What location-sharing features does HeyPolo have?

HeyPolo offers location-sharing features with varying degrees of privacy, so you can share your location in the way that feels right for each situation: Exact location sharing—choose which individual connections or groups can see your exact location; General area sharing—share an approximate area instead of an exact location when you want more privacy; Recurring sharing—set a schedule to share your location at the same time and day each week; Emergency sharing—allow selected connections temporary access to your exact location in specific situations; you'll always be notified when this happens; Alerts—receive notifications when your connections reach their destination, update their status, or call for help; Groups—create groups with your family and friends; select what and for how long you share. Private mode—stay in the group without sharing your location. All location-sharing settings can be customized per group, so different people can see different levels of location detail.

How do I create groups on HeyPolo?

To create a group on HeyPolo, follow these steps: Open the app and tap on the group icon at the top of the home screen. Select Create Group Then name your group, and choose a role in the next window. Adjust your visibility preferences for this group. Copy the code at the bottom of the screen and share it with family or friends.

How do I add friends on HeyPolo?

To add friends to groups on HeyPolo, follow these steps: Open the app and tap the group icon at the top of the screen. Select which group to add them to and tap Add people at the bottom. Copy the code at the bottom of the screen and share it with friends.

How is HeyPolo different from other location sharing services?

HeyPolo differs from other location sharing services by prioritizing privacy, consent, and flexibility. Instead of always-on tracking, HeyPolo lets you choose whether to share general area or exact location, who sees it, and when. Sharing is always based on mutual agreement — giving you reassurance without constant monitoring or loss of autonomy. Your data is also never sold or exploited.

Is it possible to stay private while sharing your location?

Yes, you can stay private while sharing your location with apps like HeyPolo. It lets you decide what to share (general area or exact location), who to share it with, and when. Our privacy-first location sharing app also doesn't sell or exploit your location data, so you stay connected without constant tracking or loss of control.

Is HeyPolo owned by Surfshark?

While HeyPolo is indeed a product developed by the same innovative team behind Surfshark, our award-winning VPN service, it operates as a separate product with its own product development team.

How do I contact HeyPolo customer support?

To contact HeyPolo customer support, send an email to support@heypolo.com. Our support team is always happy to assist and will get back to you as soon as possible.

How do I delete my HeyPolo account?

To delete your HeyPolo account, open your HeyPolo app, tap on Settings in the bottom right corner, select Account, and Delete account. You can also contact our customer support at support@heypolo.com and they will delete your account for you.

Reach them when it matters

Family safety with location sharing, smart alerts and driving safety features

30 day money back guaranteeSeamlessly connects iPhones and Androids

4.9 ★ on App Store

4.9 ★ on Google Play

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*billed annually, VAT may apply. Renews automatically unless cancelled. HeyPolo Terms of Service and Privacy Policy apply.

Help new drivers become safer drivers

HeyPolo’s driving safety features help families understand how new drivers are doing on the road, with a Driving Safety Score, driving insights and crash detection for every trip.

Speed Monitoring. See how fast they’re driving
Phone Use While Driving. See if they are distracted during a drive
Crash Detection. HeyPolo detects serious car crashes
Driving Safety Score. See how safely they drive with a safety score based on their driving behaviour

Explore Driving Safety

How HeyPolo keeps your family safe

A woman checking her family’s live locations on HeyPolo

Real-time Location Sharing

Share real-time location with the people you choose, so family can see where you are when it matters.

Arrival Alerts

Get automatic alerts when a family member arrives home, at school or anywhere else that matters.

HeyPolo speeding alert for a driver going over the speed limit

Driving Features

See speeding and phone use, and get alerted if a serious crash is detected.

HeyPolo SOS alert calling for help from a map location

SOS

One tap sends an SOS alert to family members, so they know you need help and where to find you.

HeyPolo ringing a family member’s phone that is on silent

Call Phone

Override silent or Do Not Disturb, so important calls don’t go unanswered.

Arrived HomeLeft WorkIn Private modeLeft Grandma HouseArrived at GolfIn the HospitalLeft Ballet

Needs help nowAt SchoolLow batteryIn the Old TownLeft SkateparkOn the move (47 MPH)Arrived at The Beach

A multi-generational family standing together outdoors, looking up at the sky

At the beach

The family safety app built for real life

A teenager walking home. A partner driving back late. A parent who lives alone. A new driver on the road for the first time.

HeyPolo is for those moments — the ones every family has, every week. So nobody has to wait, worry, or call three times to check.

30 day money back guarantee

Get your family set up in minutes

1
Download HeyPolo
Available on iPhone and Android.
2
Create your family group
Add the people you want to stay connected with.
3
Invite your family for free
One subscription covers your whole family. No per-person fees.

30 day money back guarantee

A hand holding a phone showing the HeyPolo family map

The family safety app built on trust

Your family's location is never for sale. No advertisers. No insurers. No data brokers. Not now, not ever.
Safety the whole family agrees to. Every family member controls what they share, when, and with whom. Built on consent, not surveillance.
HeyPolo is built by the makers of Surfshark, the privacy company trusted by 4m+ people worldwide.

Family safety at every age and stage

Ready to get started with HeyPolo?Start free trial

Perfect for staying in touch with my older kid without overstepping

CaseyStay at home mom

Finally, an app that isn't creepy. I can share the general area I'm in and keep my parents happy

SophieCollege student

The app is so easy to use, everyone in the family, even grandma, can use it

RobSales representative

It gives me great peace of mind to know where my loved ones are without having to check in all the time

DanielleReal estate agent

So easy to use, my whole family got it set up in minutes

KarenPhotographer

Finally a location app that gives me peace of mind without the pressure of tracking

DavidEvent organizer

Love knowing my son is okay, without having to message him

JamesConstruction manager

4.9 ★ on App Store30-day money-back guarantee Get it on Google Play

4.9 ★ on Google PlayTrusted by families worldwideBuilt by the team behind Surfshark

The best family safety app depends on what your family needs. HeyPolo combines real-time location sharing, arrival alerts, SOS and teen driver speed monitoring — with privacy controls that put every family member in control of what they share. One plan covers your whole family with no per-person fees.

Reach them when it matters

Help new drivers become safer drivers

How HeyPolo keeps your family safe

Real-time Location Sharing

Arrival Alerts

Driving Features

SOS

Call Phone

The family safety app built for real life

Get your family set up in minutes

Download HeyPolo

Create your family group

Invite your family for free

The family safety app built on trust

Family safety at every age and stage

Frequently asked questions

What is the best family safety app?

Is HeyPolo free?

Does HeyPolo work on both iPhone and Android?

Does HeyPolo sell my location data?

How is HeyPolo different from Life360?

What features does HeyPolo include?