Zengo Pro’s White Glove Support gives you peace of mind for every stage of your crypto journey – from setup to legacy planning. Our team of real experts is available 24/7 to guide you through transfers, recoveries, and advanced Pro features with personalized care.
Get instant, human help from Zengo’s award-winning security team anytime, anywhere via the chat built-into your Zengo Wallet, or via email.
Pro members receive dedicated, priority service for complex issues and advanced features.
Trusted by over 2 million users – zero hacks, zero downtime, zero seed phrases. Zengo support is the gold standard.
You can reach Zengo’s 24/7 live chat support directly in the app or at https://help.zengo.com/en/. Our team of real humans responds in minutes – no bots, no tickets, no waiting.
For your security, Zengo provides in-app and email support only. This ensures your information stays protected from phishing or impersonation scams.
Our average live chat response time for Zengo Pro is under 2 minutes. Zengo Pro members receive White Glove priority support with faster routing and personalized assistance.
Send an email to [email protected] or log into your Zengo Wallet via the desktop at web.zengo.com – then click on the bottom-right Intercom module to start chatting.
Yes. Zengo offers global, 24/7 human support across all time zones, helping users in over 180 countries stay secure and in control of their crypto.
Zengo support is available 24/7 from within the app! Or contact us at [email protected]
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