# NavVis

> Knowledge base documentation for NavVis.

## NAVVIS Knowledge Base

- [Onboarding](https://knowledge.navvis.com/docs/onboarding.md)
- [Welcome to NavVis!](https://knowledge.navvis.com/docs/welcome-to-navvis.md): Welcome to your NavVis solution! Learn setup tips, access support, and explore the NavVis Academy for a smooth onboarding experience.
- [Using the NavVis Support Portal](https://knowledge.navvis.com/docs/using-the-navvis-support-portal.md): Navigate the NavVis Support Portal for subscription management, instance control, support cases, and access to the Knowledge Base and Academy resources.
- [Open Doors While Scanning - NavVis CLX](https://knowledge.navvis.com/docs/open-doors-while-scanning-navvis-clx.md): Discover essential NavVis VLX scanning best practices for accurate data capture and reliable results. Maximize your scanning efficiency and quality.
- [NavVis VLX Scanning Best Practices](https://knowledge.navvis.com/docs/getting-started-with-your-navvis-vlx.md): NavVis VLX scanning best practices: preparation, field decisions, and environment-specific considerations for complete coverage. Linked guides cover indoor-outdoor scans, panoramas, control points, stairs, and doors opened mid-scan.
- [Start Scanning with NavVis VLX](https://knowledge.navvis.com/docs/cop-951-your-first-scan-with-navvis-vlx-1.md): NavVis VLX first scan: power on and wait 30 seconds for IMU initialization, tap New Dataset, walk steadily, and keep the quality map solid bright blue. Pause, Save, Finish saves it to the SSD; panorama modes are Manual, Auto, Continuous.
- [Scan Outdoor Areas - NavVis VLX](https://knowledge.navvis.com/docs/cop-958-best-practices-for-scanning-indoors-and-outdoors-with-navvis-vlx.md): NavVis VLX captures indoor and outdoor areas in one continuous dataset. Start in a feature-rich lobby or junction, walk the outdoor perimeter loop, then finish indoors to close the global loop. Quality Report X-Ray double lines.
- [Capture Panoramic Images - NavVis VLX](https://knowledge.navvis.com/docs/cop-959-best-practices-for-capturing-panoramas-with-navvis-vlx.md): Capture a NavVis VLX panorama every 3 m, more often at junctions, doorways, labels, and reflective glass. Clean the lenses first and stand completely still. Continuous Pano Capture Mode only when speed beats quality; keep 1 m clearance.
- [Capture Control Points - NavVis VLX](https://knowledge.navvis.com/docs/cop-957-best-practices-for-capturing-surveyed-control-points-with-navvis-vlx-1.md): NavVis VLX control points: use at least three surveyed points spread evenly across zones and levels, never all in one line. Press the Control Point Button on the head or below the screen and stand still behind the device.
- [Open Doors While Scanning - NavVis VLX](https://knowledge.navvis.com/docs/cop-960-best-practices-for-scanning-while-opening-doors-with-navvis-vlx.md): Open doors mid-scan with NavVis VLX from the latch side, back to the door, arm kept low out of the bottom sensor's view. Walk through only once the door is fully open and still; avoid collision with the door frame.
- [Scan Obstructed and Complex Objects - NavVis VLX](https://knowledge.navvis.com/docs/cop-954-best-practices-for-scanning-areas-with-large-machines-with-navvis-vlx.md): Scan large machines with NavVis VLX in two loops, a wide path then a closer one, after scanning the surrounding room for SLAM stability. Use Manual capture for labels; check each side from two angles and bright blue quality map coverage.
- [Scan Stairs and Corridors - NavVis VLX](https://knowledge.navvis.com/docs/cop-955-best-practices-for-scanning-corridor-and-stairs-with-navvis-vlx.md): NavVis VLX corridor and stair scanning: walk the center line 30-45° sideways, stay 50 cm from walls, scan each staircase up and down in one dataset. Panoramas at stair bottom, middle, top; loop closure and Quality Report checks.
- [NavVis MLX Scanning Best Practices](https://knowledge.navvis.com/docs/getting-started-with-your-navvis-mlx.md): NavVis MLX scanning best practices: indoor–outdoor transitions, panoramas, surveyed control points, stairs and corridors, facades, narrow spaces. Also large machines, opening doors mid-scan; what to do and why, not step-by-step.
- [Start Scanning with NavVis MLX](https://knowledge.navvis.com/docs/cop-982-your-first-scan-with-navvis-mlx-1.md): A first NavVis MLX scan runs from power-on and 30-second IMU initialization through New Dataset to Pause, Save and Finish. Read quality map colors, keep the SLAM status bar green, capture 270 or 360 panoramas; data lands in dataset_rec.
- [Scan Outdoor Areas - NavVis MLX](https://knowledge.navvis.com/docs/cop-966-best-practices-for-scanning-indoors-and-outdoors-with-navvis-mlx.md): NavVis MLX scans indoors and outdoors as one continuous dataset with clean loop closures. Plan transition points at doorways and building corners; check the Quality Report X-Ray view for double lines.
- [Capture Panoramic Images - NavVis MLX](https://knowledge.navvis.com/docs/cop-968-best-practices-for-capturing-panoramas-with-navvis-mlx.md): NavVis MLX panorama spacing defaults to 3 m, with extra shots at junctions, doorways, tight turns and detail-rich areas. Clean lenses, even lighting, roughly 1 m clearance. Continuous Pano Capture Mode only when speed beats quality.
- [Capture Control Points - NavVis MLX](https://knowledge.navvis.com/docs/cop-964-best-practices-for-capturing-surveyed-control-points-with-navvis-mlx-1.md): NavVis MLX control point capture needs at least three surveyed points spread evenly across zones and levels, captured throughout the scan. Press the Control Point Button below the UI and stand behind the device with a clear laser view.
- [Scan Obstructed and Complex Objects - NavVis MLX](https://knowledge.navvis.com/docs/cop-961-best-practices-for-scanning-areas-with-large-machines-with-navvis-mlx.md): Scan large machines with NavVis MLX: cover the surrounding aisle first for context, then walk two loops, wide then closer, staying at least 50 cm away. Closer surfaces are ignored; use Manual capture for readable ID plates.
- [Scan Narrow Spaces - NavVis MLX](https://knowledge.navvis.com/docs/cop-963-best-practices-for-scanning-narrow-spaces-with-navvis-mlx.md): Never insert NavVis MLX into spaces narrower than 1 m in diameter. In narrow corridors, tunnels, and shafts walk the center line slowly, hold the device horizontally in tight spots, and rescan grey quality map areas until bright blue.
- [Scan Facades - NavVis MLX](https://knowledge.navvis.com/docs/cop-967-best-practices-for-scanning-facades-with-navvis-mlx.md): Facade scanning with NavVis MLX handles glass, long plain walls and recessed entrances. Walk the perimeter at a slight angle, add offset return passes, slow down at recesses, bays and canopies, then overlap your start point.
- [Scan Stairs and Corridors - NavVis MLX](https://knowledge.navvis.com/docs/cop-962-best-practices-for-scanning-corridor-and-stairs-with-navvis-mlx.md): Hold the NavVis MLX sideways and rotate 360° in feature-rich start areas and on stair landings, staying 50 cm from walls. Scan stairs up and down with the device in the harness; turn toward features if the SLAM indicator turns yellow.
- [Open Doors While Scanning - NavVis MLX](https://knowledge.navvis.com/docs/cop-969-best-practices-for-scanning-while-opening-doors-with-navvis-mlx.md): Doors that cannot be propped open beforehand can be opened mid-scan with NavVis MLX without breaking SLAM. Stand latch-side with your back to the door, keep the sensors on the frame and walls, and open slowly with your arm low.
- [Early License Activation Guide](https://knowledge.navvis.com/docs/early-license-activation-guide.md): Hardware delivered before its license activation date? Log in to the NavVis Portal, open Pending Hardware Orders, open the order ID and click Pre-Activate. Only the primary business and technical contact may pre-activate.
- [Accessing the NavVis Academy](https://knowledge.navvis.com/docs/accessing-the-navvis-academy.md): Register in the NavVis Portal, then open Academy under Learn and sign in with SSO. Courses sit under the NavVis Customers group; admins assign them. Complete NavVis VLX or NavVis MLX training first, then the IVION courses.
- [NavVis IVION Smartguide](https://knowledge.navvis.com/docs/navvis-ivion-smartguide.md)
- [Scanning Preparation Checklist](https://knowledge.navvis.com/docs/scanning-preparation-checklist.md): Before a scan, check NavVis VLX or NavVis MLX batteries, formatted memory with free space, clean cameras and scanners, and current device software. Also covers belt and harness fit, site access, keys, lighting, and door stoppers.
- [What logins do I need at NavVis](https://knowledge.navvis.com/docs/what-logins-do-i-need-at-navvisdoc.md): Two separate NavVis logins are needed: the Support Portal, which you register for first, and your IVION Instance, usable once activated in the Support Portal. Only your Instance Administrator can create IVION accounts, not NavVis Support.
- [Quick Reference Guide: Setting Up a Site](https://knowledge.navvis.com/docs/setting-up-a-site-quick-reference-guide.md): Learn the essential steps for site creation and data processing in IVION. From uploading data to managing datasets, streamline your project effectively.
- [Achieving Accurate Results](https://knowledge.navvis.com/docs/achieving-accurate-results-1.md)
- [Scanning Tips](https://knowledge.navvis.com/docs/scanning-tips-1.md): The following describes some tips for achieving an accurate scan.
- [Impact of Moving Objects](https://knowledge.navvis.com/docs/impact-of-moving-objects-1.md): Moving objects can cause motion blur and obscure fixed details in panoramas. With IVION, unwanted images can be hidden for clearer, more accurate scans.
- [Loop Closures](https://knowledge.navvis.com/docs/loop-closures-1.md): A loop closure is when you visit the same location twice in a dataset. Loop closures are an important part of scanning that help ensure the accuracy of the created dataset. Your earlier original path is shown as a solid line on the user interface. Cross this line to create a loop closure.
- [Control Points](https://knowledge.navvis.com/docs/control-points-3.md)
- [Introduction to Control Points](https://knowledge.navvis.com/docs/an-introduction-to-control-points.md): Learn about control points, their role in enhancing data accuracy, reducing drift errors, and ensuring precise alignment in scanning projects.
- [Control Point Placement](https://knowledge.navvis.com/docs/placing-control-points.md): Learn optimal control points placement for accurate scanning: distance, quantity, and strategic locations for effective point cloud data collection.
- [Control Point Stickers](https://knowledge.navvis.com/docs/using-control-point-stickers-1.md): Learn how to create robust control point stickers for mapping projects, ensuring unique IDs and clear markings for accurate data alignment.
- [Control Point File Requirements and Formats for IVION Processing](https://knowledge.navvis.com/docs/clone-control-point-file-requirements-and-formats.md): Learn about Control Point Files for NavVis IVION Processing, including format requirements, coordinate systems, and data handling tips.
- [Surveyed Control Point Requirements for NavVis Devices](https://knowledge.navvis.com/docs/surveyed-control-point-requirements-for-navvis-devices.md): Spread surveyed control points across the whole scanning area for NavVis devices - never in one straight line, offset at least one to the side. Place at corridor ends, floor changes, stair landings; keep them high-contrast and matte.
