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One Toolkit Powering Modern MSPs
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The Smarter Way to Manage

Customer Success
QBR Prep & VCIO
Security & Compliance
Quote-to-Cash
Backup Monitoring
Business Intelligence

Because you do a lot. And you deserve a platform that does it all.
Modernize operations. Lead with insight. Prove your impact.

Because you do a lot.
And you deserve a platform that does it all.
Modernize operations.
Lead with insight.
Prove your impact.

Book A Demo
Trusted by 12,000 MSPs Globally
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Meet the ScalePad Suite

We’re Rethinking What MSP Tools Should Be

From customer success to quoting, compliance management, backups, and vCIO services, ScalePad’s tools drive outcomes your clients can see and your team can feel. Because invisible work doesn’t build trust — visible impact does.
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Customer success
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Security & Compliance
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Quote-to-Cash
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Backup Monitoring
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Business Intelligence
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Power Customer Success at Scale

Spark strategic conversations with roadmaps, budgets, and reports — all built from real-time asset insights. The only Customer Success platform built for MSPs.
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Simplify Compliance for You and Your Clients

Deliver compliance at scale, from risk assessments to audit readiness, across 60+ frameworks, all in one platform.
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Get Your Whole Team Quoting

Automate quote creation, reduce errors, and speed up approvals, all with a quoting tool purpose-built for MSP teams driven to win more deals.
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Get Backup Monitoring Done in Minutes

Automate backup monitoring across all clients and platforms. With ‘no result’ alerting and zero busywork, nothing slips through the cracks.
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Turn Ticket Data into Profit-Driving Insight

Get predictive analytics that make sense of your ConnectWise PSA data, helping you fix issues faster, improve margins, and plan ahead with confidence.
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“ScalePad brings clarity, speed, and professionalism to how we serve clients — from smarter reviews to faster approvals, their tools and team have become essential to how we grow.”
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Darren Crane
President, DLC Technology

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    “ScalePad brings clarity, speed, and professionalism to how we serve clients — from smarter reviews to faster approvals, their tools and team have become essential to how we grow.”
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    Darren Crane
    President, DLC Technology

    Read Case Study
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    “Lifecycle Manager gives us high-level reporting and peace of mind — it’s the foundation for how we plan, budget, and deliver results that matter to our clients.”
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    Brian Weiss
    CEO, Chief AI Officer & Strategic Advisor, ITECH Solutions

    Read Case Study
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    “Quoter has become the backbone of our quoting process — it saves time, looks sharp, and helps us respond faster without sacrificing accuracy or professionalism.”
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    Kendra Schaber
    Client Services Manager, Alt-Tech

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Helping MSPs Power the World

12k
MSPs Served Annually
90M+
Assets Managed
3.01M
Backups Actively Monitored
153k
Hours Saved by Automating QBR Prep

Ideas, Insights, and What’s Next

Customer Success Planning for MSPs - Getting Started Guide
GETTING STARTED GUIDE

Customer Success Starts With a Plan

This guide walks you through segmenting clients, aligning technology to business goals, and showing impact. Includes ready-to-use templates that make it easy to get started.
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MSP Confidential
MSP CONFIDENTIAL

Listen to the MSP Confidential Podcast

Join a weekly rendezvous with Luis Giraldo as he hosts experts and industry insiders. Get tips and ‘confidential’ insights you can apply to your MSP business.
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Connect at an MSP Event
EVENTS

Let’s Connect at an MSP Event

Whether it’s one of ScalePad’s signature events, a workshop, or an industry event on the road — we can’t wait to see you there.
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Go from break-fix to breakthroughs.

Don’t be another line item. Be a growth driver, with Lifecycle Manager.
Learn how — and grab your MVP Swag Pack.
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2026 MSP Trends Report

See how top-performing MSPs grow revenue, drive customer success, and scale operations — backed by data from 1,100+ peers.
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