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Your Partner in Benefits Administration

Partner with Southwest Service Administrators, Inc. for secure, compliant benefits administration, ensuring your workforce thrives with expert support.

Empowering Your Workforce with Seamless Benefits

At Southwest Service Administrators, Inc., we empower your workforce with seamless benefits by providing comprehensive, user-friendly administration that enhances employee satisfaction and productivity.

Fortifying Your Digital Future

Southwest Service Administrators, Inc. offers robust cybersecurity measures to safeguard your critical data, providing peace of mind in an increasingly digital world.

Southwest Service Administrators, Inc

Working Hard to Serve our Clients

Service is our Middle Name

Our mission is to do all things with a heart of service and provide support to clients and teams at all levels.

Experienced Third Party Administration

Your Experts in Taft-Hartley Fund Administration

Taft-Hartley Administration is our specialty. We know that navigating benefits can be overwhelming - but it doesn't have to be.

20+

States Served (incl. MX)

100+

Years Combined Experience

100k+

Members

1.2m+

Claims Processed Per Year

About Us

Our Story

See how we have grown and adapted to our client's needs!

1995

Southwest Service Administrators, Inc Established

Starting with just one fund SSA was established to provide unique and specialized services to labor-management, Taft-Hartley Trust Funds!

2010s

Online SSA Portal

We continued to grow, enhancing our Technology/Security and service offerings to better meet the needs of its clients. This included launching our 24/7 online portal!

2012

New Mexico Growth

In 2012 we expanded our office in New Mexico to accomodate our growth. We make strategic decisions to care for our clients.

2017

Jensen Administrative Services (JAS) Acquired

We were happy to combine forces with Jensen Administrative Services and do our best to continue serving the clients needs.

2019

Texas Office Opened

To accommodate our new clients in Texas we opened a new office location in Richardson, Texas.

2025

Celebrating 30 Years

For 30 years, we've grown alongside our partners and customers, making a lasting impact. We're proud of our history and ready for what's next.

Our Services

Discover our expertise!

This is just a glimpse of what we can do. For more information, please to reach out to us!

Trust Fund Administration

Our services include Apprenticeship Monitoring, Bill Payment, Customized Reporting, Government Filings, Trust Financial Advisory, and more!

Technology and CyberSecurity

We are committed to protecting your data with cutting-edge technology and robust cybersecurity solutions.

Retirement Plan Administration

Manage your retirement plans with confidence through our expert Pension and Annuity plan administration services

Contribution Accounting

Ensure accuracy and efficiency in your financial reporting with our expert contribution accounting services and by using Electronic Submissions (Electronic ER Reports).

Health and Welfare Plan Claims Administration

Optimize your employee benefits with our reliable health and welfare plan claims administration services

Member Services

We're here to help, whether you prefer to connect by phone, walk-in, or through our online portal. Choose the method that works best for you, and our team will take care of the rest.

Our Key Features

Spotlight moments

Every client is unique, and we are happy to provide personalized services

Exceeding Industry Standards

Our claims processing team consistently exceeds industry standards when it comes to accuracy and auditing.

Multi-Channel Customer Service

We deliver seamless service across phone, secure messages, and in person. All services provided in the United States of America.

Union Benefits

We are happy to announce that we are a Union Company! Covered by collective bargaining with UFCW Local 99 of Arizona.

Custom Solutions

Our development team specializes in creating efficient, secure, customized solutions to meet your unique needs.

Cyber-Security

We prioritize cybersecurity and are dedicated to safeguarding your data!

1,200,000
Health Claims

We efficiently process a large volume of claims annually!

HIPAA Compliant

We are HIPAA certified, ensuring privacy and security for your health information.

SSA Portal HIPAA Hi-Trust

Our SSA Portal is HIPAA HiTrust Certified.

FAQs

Frequently Asked Questions

Please review some of the Frequently Asked Questions to learn more about us

We offer comprehensive third-party administration services for employee benefit plans, including health and welfare, pension, and annuity plans. Our solutions are designed to streamline plan management and enhance the value of your benefits.

Our personalized approach, combined with cutting-edge technology and a deep understanding of regulatory requirements, sets us apart. We focus on delivering tailored solutions that align with the unique goals of each client, ensuring maximum benefit and compliance.

Yes, we can provide references upon request. Our successful partnerships with various clients demonstrate our commitment to excellence and the positive impact of our services on their benefit plans

Testimonial

Hear what others have to say

Great service speaks for itself

Provider

"Beyond Amazing! They totally made my day. We recently underwent a change in ownership and all of our TIN #s changed. The Customer Service Representative took the time to help us get our office staff re-registered so that we can get into the portal again. They are just AWESOME!"

Member

"I received excellent customer service from SSA on a call I made to the benefits office. They were super polite, super knowledgeable, and super professional! The perfect trifecta!"