- [Control Point Types: Surveyed and Alignment Markers](https://knowledge.navvis.com/docs/control-point-types-surveyed-and-alignment-markers-1.md)
- [Common Causes of Poor SLAM Results and How to Solve them](https://knowledge.navvis.com/docs/challenges-in-mobile-scanning.md): Learn how to tackle SLAM challenges with mobile laser scanners, including dense vegetation, moving objects, and lack of geometric features for accurate results.
- [Device Comparison Matrix](https://knowledge.navvis.com/docs/device-comparison-matrix.md): Learn the differences between different NavVis devices.
- [NavVis CLX](https://knowledge.navvis.com/docs/navvis-clx.md)
- [Introduction](https://knowledge.navvis.com/docs/introduction-11.md): Discover NavVis CLX, an agile handheld laser scanner for fast, reliable reality capture, everyday documentation, and LOD200 Scan-to-CAD/BIM workflows.
- [NavVis CLX Introduction](https://knowledge.navvis.com/docs/navvis-clx-introduction.md): Overview of NavVis CLX, including its handheld dual-LiDAR design, core features, typical use cases, accuracy, workflows, and fit within the LX-Series.
- [User Guide Information](https://knowledge.navvis.com/docs/user-guide-information.md): Explains what the NavVis CLX User Guide covers, including setup, operation, maintenance, troubleshooting, safety guidance, support, and training resources.
- [Safety Information](https://knowledge.navvis.com/docs/safety-information-1.md): Covers NavVis CLX safety requirements, intended use, laser and battery safety, operating hazards, handling precautions, and safe professional operation.
- [Locating Parts of NavVis CLX](https://knowledge.navvis.com/docs/locating-parts-of-navvis-clx.md): Identifies the main parts of NavVis CLX and where key sensors, controls, ports, cameras, laser scanners, handles, and other device components are located.
- [The User Interface](https://knowledge.navvis.com/docs/the-user-interface-1.md): Explains the NavVis CLX touchscreen interface, including status indicators, Wi-Fi, settings, help, datasets, scanning controls, and device information.
- [Setting Up NavVis CLX](https://knowledge.navvis.com/docs/setting-up-navvis-clx.md)
- [Hardware Setup Instructions](https://knowledge.navvis.com/docs/clx-hardware-setup-instructions.md)
- [Contents of the Shipping Case](https://knowledge.navvis.com/docs/clx-contents-of-the-shipping-case.md): Lists the equipment supplied in the NavVis CLX shipping case, including the device, batteries, chargers, cables, accessories, and related transport items.
- [Checking and Charging NavVis CLX Li-Ion Batteries](https://knowledge.navvis.com/docs/clx-checking-and-charging-the-li-ion-batteries.md): Explains how to check, charge, handle, and safely use NavVis CLX Li-Ion batteries, including battery status, charging procedure, and safety precautions.
- [Preparing the NavVis CLX for Scanning](https://knowledge.navvis.com/docs/preparing-the-navvis-clx-for-scanning.md): Covers how to prepare NavVis CLX before scanning, including device checks, battery and storage readiness, assembly, and steps required before starting capture.
- [Setting Up the Harness System](https://knowledge.navvis.com/docs/clx-setting-up-the-harness-system.md): Explains how to assemble, adjust, fit, and use the NavVis CLX harness system so the device is supported securely and comfortably during scanning sessions.
- [Setting Up the Extension Pole](https://knowledge.navvis.com/docs/setting-up-the-extension-pole.md)
- [Software Setup Instructions](https://knowledge.navvis.com/docs/hardware-setup-instructions-1.md)
- [Updating the NavVis CLX System Software](https://knowledge.navvis.com/docs/updating-the-navvis-clx-system-software.md): Explains how to check for and install NavVis CLX system software updates, including requirements, update steps, and how to confirm the installed version.
- [How to Connect Your NavVis CLX to Wi-Fi](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-clx-to-wi-fi.md): Explains how to connect NavVis CLX to a Wi-Fi network, select a network, enter credentials, verify connection status, and manage wireless connectivity.
- [NavVis CLX Settings](https://knowledge.navvis.com/docs/navvis-clx-settings.md): Explains the available NavVis CLX settings and how to configure device, system, scanning, connectivity, audio, camera, and other user-adjustable options.
- [Using NavVis CLX](https://knowledge.navvis.com/docs/using-navvis-clx.md)
- [NavVis CLX On-Site Setup](https://knowledge.navvis.com/docs/navvis-clx-on-site-setup.md)
- [Scanning Site Preparation](https://knowledge.navvis.com/docs/scanning-site-preparation.md): Covers how to prepare a site for NavVis CLX scanning, including access, safety, lighting, obstacles, route planning, and conditions for complete capture.
- [Starting the NavVis CLX](https://knowledge.navvis.com/docs/starting-the-navvis-clx.md): Explains how to start NavVis CLX and begin an on-site scanning session, including startup checks, device readiness, and steps before recording a dataset.
- [Calibrating the IMU of the Device](https://knowledge.navvis.com/docs/calibrating-the-imu-of-the-device-1.md): Explains how and when to calibrate the NavVis CLX inertial measurement unit (IMU), including the calibration procedure and its role in reliable tracking.
- [Start Scanning with NavVis CLX](https://knowledge.navvis.com/docs/start-scanning-with-navvis-clx.md)
- [Creating a New Dataset](https://knowledge.navvis.com/docs/clx-creating-a-new-dataset.md): Explains how to create a new dataset on NavVis CLX, including dataset setup, naming, required selections, and preparation before beginning a new scan.
- [Scanning Screen](https://knowledge.navvis.com/docs/clx-scanning-screen.md): Explains the NavVis CLX scanning screen, including live 2D/3D coverage, device status, capture feedback, controls, warnings, and details shown during a scan.
- [Pausing the Scan](https://knowledge.navvis.com/docs/clx-pausing-the-scan.md): Explains how to pause and resume an active NavVis CLX scan, what happens to the current dataset while paused, and when pausing is appropriate during capture.
- [Capturing Panoramas](https://knowledge.navvis.com/docs/clx-capturing-panoramas.md): Explains how to capture panoramic images with NavVis CLX during a scan, including when to trigger panoramas and how they add visual context to captured data.
- [Panoramas Management](https://knowledge.navvis.com/docs/clx-panoramas-management.md): Explains how panoramas are displayed and managed on NavVis CLX, including reviewing captured images and working with panorama-related controls during scanning.
- [Control Point Capturing and Management](https://knowledge.navvis.com/docs/clx-control-point-capturing-and-management.md): Explains how to capture, identify, and manage control points with NavVis CLX to support georeferencing, alignment, validation, and downstream spatial workflows.
- [Controlling the View](https://knowledge.navvis.com/docs/clx-controlling-the-view.md): Explains how to navigate and control the NavVis CLX live scanning view, including changing perspectives, checking capture progress, and viewing coverage data.
- [Finish Scanning with NavVis CLX](https://knowledge.navvis.com/docs/finish-scanning-with-navvis-clx.md): Explains how to finish a NavVis CLX scan, complete and save the dataset, review the end-of-scan steps, and prepare captured data for later processing.
- [NavVis CLX Maintenance and Accessories](https://knowledge.navvis.com/docs/maintenance-2.md)
- [Caring for Your NavVis CLX](https://knowledge.navvis.com/docs/caring-for-your-navvis-clx.md)
- [Cleaning the Camera Lenses](https://knowledge.navvis.com/docs/clx-cleaning-the-camera-lenses-md.md): Explains how to safely clean NavVis CLX camera lenses, including suitable cleaning methods and precautions to maintain clear panoramic image capture quality.
- [Cleaning the Laser Scanner](https://knowledge.navvis.com/docs/cleaning-the-laser-scanner-1.md): Explains how to safely clean the NavVis CLX laser scanner, including suitable cleaning methods and precautions to protect the sensor and maintain data quality.
- [Cleaning the Screen](https://knowledge.navvis.com/docs/cleaning-the-screen-1.md): Explains how to safely clean the NavVis CLX touchscreen, including suitable materials, cleaning methods, and precautions to avoid damaging the display.
- [Cleaning the Housing](https://knowledge.navvis.com/docs/clean-the-housing.md): Explains how to safely clean the NavVis CLX housing, including suitable materials, cleaning methods, and precautions to remove dirt without damaging the device.
- [Cleaning the Shipping Case](https://knowledge.navvis.com/docs/cleaning-the-shipping-case-1.md): Explains how to clean and maintain the NavVis CLX shipping case, including suitable methods for removing dirt while protecting the case and stored equipment.
- [Storage](https://knowledge.navvis.com/docs/storage-2.md): Covers how to store NavVis CLX, batteries, accessories, and transport equipment correctly, including suitable conditions and precautions during non-use periods.
- [Transporting Your NavVis CLX](https://knowledge.navvis.com/docs/transporting-your-navvis-clx.md)
- [Repacking Your NavVis CLX](https://knowledge.navvis.com/docs/repacking-your-navvis-clx.md): Explains how to repack NavVis CLX and its accessories in the shipping case, including item placement and checks for safe storage and onward transportation.
- [NavVis CLX Shipping Case](https://knowledge.navvis.com/docs/navvis-clx-shipping-case.md): Describes the NavVis CLX shipping case, its purpose, and how it protects and organizes the device, batteries, chargers, and accessories during transport.
- [NavVis CLX Backpack](https://knowledge.navvis.com/docs/navvis-clx-backpack.md): Describes the NavVis CLX backpack, what equipment it carries, and how it is used to transport the device and accessories safely between scanning sites.
- [Preparing Your NavVis CLX for the Airport](https://knowledge.navvis.com/docs/preparing-your-navvis-clx-for-the-airport.md): Covers how to prepare NavVis CLX for air travel, including packing, Li-Ion battery handling, airline considerations, and steps for safe airport transportation.
- [NavVis CLX Specifications](https://knowledge.navvis.com/docs/navvis-clx-specifications.md): Lists NavVis CLX technical specifications, including dimensions, weight, sensors, accuracy, cameras, connectivity, batteries, point cloud output, and limits.
- [How to...](https://knowledge.navvis.com/docs/navvis-clx-how-to-guides.md)
- [How to Name Datasets in NavVis CLX](https://knowledge.navvis.com/docs/how-to-name-datasets-in-navvis-clx.md): Explains how to name NavVis CLX datasets using clear, consistent conventions so scans can be identified, organized, processed, and managed efficiently.
- [How to Set the Correct Orientation for NavVis CLX](https://knowledge.navvis.com/docs/how-to-set-the-correct-orientation-for-navvis-clx.md): Explains how to select the correct NavVis CLX orientation for the way the device is being used and how orientation affects the scanning configuration.
- [NavVis CLX Declarations of Conformity](https://knowledge.navvis.com/docs/navvis-clx-declarations-of-conformity.md): Covers NavVis CLX regulatory compliance, including EU, WEEE, FCC, UK, Canada, and Japan requirements, conformity statements, and compliance information.
