The Network Access Fee is a one-time payment that grants you access to our new fiber-fed gigabit network and locks in our lowest monthly rate for 5 years. Here’s why it exists and how it works:

Why we have it: Building California’s first rural gigabit network required millions in infrastructure investment – fiber to our towers, advanced G2 equipment ($1,000 per installation), and years of planning. The Network Access Fee allows us to continue expanding this revolutionary service to more rural
customers.

How it works: You choose your payment structure:

• Pay the Network Access Fee ($599 for Freedom GIG, $499 for Freedom 400) and lock in $99.95/
  month for 5 years
• Pay $0 upfront and choose our Flex option ($149.95/month for Freedom GIG, $129.95/month for
  Freedom 400)

What’s included: Both options include FREE professional installation. Equipment remains Softcom property – we maintain it, upgrade it, and replace it if anything goes wrong at no additional cost to you.

How it compares: Starlink charges $599 for equipment you purchase and own (but becomes worthless if
you cancel or move outside coverage). Our Network Access Fee grants you access to 5X faster speeds with
equipment we maintain forever, plus a 5-year price guarantee.”

Freedom GIG outperforms every competitor available in rural Central Valley. Here’s how we stack up:

*Highly variable by location and network congestion

Additional advantages of Freedom GIG:

• 5-Year Price Lock – Your $99.95/month rate is guaranteed for 5 years with Commitment plan
• Built for Rural – Our network was designed specifically for rural areas, not repurposed cell towers
• Complete Privacy – We NEVER sell your data (competitors do)
• Local Support – Real people in our Galt, CA office, not a 1-800 number
• Weather Resistant – Tower-based service isn’t affected by weather like Starlink satellite

Bottom line: Freedom GIG delivers speeds that simply aren’t available from any other provider in rural
Central Valley.”

Yes! Existing Freedom 400 customers can upgrade to Freedom GIG. Here’s how it works:

• Contact us at (800) 982-7675 or visit our office in Galt
• We’ll verify Freedom GIG availability at your address (requires line-of-sight to a fiber-fed tower)
• If available, we’ll schedule installation of the new G2 equipment
• Choose your pricing: $599 Network Access Fee + $99.95/month (locked for 5 years), or $0 +
  $149.95/month

The upgrade includes new equipment installation at no additional installation cost. Your speeds will
increase from 400 Mbps download / 50 Mbps upload to 1000 Mbps download / 200 Mbps upload – a 2.5X
increase in download speed and 4X increase in upload speed.

No contracts, ever. Both Freedom GIG and Freedom 400 are available with:

• No long-term contracts – Cancel anytime
• No early termination fees – Leave whenever you want
• 30-Day Money Back Guarantee – If you’re not satisfied in the first 30 days, we’ll refund you

The Network Access Fee is a one-time payment for network access and a 5-year price lock – not a contract
commitment. You can cancel service anytime without penalty. If you prefer no upfront cost, choose our
Flex option ($149.95/month for Freedom GIG or $129.95/month for Freedom 400). We believe in earning your business every month, not locking you into contracts.

Remote workers tell us they switched to Softcom specifically because our upload speeds mean flawless Zoom calls, instant cloud backups, smooth screen sharing, and no more ‘connection unstable’ messages. With Freedom GIG, you also get 5X faster downloads than Starlink. No other provider in Galt, Lodi, Acampo, or surrounding areas can match our speeds.

We’ve invested millions in purpose-built infrastructure specifically for rural gigabit internet. Our network
features:

• Fiber-fed towers: Our towers connect directly to fiber optic backbone, not cellular networks
• G2 Tarana equipment: The latest fixed wireless technology capable of true gigabit speeds
• 20+ dense tower network: More towers = stronger signal and more reliable service
• Dedicated bandwidth: Unlike T-Mobile or Verizon, your connection isn’t shared with cell phone
  users

This infrastructure investment is why we can offer 1000 Mbps downloads and 200 Mbps uploads when no
one else in rural Central Valley can come close.”

Faster? Absolutely – by a huge margin. Here’s the comparison:

Softcom Freedom GIG:

• 1000 Mbps download / 200 Mbps upload
• $99.95/month (with Network Access Fee, price locked for 5 years) or $149.95/month (Flex)
• Equipment owned and maintained by Softcom – we upgrade it, you don’t pay
• No weather outages
• We NEVER sell your data

Starlink:

• 100-200 Mbps download / 10-25 Mbps upload
• $120/month
• $599 equipment purchase (you own it, stuck with it if you cancel)
• Weather-dependent (rain, snow, clouds affect service)
• They collect and monetize your data

Freedom GIG delivers 5X faster downloads and 10X faster uploads than Starlink. When you factor in our
5-year price lock and the fact that we maintain all equipment, the value is unmatched. Plus, we’re local –
when you call for support, you reach real people in our Galt office who understand rural internet
challenges.

Freedom GIG (1000 Mbps download / 200 Mbps upload) is now available in:

• Galt, CA (95632) – Downtown and rural areas
• Acampo, CA (95220) – Farms and homes
• Lodi, CA (95240, 95242) – City and outskirts
• Surrounding areas – Lockeford, Clements, Thornton, Wilton, Herald, Elk Grove rural, Lake
  Camanche, Stockton rural, and Walnut Grove

Coverage depends on line-of-sight to our fiber-fed towers. Enter your address on our homepage to instantly
check if Freedom GIG is available at your location. If gigabit isn’t available at your address, Freedom 400
(400 Mbps / 50 Mbps up) may be available as an excellent alternative.

Three reasons: infrastructure investment, technology, and focus.

Infrastructure: We’ve invested millions running fiber to our tower sites and building a dense network of 20+ towers across 1,000 square miles. This fiber backbone is what enables true gigabit speeds.

Technology: We use G2 Tarana equipment – the most advanced fixed wireless technology available – capable of delivering 1000 Mbps downloads and 200 Mbps uploads. Competitors using older equipment or
repurposed cell towers simply can’t match these speeds.

Focus: Unlike Starlink (satellite), T-Mobile, or Verizon (cellular), we built our network specifically for
rural home internet. We’re not an afterthought or side business – fast rural internet is ALL we do, and we’ve
been doing it since 1994.”

Many customers switch from Frontier to Softcom. We’ll help you understand your options and often the money you save monthly with our better service quickly offsets any early termination fees. Plus, our first month free helps ease the transition.