|
Delivery Method |
Time |
Cost |
|
Express Delivery |
Same Day Delivery is only available in Riyadh; if orders are placed before 12 PM, they will be shipped on the same day and will be delivered before 9 PM. Any orders placed after cut off will be prioritized the next day.
*There is no delivery on Friday in Riyadh, all orders will be prioritized the next day.
|
Free for orders above 1,999 SAR.
30 SAR fee will apply for orders that are under this amount |
|
Standard Delivery |
4 to 7 working days across all cities within the UAE |
Free for any order value |
|
Click and Collect |
Click and Collect option is only available in Panorama Mall. Orders are ready for pick up within 2 hours after the order is placed*
*Exclusions apply on Fridays as store opening hours vary |
Free for any order value |
Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.
If the delivery address is not confirmed, we will still attempt to deliver the order to the address added when the order was placed. Our in-house driver will call you while he on the way to you.
If you would like to return an item bought from our online website, simply reach out to our Customer Care team. Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item.
Once your item is received and inspected, you will receive a credit note via email which you can use in any of our boutiques.
Refunds for online orders are processed as a credit note which can be used in any of our boutiques across the UAE.