- [NavVis MLX](https://knowledge.navvis.com/docs/mlx.md): The NavVis MLX Redefining handheld reality capture
- [NavVis MLX System Software Changelog](https://knowledge.navvis.com/docs/navvis-mlx-system-software-changelog.md): NavVis MLX System Software release notes, from version 2.23.0 up to 6.0.11, in major.minor.patch format. Covers Continuous Pano capture mode, JPEG XL raw image compression, multilingual device UI, in-app Wi-Fi, and SLAM fixes.
- [Introduction](https://knowledge.navvis.com/docs/introduction-4.md)
- [NavVis MLX Introduction](https://knowledge.navvis.com/docs/introduction-mlx.md): NavVis MLX is a compact, handheld scanning system for AEC and surveying, delivering precise data and ideal for confined spaces and frequent site scans.
- [User Guide Information](https://knowledge.navvis.com/docs/guideinformation.md): The NavVis MLX User Guide provides comprehensive setup, usage, and troubleshooting instructions to optimize device performance.
- [Safety Information](https://knowledge.navvis.com/docs/safety-information.md): Ensure safe use of NavVis MLX by following safety guidelines for operation, battery handling, and laser precautions.
- [Locating Parts of NavVis MLX](https://knowledge.navvis.com/docs/locating-parts-navvis-mlx.md): An overview of the different parts of NavVis MLX.
- [The User Interface](https://knowledge.navvis.com/docs/mlx-ui.md): The NavVis MLX User Interface (UI) is a touch screen that manages all device features and functions. From this point in the User Guide, it will be referred to as the "screen."
- [Setting Up NavVis MLX](https://knowledge.navvis.com/docs/setup-2.md)
- [Contents of the Shipping Case](https://knowledge.navvis.com/docs/contents-of-the-shipping-box.md): Transport your NavVis MLX safely with the robust Shipping Case and Backpack, designed for easy travel and protection against damage.
- [Checking and Charging the Li-Ion Batteries](https://knowledge.navvis.com/docs/checking-and-charging-the-li-ion-batteries.md): Only use Li-Ion Batteries designed for use with the device and approved by NavVis.
- [Preparing the NavVis MLX](https://knowledge.navvis.com/docs/preparing-the-navvis-mlx.md): Prepare your NavVis MLX for use: clean surfaces, insert the battery and USB-C drive, ensure calibration, and secure the back cover for safe operation.
- [Setting up the Harness System](https://knowledge.navvis.com/docs/setting-up-the-harness-system.md): Set up the NavVis MLX Harness System: secure plates, adjust straps, and attach the Hand Support Strap. Position the device correctly for optimal scanning.
- [Updating the NavVis Device System Software](https://knowledge.navvis.com/docs/updating-the-navvis-device-system-software.md): Update your NavVis device software easily via the Settings menu. Connect to the internet and follow simple steps to ensure optimal performance.
- [How to Connect your NavVis device to Wi-Fi](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-device-to-wi-fi-1.md)
- [NavVis MLX Settings](https://knowledge.navvis.com/docs/navvis-mlx-settings.md): NavVis MLX Settings screen controls Sound volume, Select language (English, Italian, Spanish, French, Danish, Dutch, Japanese), Wi-Fi and Network. NavVis System Software checks for updates; Advanced adds Display mode and Exit Application.
- [Using NavVis MLX](https://knowledge.navvis.com/docs/using.md)
- [On Site Setup](https://knowledge.navvis.com/docs/on-site-setup.md)
- [Preparing for Scanning](https://knowledge.navvis.com/docs/preparing-for-scanning.md): To ensure the quality of the scanned data, prepare the site so that you do not encounter any obstacles and are able to walk freely throughout the area being scanned.
- [Starting the NavVis MLX](https://knowledge.navvis.com/docs/starting-the-navvis-mlx.md): Make sure the NavVis MLX is started properly to ensure an accurate scan.
- [Calibrating the IMU of the Device](https://knowledge.navvis.com/docs/calibrating-the-imu-of-the-device.md): The NavVis VLX automatically calibrates the accelerometer upon startup, but manual calibration may be required if the device moves during the process. Place the device on a level surface, tap "Calibrate," and wait for the progress bar to complete for accurate scanning.
- [Quick tips to maximize daily coverage](https://knowledge.navvis.com/docs/clone-quick-tips-to-maximize-daily-coverage.md)
- [Start Scanning](https://knowledge.navvis.com/docs/start-scanning-3.md)
- [Creating a New Dataset](https://knowledge.navvis.com/docs/creating-a-new-dataset.md): Create a new dataset in NavVis MLX: tap New Dataset, name it manually or use Naming Assistant, then tap Next and Start Mapping to begin scanning.
- [Scanning Screen](https://knowledge.navvis.com/docs/scanning-screen.md): While you are scanning, the Scanning Screen is displayed. This screen can be divided into five sections: Status Bar, SLAM Status Bar, Action Bar, Quality Map, Navigation Bar.
- [Controlling the view](https://knowledge.navvis.com/docs/controlling-the-view-1.md): On the Scanning Screen, you can pan, rotate, zoom, and center the map during the scan.
- [Pausing the Scan](https://knowledge.navvis.com/docs/pausing-the-scan-1.md): Tap the Pause Icon in the Action Bar to pause, to resume scanning tap the Start Icon.
- [Capturing Panoramas in Different Modes](https://knowledge.navvis.com/docs/changing-and-triggering-the-cameras.md): The camera settings can be changed while scanning.
- [Cameras Field of View](https://knowledge.navvis.com/docs/cameras-field-of-view.md): NavVis MLX merges all four cameras into one panorama or Gaussian Splat. Blind spots near the camera head keep the operator out of the images. Aim for at least 1 meter from walls to avoid missing image information.
- [Panoramas Management](https://knowledge.navvis.com/docs/panoramas-management.md): While scanning you can view and manage the panoramas previously taken. The thumbnail image shows the last image taken and number of recorded images in the dataset.
- [Control Point Capturing and Management](https://knowledge.navvis.com/docs/control-point-capturing-and-management.md): Add and manage control points in NavVis MLX: extend the Control Point Pin, ensure device stability, and tap Control Point Icon to add or edit control points for precise scans.
- [General Handling](https://knowledge.navvis.com/docs/general-handling-1.md): Keep hands, clothing, and objects out of the laser scanner’s field of view during scanning. Always scan completely through doorways, avoid using elevators, and take panoramic images regularly for accurate point cloud coloring.
- [Finish Scanning](https://knowledge.navvis.com/docs/finish-scanning-2.md): Finish scanning with NavVis MLX, save and preview datasets, and process data using NavVis IVION for point cloud and panoramic image generation. Optimize scans for CAD or BIM software.
- [Maintenance and Accessories](https://knowledge.navvis.com/docs/maintenance-1.md)
- [Replacing the NavVis MLX Fan Filters](https://knowledge.navvis.com/docs/replacing-the-navvis-mlx-fan-filters.md): Follow these instructions to replace the Fan Filter on your device.
- [Cleaning the Camera Lenses](https://knowledge.navvis.com/docs/cleaning-the-camera-lenses-1.md): Ensure camera lenses are clean before each scan to avoid blurry panoramas. Use an air blower, microfiber cloth, and isopropyl alcohol for effective lens cleaning.
- [Cleaning the Laser Scanner](https://knowledge.navvis.com/docs/cleaning-the-laser-scanner.md): The Laser Scanner should be checked for dust and fingerprints and if necessary, cleaned every time the device is removed from the Shipping Case or Backpack.
- [Cleaning the Screen](https://knowledge.navvis.com/docs/cleaning-the-screen.md): Clean your screen with a dry microfiber cloth, and use isopropyl alcohol for a deeper clean if needed.
- [Cleaning the Housing](https://knowledge.navvis.com/docs/cleaning-the-housing-1.md): Gently clean the external housing of NavVis MLX using a damp cloth or sponge, then use isopropyl alcohol on a cloth to remove dirt and dust. Avoid applying alcohol directly to the device.
- [Cleaning the Shipping Case](https://knowledge.navvis.com/docs/cleaning-the-shipping-case.md): Regularly clean the Shipping Case and Backpack to prevent damage to your device. Vacuum the interior, wipe the exterior with a damp cloth, and ensure everything is securely stored.
- [Storage](https://knowledge.navvis.com/docs/storage-1.md): Store your device in a cool, dry place, avoiding sunlight and high temperatures. Keep Li-Ion batteries between 20°C and 50°C, recharge every four weeks, and ensure the device is at room temperature before use.
- [Accessories for your NavVis MLX](https://knowledge.navvis.com/docs/accessories-for-your-mlx.md): NavVis MLX accessories, part numbers: RRC2054-2 battery, RRC-SMB-MBC charger, Apacer UV110-UFD7 256 GB USB-C flash drive, Lenovo 4X90L66917 Ethernet adapter. Custom MLX backpack, case, harness and fan filters come only from NavVis.
- [Transporting](https://knowledge.navvis.com/docs/transporting.md)
- [Repacking](https://knowledge.navvis.com/docs/repacking-1.md): Properly repack your NavVis MLX by removing the battery and USB-C drive, securing them in the Backpack, and ensuring everything is securely placed in the Shipping Case.
- [Shipping Case](https://knowledge.navvis.com/docs/shipping-case.md): Meaning of the shipping marks on the Shipping Case.
- [Backpack](https://knowledge.navvis.com/docs/backpack.md): The Backpack is located inside the Shipping Case, it enables you to transport your NavVis MLX device in the cabin of an aircraft, from your car, between floors, and within the site you are scanning.
- [Preparing for the Airport](https://knowledge.navvis.com/docs/preparing-for-the-airport.md): Travel with NavVis MLX using the Shipping Case or Backpack. Ensure Li-Ion batteries are securely stored and comply with airline regulations for hand luggage, including weight and watt-hour limits.
- [NavVis MLX Specifications](https://knowledge.navvis.com/docs/navvis-mlx-specifications-1.md)
- [NavVis MLX Specifications](https://knowledge.navvis.com/docs/navvis-mlx-specifications.md): For specifications for the NavVis MLX, refer to the NavVis MLX Datasheet.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-7.md)
- [What do the Battery Charger Indicator Colors Mean?](https://knowledge.navvis.com/docs/what-do-the-battery-charger-indicator-colors-mean.md): NavVis MLX battery charger LED: orange means charged and ready, blinking red means too hot or too cold to charge, steady red means damaged. One red, orange, or green flash is the charger self-test; blinking green means initializing.
- [How to exit the stuck Mapping UI](https://knowledge.navvis.com/docs/how-to-exit-the-stuck-mapping-ui.md): NavVis MLX Mapping UI stuck with no exit option on the touch screen: attach a USB keyboard, using a USB-C hub for USB-A keyboards, and press Ctrl+Q. Windows+X or Alt then File / Quit also close it. NavVis Support fixes the cause remotely.
- [Troubleshooting NavVis MLX warnings and errors](https://knowledge.navvis.com/docs/troubleshooting-navvis-mlx-warnings-and-errors.md): NavVis MLX scanning warnings: Battery low, Low on memory, Low on storage, Position lost. Errors such as ERR_IMU_RATE_LOW and STATE_ERR_SYSTEM_MEMORY_USAGE_CRITICAL stop and save the dataset; warnings do not.
