01
What does a full web design engagement include, and how long does it take?
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Strategy, UX, visual design, build, CMS, integrations, launch, and a first-30-days review. Twelve to sixteen weeks is typical for a ten-to-twenty-page marketing site. Larger content estates or multi-region rollouts run longer.
02
Can you work with our existing brand?
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Yes. If your brand is well-defined, we extend it to the web with typography, motion, and layout guidance. If it's fragmented, we'll surface that in discovery and offer a brand refresh as a separate track.
03
Which CMS do you build on?
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We build on the CMS that fits your team, not our stack. Contentful, Sanity, Storyblok, WordPress, and Payload are common. We optimize for editorial ease, developer flexibility, and integration surface, in that order.
04
Do you handle SEO and migration?
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Yes. We audit the current site, plan URL structure and 301s, migrate content, verify indexing, and monitor rankings through and after launch. SEO risk is one of the top reasons redesigns fail. We treat it as an engineering discipline, not an afterthought.
05
How do you handle accessibility?
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WCAG 2.2 AA is baseline, not upsell. Semantic HTML, keyboard navigation, focus states, color contrast, screen-reader flows, all verified with axe and manual audits before launch.
06
Can you personalize the site by segment?
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Yes, and it's often the highest-leverage change we ship. Hero, CTAs, proof, and pricing tables can vary by industry, company size, or acquisition source, driven by first-party signals and configurable in the CMS without a developer.
07
How do you measure success?
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KPIs are set in discovery against pipeline and content goals, not vanity metrics. Analytics and dashboards ship on launch day. Every quarter we review what moved, what didn't, and what to ship next.
08
Do you offer ongoing retainer work after launch?
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Yes. Most clients continue with a retainer for template additions, campaign pages, experimentation, and performance work. The site keeps compounding because someone owns it.
09
What do you need from us to start?
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A decision-maker, access to analytics, CRM, and current CMS, three to five customer or prospect interviews, and any brand assets that exist. We'll handle the rest of the ramp.