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Experts in ransomware threat incident breach cyber crisis
response
Dubai’s 24/7 experts in ransomware and breach recovery. Trusted by insurers. Ready when you need us.
Leaders in incident response
Choosing Zensec Ransomware Recovery
During a ransomware attack, three essential factors are critical for an effective, meaningful recovery:
24/7 incident support
Cyber attacks don’t follow business hours, and neither do we. Our team operates around the clock to isolate, contain and remediate threats, following national cyber security guidance for a fast, reliable and, compliant response.
Calm, coordinated recovery
A cyber crisis demands clear thinking and confident action. Our specialists guide you through every stage, from initial containment to full system restoration, ensuring all actions are informed, compliant and, under control.
Forensic Precision
We perform detailed forensic analysis to determine how the attack occurred, preserve critical evidence for potential legal use and provide clear documentation to support insurance and, compliance reporting.
Ransomware, resolved
Why organisations across Dubai trust us in a crisis
- Instant access to experts
Connect directly with incident response specialists experienced in managing complex ransomware attacks and large-scale data breaches.
- Continuous monitoring and response
Our 24/7 Security Operations Centre (SOC) provides continuous threat detection and response, safeguarding your business before, during and after an incident.
- Certified cyber defence
Zensec is ISO 27001 accredited, meeting the international standard for information security management systems. Your recovery follows globally recognised best practice and strict security controls.
Contact us
Under attack?
Our experts are here to help you take control of the situation and guide you through every step of the response process.
- Free consultation
- Immediate, tailored action
Request a callback
Working with us
Our response process
Our team are ransomware recovery specialists with a proven, streamlined approach to resolving incidents quickly and effectively.
Step 1: Triage
Our incident response team mobilises immediately - often within hours of your first call. We onboard your key contacts, establish communication channels, and collect vital details about the event. From the outset, we focus on stabilising the situation and defining the best course of action.
Step 2: Investigation
Our Digital Forensics and Incident Response (DFIR) specialists analyse the breach to uncover its source, attack path, and scope. We assess affected systems, data exposure, and potential loss of sensitive information such as PII. The result is a clear forensic picture that guides your containment and recovery strategy.
Step 3: Contain
Working onsite or remotely, our experts move quickly to halt the attack and minimise impact. We isolate compromised assets, neutralise malicious activity, and implement immediate security controls to prevent the threat from spreading or recurring.
Step 4: Remediate & Eradicate
Once the threat is contained, we focus on complete removal and recovery. This involves closing exploited vulnerabilities, repairing or rebuilding affected systems, and verifying that all malicious code and artefacts have been eliminated.
Step 5: Recover
We help your organisation return to full operational capability as quickly and safely as possible. Our team restores system access, recovers data, and ensures every environment is secure, stable, and business-ready - with minimal downtime or disruption.
Step 6: Post Incident
After recovery, we conduct a detailed analysis of the incident and our response. Together, we evaluate lessons learned, refine response plans, and strengthen your cyber resilience to reduce the likelihood and impact of future incidents.
Cyber response allies
Reinforced by recognised authorities
We operate in alignment with guidance from trusted cyber security authorities, strengthening our ability to respond, recover and protect.
Police
We align with the cybercrime prevention principles promoted by Dubai Police, supporting efforts to strengthen digital safety and protect organisations from emerging threats.
Telecommunications and Digital Government Regulatory Authority
Our practices reflect the regulatory standards and digital governance priorities set by the TDRA, ensuring compliance and resilience across UAE businesses.
Dubai Electronic Security Center
We operate in accordance with the cyber security frameworks and guidance established by DESC, reinforcing Dubai’s vision for a secure and trusted digital ecosystem.
Known threat actors
Ransomware groups behind the attacks
Below is a breakdown of the most active ransomware groups and the variants driving their attacks.
We can help
Frequently asked questions
Key information when you’re under pressure.
The cost depends on the complexity of the attack, the systems affected and the recovery work required. Many cyber insurance policies include cover for Zensec’s services and related costs.
Immediate isolation and neutralisation of the ransomware threat to prevent further spread.
Engagement and negotiation with threat actors, including secure payment handling where legally and ethically appropriate.
Data recovery and decryption using advanced forensic and restoration techniques.
Identification and remediation of the root cause or exploited vulnerability to prevent recurrence.
Comprehensive incident reporting to support regulatory, legal, and insurance requirements.
Zensec has successfully restored critical systems and data for hundreds of organisations impacted by severe cyber incidents.
Our incident response team operates 24 hours a day with boots on the ground in Dubai. We can begin remote triage immediately and deploy onsite within hours if required.
Back Up Data Securely
Maintain regular, encrypted offline backups. Air-gapped copies help you recover without paying a ransom and align with Dubai Electronic Security Centre (DESC) and UAE Cyber security Council guidance.
Use Advanced Endpoint Protection
Deploy next-generation antivirus and Endpoint Detection and Response (EDR) solutions to block ransomware using real-time behavioural analysis.
Implement a Next-Generation Firewall
Adopt a UTM firewall that combines intrusion prevention, web and email filtering, and malware protection to meet UAE Cybersecurity Council and TDRA best-practice standards.
Monitor Network Traffic
Continuously monitor for abnormal network activity to detect attacks early and enable rapid response in line with UAE Cybercrime Law and PDPL requirements.