- [How do we know if SLAM is drifting or broken?](https://knowledge.navvis.com/docs/how-do-we-know-if-slam-is-drifting-or-broken-1.md): Learn how control points enhance scan accuracy and when they can't fix drift or breaks in SLAM, especially in challenging environments.
- [Improving point cloud color quality](https://knowledge.navvis.com/docs/improving-point-cloud-color-quality.md)
- [Restoring Your NavVis Device with an ISO Image](https://knowledge.navvis.com/docs/flash-vlx-mlx-system-using-an-iso-imagedoc.md): Restore a NavVis VLX or NavVis MLX that cannot boot by flashing an ISO image from an external drive. Request the ISO from support@navvis.com with your serial number, write it with balenaEtcher, press F10 for the boot menu.
- [Fixing Control Point Name Errors in NavVis Device Scans](https://knowledge.navvis.com/docs/fixing-control-point-name-errors-in-navvis-device-scans.md): This procedure describes what to do if you have entered an incorrect control point name recorded with your NavVis VLX. Sometimes you noticed that during scanning right after you saved a record, or maybe you found it during processing stage.
- [Troubleshooting Damaged or Unresponsive Display in NavVis Devices](https://knowledge.navvis.com/docs/troubleshooting-damaged-or-unresponsive-display-in-mlx.md): NavVis device display problems: black or blank screen, unresponsive touchscreen, no on-screen keyboard. Charge and reboot, boot another Linux kernel via Advanced Options for Ubuntu, or turn off Large Text.
- [NavVis MLX Quality Map Checklist](https://knowledge.navvis.com/docs/quality-map-checklist.md): NavVis MLX quality map checklist before finishing a scan: trajectory continuity, overlap, loop closures, control points and coverage. Panorama checks cover sharpness and even distribution; areas with no panorama icons stay uncolored.
- [NavVis MLX Does Not Scan Objects at a Certain Distance](https://knowledge.navvis.com/docs/navvis-mlx-troubleshooting-objects-not-scanning.md): NavVis MLX misses distant objects when geometry is sparse, SLAM is weak, optics are dirty, or line of sight is blocked. LiDAR range is up to 50 m. Ten checks cover quality map coverage, walking speed, orientation, and escalation.
- [How to...](https://knowledge.navvis.com/docs/how-to-6.md)
- [How to Scan Facades](https://knowledge.navvis.com/docs/how-to-scan-facades.md): Scan a facade with the NavVis MLX by walking alongside it in the harness, stopping to take a 360-degree panoramic image. Then hold the device horizontally and rotate it; never walk forward while horizontal, or SLAM breaks.
- [How to Change a NavVis Device Time Zone](https://knowledge.navvis.com/docs/howtochangeanavvisdevicetimezonedoc.md): Learn how to change the time zone on your NavVis device
- [How to Access and Download Calibration Certificates](https://knowledge.navvis.com/docs/how-to-access-and-download-calibration-certificates.md): Calibration certificates for a NavVis device are downloaded from the NavVis Portal under My NavVis / Manage NavVis System Software Licenses. Locate the device by its serial number, then select Download Calibration Certificate.
- [How to Project Your NavVis Device Screen](https://knowledge.navvis.com/docs/howtoconnecttoyournavvisdevicewirelesslyusingvnc.md): Learn how to wirelessly project your NavVis device screen for presentations or troubleshooting by connecting via Ethernet or Wi-Fi and enabling screen sharing.
- [Tips for Dataset Naming](https://knowledge.navvis.com/docs/how-to-name-datasets.md): Assign meaningful names to datasets using custom inputs or the Naming Assistant. Follow NavVis naming conventions for clarity and post-processing efficiency
- [Tips and Tricks How to Set the Orientation Correctly](https://knowledge.navvis.com/docs/tips-and-tricks-how-to-set-the-orientationcorrectly.md): This document describes some tips and tricks on setting the correct position and orientation of the device while you are scanning.
- [How to Determine Your Device MAC Address](https://knowledge.navvis.com/docs/howtodetermineyourdevicemacaddressdoc.md): NavVis MLX and VLX MAC addresses: exit the Mapping UI, open Terminal in Ubuntu, and run ifconfig. First address is Ethernet, second is the Wi-Fi module. MLX needs a USB-C dongle for a keyboard.
- [Saving Device Log Files](https://knowledge.navvis.com/docs/log-files.md): Send dataset-specific and global log files to support@navvis.com for troubleshooting. Follow the steps to download and submit logs for analysis and support.
- [Declarations of Conformity](https://knowledge.navvis.com/docs/declarations-of-conformity-2.md)
- [Declarations of Conformity](https://knowledge.navvis.com/docs/declarations-of-conformity.md): NavVis devices comply with global conformity standards, including EU, FCC, and WEEE directives. Full declarations are available on request at support.navvis.com.
- [NavVis VLX](https://knowledge.navvis.com/docs/navvis-vlx.md)
- [NavVis VLX System Software Changelog](https://knowledge.navvis.com/docs/changelog-2.md): What's new, improved, and fixed in NavVis VLX
- [Printable documents](https://knowledge.navvis.com/docs/printable-documents.md): NavVis VLX User Guide, NavVis VLX Setup Poster, NavVis VLX Safety and Regulatory Document
- [Introduction](https://knowledge.navvis.com/docs/introduction-1.md)
- [NavVis VLX Introduction](https://knowledge.navvis.com/docs/navvis-vlx-introduction.md): NavVis VLX is the industry-leading, wearable mobile mapping system that efficiently delivers comprehensive, highly detailed reality capture data to laser scanning professionals for complex sites, both indoor and outdoor.
- [User Guide Information](https://knowledge.navvis.com/docs/navvis-vlx-user-guide.md): NavVis VLX features and functions
- [Safety Information](https://knowledge.navvis.com/docs/safety.md): Safety information for the NavVis VLX mobile mapping system, including general safety instructions, laser and battery safety, and warning messages.
- [Locating the parts of NavVis VLX](https://knowledge.navvis.com/docs/locating-the-parts-of-your-navvis-vlx.md): An overview of the different parts of NavVis VLX.
- [The User Interface](https://knowledge.navvis.com/docs/the-user-interface.md): NavVis VLX touch screen shows battery status for both batteries (red below 20%), SSD storage percentage, Wi-Fi, Help and Settings. Help menu covers About this VLX, Remote Support, Save Logs and Tutorial.
- [Setting Up NavVis VLX](https://knowledge.navvis.com/docs/setup-1.md)
- [Contents of the Shipping Box](https://knowledge.navvis.com/docs/hardware-setup-instructions.md): Transport your NavVis VLX safely with the robust Shipping Case, designed for easy travel and protection against damage.
- [Checking and Charging the Batteries](https://knowledge.navvis.com/docs/checking-and-charging-the-batteries.md): Check battery levels using LED indicators (green, yellow, red). Assemble and plug in the charger, ensuring batteries click into place and disconnect once fully charged. Use batteries with similar charge levels to maintain lifespan and performance.
- [Adjusting the Size of the NavVis VLX](https://knowledge.navvis.com/docs/adjusting-the-size.md): Adjust the NavVis VLX size by removing screws, sliding the belt hook to fit (XS to XL), and tightening screws with the torque wrench until they click.
- [Unfolding and Switching On the NavVis VLX](https://knowledge.navvis.com/docs/unfolding-and-switching-on.md): Unfold and secure the NavVis VLX by tightening locking screws, inserting the SSD and batteries, and cleaning sensors. Place it on a flat surface before switching on, ensuring proper initialization for scanning.
- [Putting on the Belt](https://knowledge.navvis.com/docs/checking-the-fit.md): Fasten the belt tightly with the hook holster forward and ensure straps are untwisted. Rest the shoulder hooks and test the fit, adjusting size if needed for proper weight distribution.
- [Updating the NavVis Device System Software](https://knowledge.navvis.com/docs/updating-the-navvis-device-system-software-1.md): Update your NavVis device software easily via the Settings menu. Connect to the internet and follow simple steps to ensure optimal performance.
- [How to Connect your NavVis device to Wi-Fi](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-device-to-wi-fi.md)
- [NavVis VLX Settings](https://knowledge.navvis.com/docs/navvis-vlx-settings.md): Tap Settings above the mapping dashboard to access settings. When scanning with the NavVis VLX, this button can also be found in the right menu.
- [Upgrading the NavVis VLX to Ubuntu 22.04](https://knowledge.navvis.com/docs/how-to-upgrade-navvis-vlx-to-ubuntu-2204doc.md): Upgrade your NavVis VLX to Ubuntu 22.04 with our step-by-step guide. Ensure system software is updated and follow the procedure for a smooth transition.
- [Using NavVis VLX](https://knowledge.navvis.com/docs/using-the-navvis-vlx.md)
- [On Site Setup](https://knowledge.navvis.com/docs/setup-on-site.md)
- [Preparing for Scanning](https://knowledge.navvis.com/docs/setup-onsite.md): To ensure the quality of the scanned data, prepare the site so that you do not encounter any obstacles and are able to walk freely throughout the area being scanned.
- [Starting the NavVis VLX](https://knowledge.navvis.com/docs/starting-the-navvis-vlx.md): Ensure proper setup of the NavVis VLX by following guidelines for calibration, software launch, and license acceptance for optimal performance.
- [Calibrating the IMU of the Device](https://knowledge.navvis.com/docs/calibrating-the-accelerometer-1.md): The NavVis VLX automatically calibrates the accelerometer upon startup, but manual calibration may be required if the device moves during the process. Place the device on a level surface, tap "Calibrate," and wait for the progress bar to complete for accurate scanning.
- [Quick tips to maximize daily coverage](https://knowledge.navvis.com/docs/quick-tips-to-maximize-daily-coverage.md)
- [Start Scanning](https://knowledge.navvis.com/docs/start-scanning-1.md)
- [Creating a New Dataset](https://knowledge.navvis.com/docs/start-scanning-2.md): Tap "New Dataset" to start scanning, then enter a name and proceed with calibration. Afterward, tap "Start Mapping" to begin the scanning process.
- [Scanning Screen](https://knowledge.navvis.com/docs/dashboard.md): Explore the NavVis VLX dashboard for essential scan controls, status indicators, and tips to enhance your mapping quality and efficiency.
- [Controlling the View](https://knowledge.navvis.com/docs/controlling-the-view.md): Learn how to pan, rotate, zoom, and adjust the vertical view of your map on the NavVis VLX user interface for effective scanning and navigation.
- [Pausing the Scan](https://knowledge.navvis.com/docs/pausing-the-scan.md): Tap the pause button to temporarily stop the scan and auto-triggering of cameras. Use pause mode when people enter view, during battery swaps, or to halt data capture without affecting localization.
- [Capturing Panoramas](https://knowledge.navvis.com/docs/triggering-the-cameras.md): Use automatic or manual camera triggering based on the environment. Ensure cameras capture images correctly by controlling movement speed. The NavVis VLX's camera field of view affects panorama quality, requiring a minimum distance from objects.
- [Panoramas Management](https://knowledge.navvis.com/docs/previewing-recorded-images.md): Tap the image thumbnail in the user interface to preview recorded images and pause scanning. View details like image number, capture time, and date, and delete images if needed. A confirmation message will appear before deletion.
