WebGee Documentation
Guides for every WebGee product — cPanel hosting, WordPress, reseller, cloud servers, email and domains. Start from the product you bought.
Almost every question here has a different answer depending on which product you are on, because each one has its own control panel. Start with your product.
Not sure which you have? Sign in to my.webgee.com and open Services — the product name on your active service is the one to look for below.
Start here
Getting Started
Your first sign-in, where to find your details, and getting a site online.
A tour of cPanel
Every section of cPanel explained, in the order you will actually need it.
Account & Billing
Invoices, payments, support PINs, renewals and cancellation.
Web hosting
Cloud Hosting, Premium Cloud Hosting, WordPress Hosting, Premium WordPress Hosting and Joomla Hosting all run on cPanel. Reseller plans add WHM on top.
cPanel & Hosting
Files, domains, PHP, cron jobs, SSH and everything else in cPanel.
WordPress
Installing, migrating and tuning WordPress on cPanel — including LiteSpeed Cache and Redis object caching.
Reseller Hosting
WHM, packages, branding, WHMCS and running hosting as a business.
WordPress Cloud
The containerised WordPress platform at cp.webgee.cloud. A different panel
from cPanel — check which one you were given.
Servers and cloud
Cloud VPS, Optimized VPS, Turbo Cloud Servers (VDS),
Dedicated Servers and GPU Servers are all managed from the Cloud
Console at console.webgee.cloud, with billing in the client area.
Which section you need depends on where your mail is hosted, not on your domain.
Email on your hosting
Mailboxes created in cPanel: client setup, spam filtering, SPF and DKIM, forwarders and migration.
Premium Email
Standalone email on your domain with no hosting account — managed from Services → Premium Email in the client area.
Mail Delivery Center
What happened to a message after it left the server. Start here when someone says your email never arrived.
Domains
By topic
These apply across products — the steps note where a panel differs.
Databases
MySQL and MariaDB, phpMyAdmin, users and remote connections.
Development
PHP versions and extensions, Composer, Laravel, Node.js, Python and Git.
Performance & Caching
Caching, CDNs, resource limits, and diagnosing a slow site with PHP X-Ray.
Security & SSL
SSL and HTTPS, mixed content, ModSecurity, malware and compromised accounts.
Backups & Restores
JetBackup snapshots, full account backups, and restoring files or databases.
Still stuck?
Open a ticket from Support in my.webgee.com. Have your support PIN ready — it is what lets us act on your account.
