blonde Physical Therapy Patient Wearing A Sports Bra And High-Waisted Leggings Squats With A Barbell On Her Shoulders, Looking Straight Ahead. Illustrating The Topic: &Quot;Patient Journey Map Ways To Ace The Pt Patient Experience&Quot;

3 Steps to a Great PT Patient Experience: Practice Owner Perspective

Physical therapy practice owner, Matt Huey, shares a winning philosophy for enhancing the PT patient experience. Map out a better patient journey!
Read
A Social Media Strategist Holds A Tablet While Sitting At A Desk In A Physical Therapy Clinic. Illustrating The Topic: &Quot;Social Media Calendar Planning For Rehab Therapy Practices&Quot;

Social Media Calendar Planning Guide for Rehabilitation Therapy (+ Free Template)

Stay organized with social media calendar planning for PT, OT, SLP, and multi-specialty practices. Create your own (or start with our free template)!
Read
Two People Face A White Board, Which Is Full Of Physical Therapy Marketing Ideas. Illustrating The Topic: &Quot;Direct Access Physical Therapy Marketing Strategies.&Quot;

8 Marketing Strategies for Direct Access Physical Therapy

These direct access physical therapy marketing strategies will help you attract new patients and increase self-referrals to your PT practice.
Read
Three People Pose For A Picture, Looking At The Camera. The Group Includes Two Younger Adults, Perhaps Caregivers Or Physical Therapists, And One Older Patient Who Holds A Tablet Device. Illustrating The Topic: &Quot;Generational Trends In Patient Engagement For Rehabilitation Therapy Practices.&Quot;

Generational Trends in Patient Engagement: Preferences, Expectations, and Tips for Providers

Refer to these generational trends in patient engagement to fine-tune your practice's goals, tools, and communication strategies.
Read

You don't have to grow it alone.

Let’s connect. We’d love to share what’s working for the nation’s most ambitious, growth-oriented therapy practices.

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Raintree G2 Awards - Winter 2026