- [Control Point Capturing and Management](https://knowledge.navvis.com/docs/control-point-management.md): Adding, deleting, or editing control points via the NavVis VLX or M6 screen.
- [General Handling](https://knowledge.navvis.com/docs/general-handling.md): Learn how to navigate low clearance areas, avoid collisions, and capture panoramic images effectively with the NavVis VLX for optimal scanning results.
- [NavVis VLX Scanning Daily Coverage Guide](https://knowledge.navvis.com/docs/navvis-vlx-scanning-daily-coverage-guide.md): Learn how much area a NavVis VLX can scan per hour, with estimates ranging from 3,200 to 8,000 m² based on environment complexity and logistics.
- [Finish Scanning](https://knowledge.navvis.com/docs/finish-scanning-1.md): Tap Finish, then Yes to end a NavVis VLX mapping session and create a dataset; do not shut down until images download. Covers dataset preview, Quality Map Review, and VLX raw data sizes per hour.
- [Maintenance and Accessories](https://knowledge.navvis.com/docs/maintenance.md)
- [Caring for Your NavVis VLX ](https://knowledge.navvis.com/docs/caring-for-your-navvis-vlx.md)
- [Laser Scanner Protective Rings VLX 4](https://knowledge.navvis.com/docs/attaching-the-laser-scanner-protective-rings.md)
- [Attaching the Laser Scanner Cap NavVis VLX 3](https://knowledge.navvis.com/docs/attaching-the-laser-scanner-cap.md): Reattach the laser scanner cap by aligning it with pins and rotating until the logo is correctly oriented. Service your NavVis VLX after a collision.
- [Replacing the NavVis VLX 2 Fan Filters](https://knowledge.navvis.com/docs/replacing-the-navvis-vlx-2-fan-filters.md): Replace the fan filters on the NavVis VLX 2 annually or if overheating occurs below 30°C. Locate the filters on the head and bottom for replacement.
- [Replacing the NavVis VLX 3/4 Fan Filters](https://knowledge.navvis.com/docs/replacing-the-navvis-vlx-3-fan-filters.md): Replace the fan filters on the NavVis VLX 3 annually or if overheating occurs below 30°C. Locate filters on the head and bottom for easy replacement.
- [Cleaning the Camera Lenses](https://knowledge.navvis.com/docs/cleaning-the-camera-lenses.md): Clean the NavVis VLX camera lenses with a clean and dry microfiber cloth.
- [Cleaning the Laser Scanners](https://knowledge.navvis.com/docs/cleaning-the-laser-scanners.md): Learn how to safely clean your laser scanner with microfiber cloths and isopropyl alcohol to avoid damage and maintain optimal performance.
- [Cleaning the Display](https://knowledge.navvis.com/docs/cleaning-the-display.md): Clean the NavVis VLX display with a clean and dry microfiber cloth.
- [Cleaning the Housing](https://knowledge.navvis.com/docs/cleaning-the-housing.md): To clean the NavVis VLX housing, use a damp cloth to remove dirt and dust, then gently clean with a cloth soaked in isopropyl alcohol. Avoid direct application of alcohol.
- [Cleaning the belt](https://knowledge.navvis.com/docs/cleaning-the-belt.md): To clean the belt use a brush and soapy water. Only wash by hand, do not put the belt into a washing machine as this could damage it.
- [Cleaning the Box](https://knowledge.navvis.com/docs/cleaning-the-box.md): To clean the NavVis VLX box, empty it and use a vacuum for the foam. Wipe the exterior with a damp cloth and mild soap, then dry. Refill the box with the VLX and accessories.
- [Storage](https://knowledge.navvis.com/docs/storage.md): Store the NavVis VLX at room temperature, away from direct sunlight, high heat, humidity, or strong magnetic fields. Keep batteries between -20°C and 35°C, recharge every 4 weeks.
- [Accessories](https://knowledge.navvis.com/docs/accessories.md)
- [Buying extra external SSDs for your NavVis device](https://knowledge.navvis.com/docs/where-can-i-get-additional-ssds-for-my-mobile-mapping-system.md): Extra external SSDs for NavVis VLX: order the Samsung Portable SSD T5 1TB, USB 3.1, 520 MB/s write speed (MU-PA1T0B/EU). Check it is pre-formatted in Exfat. VLX 2 (G10-xxx) and VLX 3 use IP-rated SSDs, available via your Account Manager.
- [Buying extra batteries for the NavVis VLX 1/2/3](https://knowledge.navvis.com/docs/can-you-buy-your-own-v-mount-batteries-for-your-vlx.md): NavVis recommends Bebob® V98micro batteries which are similar to the ones used in the NavVis VLX devices.
- [Transporting](https://knowledge.navvis.com/docs/transport.md)
- [Repacking](https://knowledge.navvis.com/docs/repacking.md): After scanning, put the NavVis VLX back into the storage box using these instructions
- [Shipping Case](https://knowledge.navvis.com/docs/transportation-box-2.md): Meaning of the shipping marks on the transportation box.
- [Backpack Accessory VLX 1/2/3](https://knowledge.navvis.com/docs/backpack-accessory.md): Transport your NavVis VLX short distances with the backpack accessory; use the transportation box for shipping. Order via account executive or support email.
- [Preparing for the Airport](https://knowledge.navvis.com/docs/flying.md): Learn how to prepare for the airport with the NavVis VLX as oversized baggage, including battery preparation, airline requirements, and safety precautions.
- [NavVis VLX Specifications](https://knowledge.navvis.com/docs/specifications.md)
- [NavVis VLX 2 Specifications](https://knowledge.navvis.com/docs/navvis-vlx-2-specifications.md): NavVis VLX 2: Features dual LiDAR scanners with 600k pts/sec, 6mm accuracy, 20MP cameras, 1TB SSD, and IP42 protection. Operates in 0–40°C; transport box is IP67 rated.
- [NavVis VLX 3 Specifications](https://knowledge.navvis.com/docs/navvis-vlx-3-specifications.md): NavVis VLX 3: Dual 32-layer laser scanners, 4 cameras (20 MP each), 5 mm point cloud accuracy, 1.5-hour battery life, IP42 rating, 1 TB SSD storage.
- [NavVis VLX 4 Specifications (Preliminary)](https://knowledge.navvis.com/docs/navvis-vlx-4-specifications-preliminary.md)
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-3.md)
- [NavVis VLX Quality Map Checklist](https://knowledge.navvis.com/docs/vlx-quality-map-checklist.md): NavVis VLX quality map checks before finishing a scan: trajectory continuity, overlap, loop closures, control points, coverage. Panoramas need sharpness, even spread and 360° icons; areas with no panorama icon stay uncolored.
- [Fixing Control Point Name Errors in NavVis Device Scans](https://knowledge.navvis.com/docs/what-to-do-if-i-input-a-wrong-anchor-control-point-name-during-mapping.md): This procedure describes what to do if you have entered an incorrect control point name recorded with your NavVis VLX. Sometimes you noticed that during scanning right after you saved a record, or maybe you found it during processing stage.
- [How do we know if SLAM is drifting or broken?](https://knowledge.navvis.com/docs/drifts-and-breaks.md): Learn how control points enhance scan accuracy and when they can't fix drift or breaks in SLAM, especially in challenging environments.
- [Troubleshooting NavVis VLX warnings and errors](https://knowledge.navvis.com/docs/troubleshooting-navvis-vlx-warnings-and-errors.md): NavVis VLX scanning warnings WARN_LASER_HORIZ_INVALID_MEAS, WARN_SYSTEM_LOAD_HIGH and errors ERR_IMU_RATE_LOW, ERR_NODE_NOT_RUNNING, ERR_IMU_VALUES_NAN. Click Save dataset on the Unexpected error screen; it autosaves after 20 seconds.
- [Troubleshooting NavVis VLX battery notifications](https://knowledge.navvis.com/docs/troubleshooting-navvis-vlx-battery-notifications.md): NavVis VLX battery notifications appear only during mapping, blue for information, yellow for warning, red for critical. Covers Battery missing, Battery low, Battery empty, Battery status critical, and safe shutdown.
- [Troubleshooting NavVis VLX SSD not found error](https://knowledge.navvis.com/docs/troubleshooting-navvis-vlx-ssd-not-found-error.md): Check that the SSD is inserted correctly. Check that the SSD is correctly formatted.
- [Correcting a wrong selection of belt hook size on the NavVis VLX 1/2 before processing](https://knowledge.navvis.com/docs/correcting-a-wrong-selection-of-belt-hook-size-before-processing.md): A wrong belt hook size picked on the NavVis VLX 1 or 2 screen is fixable before post-processing, with no rescan. Edit sensor_frame_dynamic.json in the dataset folder under datasets_rec and set the hook size you actually used.
- [Minimizing distortions within panorama](https://knowledge.navvis.com/docs/evaluating-and-best-practices-for-minimizing-distortions-within-panoramas-1.md): Learn about panorama distortions, their causes, and best practices to minimize their impact on data quality in NavVis scanning projects.
- [Steps to Resolve NavVis VLX Scanning Problems](https://knowledge.navvis.com/docs/navvis-vlx-cannot-finalize-dataset.md): Troubleshooting when the NavVis VLX user interface freezes, or a dataset cannot be completed
- [Troubleshooting the NavVis VLX battery and charger](https://knowledge.navvis.com/docs/troubleshooting-the-vlx-battery-and-charger.md): NavVis VLX or M6 batteries are not charging when connected the battery charger.
- [My map and anchor residuals are worse when I use control points](https://knowledge.navvis.com/docs/why-are-my-map-and-anchor-residuals-worse-when-i-use-control-points.md): Troubleshoot control points and sensor frame issues to improve scan quality. Learn how to verify calibration and capture points correctly.
- [The NavVis VLX User Interface not displaying correctly](https://knowledge.navvis.com/docs/the-user-interface-not-displaying-correctly.md): The NavVis VLX screen displays text misplaced and buttons unclickable, notably on the Dataset naming screen, after Ubuntu UI setting changes. Exit the Mapping UI, open Ubuntu Settings / Universal Access, and turn Large text OFF.
- [Checking Control Point Errors after Processing](https://knowledge.navvis.com/docs/checking-control-point-errors-after-processing-1.md)
- [Improving point cloud color quality](https://knowledge.navvis.com/docs/improve-point-cloud-color-quality.md)
- [Restoring Your NavVis Device with an ISO Image](https://knowledge.navvis.com/docs/restoring-your-navvis-vlxmlx-device-with-an-iso-image.md)
- [How to exit the stuck Mapping UI](https://knowledge.navvis.com/docs/how-to-exit-the-stuck-mapping-ui-1.md)
- [Can my NavVis device scan near high electromagnetic fields?](https://knowledge.navvis.com/docs/vlx-scanning-near-high-electromagnetic-fields.md): NavVis VLX has passed magnetic fields up to 30A/m (50/60 Hz) and is immune to RF fields 80 MHz-6 Ghz at up to 10V/m. NavVis advises against scanning above that: power plants, electro-welding, MRI. ESD can black out the screen.
- [Reseller Partners](https://knowledge.navvis.com/docs/reseller-3.md)
- [Input/Output Error: ERROR_NODE_NOT_RUNNING](https://knowledge.navvis.com/docs/inputoutput-error-error-node-not-running.md): NavVis VLX scans failing with ERROR_NODE_NOT_RUNNING and an Input/Output error in the device logs usually point to bad sectors on the external SSD. Format the SSD, and replace it if the '[Errno 5]' error persists.
- [Ubuntu Boot on device fails with 'kernel panic'](https://knowledge.navvis.com/docs/ubuntu-boot-on-imms-fails-with-kernel-panic.md): 'Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(0,0)' on NavVis VLX and NavVis M6 follows an interrupted Ubuntu update. Boot an older kernel from GRUB Advanced Options, then repair with dpkg and update-grub2.
- [Chromium browser does not open in the Ubuntu UI](https://knowledge.navvis.com/docs/chromium-browser-does-not-open.md): Chromium browser loads then does nothing in the NavVis VLX and NavVis M6 Ubuntu UI. Fix by deleting /home/mapper/.config/chromium. Terminal error: 'Failed to create a ProcessSingleton for your profile directory'.
- [Ubuntu apt-get update error: 'Problem with MergeList'](https://knowledge.navvis.com/docs/internal-ubuntu-apt-get-update-error-problem-with-mergelist.md): 'E: Problem with MergeList' blocks apt-get update on a NavVis VLX or a processing machine. Fix: sudo rm /var/lib/apt/lists/* then sudo apt-get update. Also reported as 'package lists or status file could not be parsed'.
- [Mapping UI fails with error 'no space left on device'](https://knowledge.navvis.com/docs/mapping-ui-fails-with-error-no-space-left-on-device.md): NavVis VLX and M6 Mapping UI fails with '[Errno 28] No space left on device' when the recording SSD is full or corrupted. Copy the data off, delete it, retry mapping, and reformat the SSD to exFat only if the error returns.
- [NavVis VLX mapping cannot start with error 'ERR_LASER_HORIZ_VEOLDYNE_NO_MSGS_YET'](https://knowledge.navvis.com/docs/vlx-mapping-cannot-start-with-error-err-laser-horiz-veoldyne-no-msgs-yet.md): NavVis VLX shows no live map and errors ERR_LASER_HORIZ_VEOLDYNE_NO_MSGS_YET or ERR_LASER_VERT_VELODYNE_NO_MSGS_YET. Causes: incomplete ROS package install, a wrong ros-stable repository entry, or Velodyne cabling.
- [Troubleshooting: NavVis VLX boots into a black screen](https://knowledge.navvis.com/docs/vlx-boot-into-black-screen.md): NavVis VLX comes on with a black screen and no mapping UI or Ubuntu desktop, from a damaged display panel or a corrupted system. A partially powered yellowish display means impact damage, not covered under warranty.
- [Troubleshooting when the device displays a blank, faulty, or constantly red indicator, even when the batteries are fully charged](https://knowledge.navvis.com/docs/troubleshooting-device-displays-blank-faulty-constantly-red-batteries-charged.md): Blank or red battery indicator on NavVis VLX series or NavVis M6 even after charging. Swap fully charged batteries between slots to tell a bad battery state of health from a faulty slot or battery management system.
- [Log Files](https://knowledge.navvis.com/docs/log-files-1.md): Support engineers might require log files for troubleshooting. Send these log files to support@navvis.com for analysis when reporting an issue.
- [How to...](https://knowledge.navvis.com/docs/how-to-4.md)
- [How to setup an SSD with fingerprint security](https://knowledge.navvis.com/docs/how-to-setup-an-ssd-with-fingerprint-security.md): Encrypt a Samsung Portable SSD T7 Touch for NavVis VLX 1/2/3 with password and fingerprint protection, then format it as exFAT with volume data. Covers taping and inserting the SSD, LEDs, and forgotten-password reset.
- [How to Disable WiFi and Bluetooth on NavVis Devices (VLX & MLX)](https://knowledge.navvis.com/docs/disable-wifi-and-bluetooth.md): NavVis VLX and NavVis MLX: exit the Scanning UI with the Settings icon, then Exit. Toggle the Wifi or Bluetooth option Off from the network icon in the top-right system bar, then reopen Scanning.
- [How to Set Up NavVis Remote Support from Ubuntu](https://knowledge.navvis.com/docs/how-to-set-up-navvis-remote-support-from-ubuntu.md): Connect a device for NavVis Remote Support from the Ubuntu operating system when its screen is not working correctly. Turn the device on and connect it to a stable network via ethernet, Wi-Fi, or hotspot first; video walkthrough.
- [How to download the device logs from a NavVis VLX](https://knowledge.navvis.com/docs/how-to-download-the-device-logs-from-a-navvis-vlx.md): NavVis VLX device logs record all operations performed while the device is turned on, and support engineers may request them for troubleshooting. Includes a Get logs video walkthrough.
- [How to Connect your NavVis device to Wi-Fi from Ubuntu](https://knowledge.navvis.com/docs/how-to-connect-your-navvis-vlx-to-wi-fi-from-ubuntu.md): Connect a NavVis device to Wi-Fi from Ubuntu when its Mapping Software version is lower than v5.1.0. Also covers WPA-Enterprise user name and password logins and networks needing browser login confirmation, such as hotels and guest Wi-Fi.
- [How to Set Up NavVis Remote Support from the device screen](https://knowledge.navvis.com/docs/how-to-set-up-navvis-remote-support-from-the-device-screen.md): Start a NavVis Remote Support session from the NavVis VLX screen so the support team can investigate a software or hardware issue. Turn the device on and connect it via ethernet, Wi-Fi, or hotspot first; video walkthrough.
- [How to scan uniform tunnel-like structures](https://knowledge.navvis.com/docs/how-to-map-uniform-tunnel-like-structures.md)
- [How to verify a depleted CMOS Battery](https://knowledge.navvis.com/docs/how-to-verify-a-depleted-cmos-battery.md): Verify a depleted CMOS battery on NavVis VLX by checking the BIOS system date. Connect a keyboard, boot the device, and send findings to support.
- [How to Project Your NavVis Device Screen](https://knowledge.navvis.com/docs/how-to-connect-to-your-navvis-device-wirelessly-using-vncdoc.md): Learn how to wirelessly project your NavVis device screen for presentations or troubleshooting by connecting via Ethernet or Wi-Fi and enabling screen sharing.
- [How to Access and Download Calibration Certificates](https://knowledge.navvis.com/docs/how-to-access-and-download-calibration-certificates-1.md)
- [Tips for Dataset Naming](https://knowledge.navvis.com/docs/how-to-name-datasets-1.md): Assign meaningful names to datasets using custom inputs or the Naming Assistant. Follow NavVis naming conventions for clarity and post-processing efficiency
- [How to Determine Your Device MAC Address](https://knowledge.navvis.com/docs/how-to-determine-your-device-mac-address.md)
- [How to Change a NavVis Device Time Zone](https://knowledge.navvis.com/docs/how-to-change-a-navvis-device-time-zone.md): Learn how to change the time zone on your NavVis device
- [How to Format an SSD Card](https://knowledge.navvis.com/docs/formatting-an-ssd-card.md): Format an SSD to exFAT with the volume name 'data' (case sensitive) using Windows File Explorer, the Disks tool on a NavVis VLX, or macOS Disk Utility. Samsung T7 for VLX 2 and VLX 3, T5 for VLX 1; needed only for non-NavVis SSDs.
- [Tips on Naming Datasets](https://knowledge.navvis.com/docs/naming-datasets-1.md): Learn how to create and manage datasets in NavVis IVION with effective naming conventions and valid character guidelines for optimal organization.
- [Resellers Partners](https://knowledge.navvis.com/docs/resellers-10.md)
- [NavVis VLX collapsible screw replacement](https://knowledge.navvis.com/docs/navvis-vlx-collapsible-screw-replacement.md): Replace a stripped screw in the NavVis VLX 1/2/3 folding pivot mechanism. VLX 1 - G8 needs no socket removal; G9 onwards means removing circlip, spring, and washer with DIN 52556 shape C pliers, a 7mm wrench, M5x30 screw, and blue loctite.
- [How to turn off WiFi and Bluetooth Scanning](https://knowledge.navvis.com/docs/how-to-turn-off-wifi-and-bluetooth-scanning.md): NavVis VLX: disable WiFi and Bluetooth scanning by exiting the Mapping UI via Settings / Advanced / Exit Application, then turning both off in Ubuntu. The setting persists across restarts, and WiFi logs stay 0kb.
- [How to Benchmark a NavVis SSD on device](https://knowledge.navvis.com/docs/howtobenchmarkanavvisssdondevicedoc.md): NavVis VLX lagging can come from an external SSD with insufficient write speed. Close the Mapping UI, open the Ubuntu Disks app, and run Benchmark Disk with 1000 samples and Perform write-benchmark. Also applies to NavVis MLX.
- [VLX is lagging: how to benchmark ReadWrite performance of external SSD](https://knowledge.navvis.com/docs/vlx-is-lagging-how-to-benchmark-readwrite-performance-of-external-ssd.md): NavVis VLX lagging can come from abnormal write/read speeds on the external SSD. Benchmark it in the Ubuntu Disk Utility while stress -c 6 and a VLX_testbench CAM_BURST test run, then format or replace the SSD.
- [How to Check the VLX Calibration Status Remotely](https://knowledge.navvis.com/docs/navvis-documentation-access-and-navigation-guide.md): Learn how to easily check the VLX calibration status remotely. Follow our step-by-step guide to ensure your NavVis device functions correctly.
- [How to Flash V98micro-C Battery to Show Status in NavVis VLX](https://knowledge.navvis.com/docs/how-to-flash-v98micro-c-battery-to-show-status-in-navvis-vlx.md): bebob V98micro-C batteries produced in H1 2026 show charge status as 0% on NavVis VLX. Flash firmware version 1.4 from an exFAT/MBR USB-C drive by holding the function key about 10 seconds.
- [NavVis VLX Frame Has a Crack: Should I Worry?](https://knowledge.navvis.com/docs/navvis-vlx-frame-has-a-crack-should-i-worry.md): Small cracks on the NavVis VLX frame near the folding mechanism are cosmetic paint-layer cracks, not structural damage. Frame integrity and measurement accuracy are unaffected. Optional repair uses a white paint pen and acetone.
- [Declarations of Conformity](https://knowledge.navvis.com/docs/declarations-of-conformity-1.md)
- [NavVis M6](https://knowledge.navvis.com/docs/navvis-m6.md)
- [NavVis M6 End of support](https://knowledge.navvis.com/docs/navvis-m6-end-of-support.md): NavVis M6 support ended 31 December 2024, covering spare parts, repair and HQ calibration. NavVis IVION Processing dropped M6 data on 21 January 2025; Desktop Processing v2.24.5 is the last version that supports it. Devices keep working.
- [NavVis M6 Introduction](https://knowledge.navvis.com/docs/navvis-m6-software-introduction.md): NavVis M6 is an indoor mobile mapping system a single operator can use to scan a building on foot, capturing 360° images with six cameras. Integrated laser scanners reach 100 m; NavVis System Software covers all mapping packages.
- [NavVis M6 System Software Changelog](https://knowledge.navvis.com/docs/changelog-7.md): NavVis M6 System Software release notes from version 2.8.0 to 2.19.0 (January 17th, 2023). Covers SLAM latency and live map performance, dataset finalization, exFAT SSD formatting, battery shutdown behavior, and Velodyne spin-up fixes.
- [Setting Up](https://knowledge.navvis.com/docs/setting-up.md)
- [Updating the Software](https://knowledge.navvis.com/docs/updating-the-software-1.md)
- [NavVis System Software](https://knowledge.navvis.com/docs/navvis-system-software-1.md): Update the NavVis M6 System Software from the device itself or from Ubuntu's native Software Updater. The updater asks for the system user password: default mapper / mapper. Reboot after updating and never rename the mapper user.
- [Updating the System Software](https://knowledge.navvis.com/docs/updating-the-system-software.md): NavVis M6 System Software updates from the Help (?) menu or a Home screen reminder; tap CHECK FOR UPDATE, then INSTALL and restart the device. A reminder and a red dot over Settings appear after 98 days.
- [Using the NavVis M6](https://knowledge.navvis.com/docs/using-the-navvis-m6.md)
- [Setup Onsite](https://knowledge.navvis.com/docs/setup-onsite-1.md)
- [Starting the Device](https://knowledge.navvis.com/docs/starting-the-device.md): Insert a valid SSD, press the power button, and the NavVis System Software launches automatically on the NavVis M6; accept the license on first boot. Main UI shows START MAPPING, PREVIEW DATASETS, battery and SSD storage icons.
- [Calibrating the NavVis M6 IMU](https://knowledge.navvis.com/docs/calibrating.md): NavVis M6 IMU calibration is required after power-up: tap Start Mapping, then run accelerometer and magnetometer calibration. The accelerometer step is mandatory; the magnetometer only once a day.
- [Naming Datasets](https://knowledge.navvis.com/docs/naming-datasets-2.md): Name a dataset after tapping Start Mapping using Custom Dataset Name, Most Recently Used, or ASSISTED NAMING. Recommended form is Company_Building_Floor.Room.DatasetNumber; names need not be unique.
- [Start Scanning](https://knowledge.navvis.com/docs/start-scanning.md)
- [Start the Scan](https://knowledge.navvis.com/docs/start-the-scan.md): To start a scan with the NavVis M6, tap the START MAPPING button on the main screen.
- [Symbols](https://knowledge.navvis.com/docs/symbols.md): Symbols on the NavVis M6 mapping interface
- [Mapping Functions](https://knowledge.navvis.com/docs/mapping-functions.md): The NavVis M6 user interface displays a live version of the map, which you can zoom, rotate, or pan. From the user interface, you can also pause the scan and trigger the cameras.
- [Additional System Information](https://knowledge.navvis.com/docs/additional-system-information-1.md): Mapping dashboard Settings cover Automatic Camera Triggering, Min. Distance between Trigger Attempts (default 0.6m), Sound, CHECK FOR UPDATE, and Window View. Plus how Warnings differ from Errors.
- [Warning Messages](https://knowledge.navvis.com/docs/warning-messages.md): Collision warning alerts the operator when the camera head nears a wall or door frame, and is active only during mapping. Critical errors raise a stop-sign dialog: stop mapping, start a new dataset, restart or cold-reboot.
- [Special Cases](https://knowledge.navvis.com/docs/special-cases.md)
- [Navigating Obstacles](https://knowledge.navvis.com/docs/navigating-obstacles.md): The NavVis M6 cannot climb stairs, so rotate slowly and scan staircases thoroughly for dense point clouds on both adjacent floors. To lift it, finish the dataset, lower the camera head, pull by the head handles.
- [Floor Filling in Small Rooms](https://knowledge.navvis.com/docs/floor-filling-in-small-rooms.md): For the NavVis M6, scanning small and narrow rooms can be challenging.
- [Large and Open Spaces](https://knowledge.navvis.com/docs/large-and-open-spaces.md): NavVis M6 scanning of large open spaces: move in structured rows about 3 m apart, parallel to the shortest walls, until the quality map is covered with color. Close loops; the 360-degree field of view holds structures behind you.
- [Control Points](https://knowledge.navvis.com/docs/control-points-1.md)
- [Control Points](https://knowledge.navvis.com/docs/control-points-2.md): NavVis M6 control points supply external real-world positions that improve the trajectory estimate and auto-geo-reference datasets. The M6 needs a calibrated laser cross-pointing to the floor.
- [Control Point Placement](https://knowledge.navvis.com/docs/placing-control-points-2.md): Learn optimal control points placement for accurate scanning: distance, quantity, and strategic locations for effective point cloud data collection.
- [Control Point Stickers](https://knowledge.navvis.com/docs/using-control-point-stickers-2.md): Learn how to create robust control point stickers for mapping projects, ensuring unique IDs and clear markings for accurate data alignment.
- [Scanning with Control Points](https://knowledge.navvis.com/docs/scanning-with-control-points.md): Press the control point button to activate the NavVis M6 downward-pointing laser cross and line it up over the marker cross. Enter a control point ID matching the marker, then press SAVE within 60 seconds or the point must be set again.
- [Finish Scanning](https://knowledge.navvis.com/docs/finish-scanning.md)
- [Finishing the Dataset](https://knowledge.navvis.com/docs/finishing-the-dataset.md): Tap FINISH to finalize a mapping session and create a new Dataset, then confirm the preview with FINISH DATASET. A dataset is one continuous recording and can contain panoramic images and point clouds.
- [Previewing Datasets](https://knowledge.navvis.com/docs/previewing-datasets.md): NavVis M6 dataset preview: tap Preview Datasets, pick a dataset from Completed Datasets, then PREVIEW to browse panoramas per capture location. Recorded datasets show no point cloud and blended, not stitched, images.
- [Help and Assistance](https://knowledge.navvis.com/docs/help.md)
- [Help Menu](https://knowledge.navvis.com/docs/help-menu.md): Tap Help on the NavVis M6 main interface to open GUIDANCE & ADVICE, TECHNICAL SUPPORT, and ABOUT THIS IMMS. Use Save Logs to zip system log files for a support request; software version sits under Technical Info.
- [Potential Warnings & Errors](https://knowledge.navvis.com/docs/potential-warnings-errors.md): NavVis System Software update license errors 404 Not found, 403 Forbidden and 401 Unauthorized disable INSTALL. Scanning errors ERR_NODE_NOT_RUNNING, ERR_IMU_RATE_LOW, ERR_IMU_VALUES_NAN require finishing the dataset and rebooting.
- [Potential Warnings & Errors During Mapping](https://knowledge.navvis.com/docs/potential-warnings-errors-during-mapping.md): NavVis M6 unexpected error screen: tap SAVE DATASET (20 SEC), then restart the device. Battery status critical shuts down after 60 seconds; a Camera Download Error means missing panoramas, and NavVis recommends FORMAT CAMERAS.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-2.md)
- [Reseller Partners](https://knowledge.navvis.com/docs/reseller-1.md)
- [NavVis M6 boots to a black screen with a newly formatted exFAT SSD](https://knowledge.navvis.com/docs/used-a-newly-formatted-exfat-ssd-and-my-m6-cannot-start-up-black-screen.md): NavVis M6 shows only a black screen after a newly exFAT-formatted SSD is inserted, because the boot option points to the external USB device. Hold F2 at power-on and set the internal SSD first in BIOS boot order.
- [Invalid signature of the calibration file 'sensor_frame.xml'](https://knowledge.navvis.com/docs/invalid-signature-of-the-calibration-file-sensor-framexml.md): Invalid signature on sensor_frame.xml in NavVis M6 mapping data usually follows opening or copying the file on Windows. Check the serial and revision in the rec file, compare with the matching sensor_frame_serial file, then reprocess.
- [Ubuntu Boot on device fails with 'kernel panic'](https://knowledge.navvis.com/docs/ubuntu-boot-on-imms-fails-with-kernel-panic-1.md)
- [My device shows white lines when turning off](https://knowledge.navvis.com/docs/my-device-shows-white-lines-when-turning-off-1.md)
- [Ubuntu apt-get update error: 'Problem with MergeList'](https://knowledge.navvis.com/docs/ubuntu-apt-get-update-error-problem-with-mergelist.md)
- [Mapping UI fails with error 'no space left on device'](https://knowledge.navvis.com/docs/mapping-ui-fails-with-error-no-space-left-on-device-1.md)
- [Error: ‘it is not going to be installed’ displays when installing a NavVis package](https://knowledge.navvis.com/docs/error-it-is-not-going-to-be-installed-appears-when-installing-a-navvis-package.md)
- [FAQs](https://knowledge.navvis.com/docs/faqs-3.md)
- [Resellers Partners](https://knowledge.navvis.com/docs/resellers-8.md)
- [Buying extra external SSDs for your NavVis device](https://knowledge.navvis.com/docs/where-can-i-get-additional-ssds-for-my-mobile-mapping-system-1.md)
- [Where do I find the necessary NavVis device credentials for the NavVis Desktop Processing Software installation](https://knowledge.navvis.com/docs/where-do-i-find-the-necessary-navvis-vlx-and-m6-device-credentials-for-the-navvis-desktop-processing-software-installation-1.md)
- [NavVis License Questions and Answers](https://knowledge.navvis.com/docs/navvis-license-questions-and-answers-2.md)
- [Can I move the NavVis M6  trolley when in “Pause Mode”](https://knowledge.navvis.com/docs/may-i-move-the-trolley-when-in-pause-mode.md): Yes, you can move the NavVis M6 device when it is in pause mode.
- [How to...](https://knowledge.navvis.com/docs/how-to-3.md)
- [Resellers Partners](https://knowledge.navvis.com/docs/resellers-14.md)
- [How to scan uniform tunnel-like structures](https://knowledge.navvis.com/docs/how-to-map-uniform-tunnel-like-structures-1.md)
- [How to turn off WiFi and Bluetooth Scanning](https://knowledge.navvis.com/docs/how-to-turn-off-wifi-and-bluetooth-scanning-1.md)
- [NavVis M6 ZED cam holder disassembly - (for front cam1 issues)](https://knowledge.navvis.com/docs/m6-zed-cam-holder-disassembly-special-for-front-cam1-issues.md): Please follow the disassembly closely with a trained NavVis support engineer. Executions without supervision could be dangerous
- [How to disinfect the tires before entering into bacteria free areas](https://knowledge.navvis.com/docs/disinfect-tires-before-entering-into-bacteria-free-area.md): NavVis M6 tires for bacteria-free areas: clean with an alcohol cleanser, 99.9% alcohol, tires removed separately. Rough tread means 100% bacteria removal is not guaranteed; or cover in thin plastic.
- [Introduction to NavVis Repair and Maintenance Services](https://knowledge.navvis.com/docs/navvis-repair-and-maintenance-services.md): NavVis hardware services: Inspection and Maintenance, Repairs, Device Calibration, and Spare Parts Orders. Book by email to support@navvis.com or by phone. Flow: analysis, quoting, shipping to Munich, New York, or Shanghai, invoicing.
- [Inspection and Maintenance](https://knowledge.navvis.com/docs/inspection-and-maintenance.md): NavVis Inspection & Maintenance service runs at the Munich, New York, and Shanghai Service Centers, recommended every one to two years for any NavVis device. Includes sensor cleaning, test mapping, and software updates.
- [Repairing your NavVis device](https://knowledge.navvis.com/docs/repairing-your-navvis-device-2.md): NavVis device repair procedure: contact Support with the issue, then receive a technical analysis. It states warranty status, repair type, expected costs, timeline and shipping; the full device must be shipped for repair.
- [Factory Calibration of your Device](https://knowledge.navvis.com/docs/factory-calibration-of-your-device.md): Re-calibration of NavVis VLX 3, VLX 2, and MLX happens only at NavVis headquarters in Munich, Germany, with no verification possible off-site. The latest calibration date and version are on a black and white sticker.
- [Remote Support Sessions](https://knowledge.navvis.com/docs/remote-support-sessions.md): Start a NavVis remote support session from the Help menu, choose Remote Support, then share the TeamViewer Device ID and Password with Support. Device must be powered on, fully charged and on Ethernet, Wi-Fi or hotspot.
- [Quoting](https://knowledge.navvis.com/docs/quotingdoc.md): NavVis hardware service quotes cover shipping, inspection and maintenance fees, repair pricing and calibration. Sign and return the quote before service and shipping begin. Increases above 20% need a new signed quote; sent via DocuSign.
- [How to Organize International Device Shipments to and from NavVis HQ](https://knowledge.navvis.com/docs/how-to-organize-international-device-shipments-to-and-from-navvis-hq.md): Shipping a NavVis device internationally to NavVis HQ in Munich for repair or recalibration requires a signed Return Protocol and a pro-forma invoice. Covers pick-up, customs clearance and battery dangerous-goods labels.
- [Delivery Estimations](https://knowledge.navvis.com/docs/delivery-estimations.md): NavVis-organized shipment ETAs run 1 - 2 business days within Germany, 2 - 3 within the EU and around 14 days outside the EU. US transit is around 5 days, Canada 10, China 1 - 2; not guaranteed.
- [NavVis IVION](https://knowledge.navvis.com/docs/navvis-ivion.md)
- [NavVis IVION Changelog](https://knowledge.navvis.com/docs/navvis-ivion-changelog.md): What's new, improved, and fixed in NavVis IVION
- [Help and Assistance](https://knowledge.navvis.com/docs/help-and-assistance-1.md): Get quick technical support for NavVis IVION with our knowledge base, troubleshooting tips, and feature requests. Contact us for personalized assistance.
- [Introduction](https://knowledge.navvis.com/docs/introduction.md)
- [Overview of Documentation](https://knowledge.navvis.com/docs/overview-of-documentation.md): Describes how to setup, administer, and use all the functions and features of NavVis IVION. It also provides instructions on using the NavVis IVION Add-In for Revit.
- [Introduction and Subscription Plans](https://knowledge.navvis.com/docs/overview-of-navvis-ivion.md): Transform reality capture data into collaborative digital spaces with NavVis IVION. Streamline planning, modeling, and site assessments effortlessly.
- [Setup](https://knowledge.navvis.com/docs/setup.md)
- [Editing a Site Location](https://knowledge.navvis.com/docs/editing-a-site-location.md): This section describes how to move the location of your site. You can also check the settings of your site to determine if the Spatial Reference System matches the coordinates of your processed dataset, if not you can experience errors, for example Too far from site.
- [Activate your NavVis Cloud Instance](https://knowledge.navvis.com/docs/activating-a-navvis-cloud-instance.md): Setup your NavVis Cloud instance by providing essential details like instance name and link. Get started with easy steps and receive your login info!
- [Logging in as an Administrator](https://knowledge.navvis.com/docs/logging-in-as-an-administrator.md): The first person to log in to a NavVis IVION instance becomes the global admin, with full control. Open the instance in a browser, enter the emailed credentials, click Log In. First login prompts you to create your first Site.
- [Adding a Site](https://knowledge.navvis.com/docs/adding-a-site.md): Create multiple sites in NavVis IVION to organize scan data, user access, and locations. Only global admins can add sites. Learn how to set up yours!
- [Moving a Site Location Pin](https://knowledge.navvis.com/docs/moving-a-site-location-pin.md): Moving a Site Location Pin
- [Deleting a Site](https://knowledge.navvis.com/docs/deleting-a-site.md)
- [Site Data Management](https://knowledge.navvis.com/docs/site-data-management.md)
- [Published version vs Draft version](https://knowledge.navvis.com/docs/published-version-vs-draft-version.md): Manage site data effectively with admin rights, edit drafts, and publish changes while collaborating with users in real-time. Access tools like Mark & Measure.
- [Dataset Management](https://knowledge.navvis.com/docs/dataset-management-1.md): Manage your datasets in NavVis IVION: upload, delete, and create alignment bundles while generating maps and navigating point clouds effortlessly.
- [Importing 360° Panoramic Images from a Device](https://knowledge.navvis.com/docs/importing-360-panoramic-images-from-a-device.md): Learn how to import 360° panoramic images into NavVis IVION, ensuring optimal positioning and compatibility with various 3rd party 360° cameras.
- [Importing external point cloud data into NavVis IVION](https://knowledge.navvis.com/docs/importing-external-point-cloud-data-into-navvis-ivion.md): NavVis IVION imports external point clouds as .ptx, .ply, .pts, .xyz, or .e57, with .pts intensity from -2048 to 2047. Choose a site or spatial reference system, or pick a map location; Normals for fine-alignment come only from .e57.
- [Running Multiple Operations](https://knowledge.navvis.com/docs/running-multiple-operations.md): NavVis IVION allows you to queue operations to reduce waiting time. You can interact with the Dataset Management page even when an operation is running. That way, you can start multiple operations simultaneously. If you are running operations on a  or , you can start operations on other bundles and datasets.
- [Panoramas from .e57 Files](https://knowledge.navvis.com/docs/panoramas-from-e57-files.md): NavVis IVION extracts and reconstructs panoramas from .e57 files, ensuring quality with specific requirements for point cloud data and organization.
- [Aligning Datasets](https://knowledge.navvis.com/docs/aligning-datasets-1.md): Align datasets in NavVis IVION automatically with control points or CDA, or manually in Dataset Alignment's five phases. An automatic result of 40 mm or less passes; CDA groups hold up to 10 datasets.
- [Creating a Site Model](https://knowledge.navvis.com/docs/creating-a-site-model-v2.md): NavVis IVION site models define buildings, floors, and rooms from an aligned dataset and floorplan. Draw outlines manually or use Auto-generate, then Save and Publish. Covers mezzanines and Link to outdoors.
- [How to Hide Floors and Datasets in the Site Model](https://knowledge.navvis.com/docs/hiding-floors-and-datasets.md): Hide or show floors and datasets in the site model editor: go to Site Setup / Site Model, then click the eye icon next to an item in the Datasets side menu. Hiding does not delete data and needs no Save or Publish.
- [Point Cloud Cleanup](https://knowledge.navvis.com/docs/point-cloud-cleanup.md): Learn to use the Point Cloud Cleanup tool to eliminate unwanted noise, navigate effectively, and manage your point cloud data with ease.
- [Generating Maps](https://knowledge.navvis.com/docs/generating-maps.md): You can generate maps for an  currently in the database.
- [Managing Navigation Graphs](https://knowledge.navvis.com/docs/managing-navigation-graphs.md): Learn how to generate and manually edit a navigation graph for effective routing and positioning in structured indoor environments.
- [Quality Checking a Site](https://knowledge.navvis.com/docs/quality-checking-a-site-1.md): Enhance user experience in NavVis IVION by checking panorama images and navigation graph quality. Learn how to hide unwanted images effectively.
- [Setting Up NavVis Positioning](https://knowledge.navvis.com/docs/setting-up-navvis-positioning.md): Set up NavVis Positioning for accurate 6D indoor mapping with Visual Index generation in NavVis IVION Professional and Enterprise instances.
- [Working with .dxf Vector Maps](https://knowledge.navvis.com/docs/working-with-dxf-vector-maps.md): Import .dxf vector maps into NavVis IVION for customizable building overviews, supporting various geometries and coordinate systems. Optimize your mapping today!
- [Publishing a draft](https://knowledge.navvis.com/docs/publishing-a-draft.md): Edit your draft site without affecting the published version. Review changes, publish during low traffic, and manage updates efficiently.
- [Using NavVis IVION](https://knowledge.navvis.com/docs/using-ivion.md)
- [User Interface](https://knowledge.navvis.com/docs/user-interface.md)
- [Logging-in](https://knowledge.navvis.com/docs/logging-in2.md): Learn how to log in to your NavVis :
- [All Sites Page](https://knowledge.navvis.com/docs/exploring-an-instance.md): Navigate your instance dashboard effortlessly with blue pins on the map, user settings, and site lists for a streamlined experience.
- [Main Menu Items](https://knowledge.navvis.com/docs/navvis-ivion-interface.md): Navigate your site with ease using the static menu in Explore mode. Access features like Mark and Measure, Share, and more for efficient collaboration.
- [Searching in NavVis IVION](https://knowledge.navvis.com/docs/searching1.md): Search for specific sites, Points of Interest, and custom data in NavVis IVION's Instance Dashboard with easy navigation and detailed results.
- [Viewing and Changing User Settings](https://knowledge.navvis.com/docs/viewing-and-changing-user-settings.md): Manage your NavVis IVION profile, permissions, and language settings easily. Access documentation and sign out from the user panel for seamless navigation.
- [Setting Views](https://knowledge.navvis.com/docs/exploring-a-site-3.md): Manage your views effectively: toggle Point cloud and Panoramas, access options, and utilize 360° Location Markers for enhanced navigation.
- [Navigating](https://knowledge.navvis.com/docs/basic-functions.md)
- [Explore Mode](https://knowledge.navvis.com/docs/exploring-a-site2.md): Explore mode offers intuitive navigation with location markers, allowing seamless movement through your site’s panorama and point cloud views.
- [Secondary View](https://knowledge.navvis.com/docs/viewing-the-secondary-view.md): Explore the Secondary View's 2D Map, layers, and navigation features to enhance your site scanning experience with real-time location updates.
- [Floor Changer](https://knowledge.navvis.com/docs/floor-changer.md): Change floors with the floor changer on the right side of the screen: click a floor number to move the view. Panorama and Map views both list floors; a missing floor changer points to a Site Model issue.
- [Rotating and Zooming](https://knowledge.navvis.com/docs/rotating-and-zooming.md): Rotate a panorama by dragging with the left mouse button held down, or with the left and right keyboard arrows; the mouse wheel zooms. Toggle 3D and select Panoramas under View controls first; the view rotates only around the vertical axis.
- [Panning and Orbiting in Point Cloud Mode](https://knowledge.navvis.com/docs/panning-and-orbiting-in-point-cloud-mode.md)
- [Navigation Settings in Splats Mode](https://knowledge.navvis.com/docs/navigation-settings-in-splats-mode.md): Open Gaussian Splat mode from the View Settings 3D tab, then choose High performance, Balanced, or High Quality. Splatting must be on at scan and in processing; covers scan path navigation and range.
- [Routing](https://knowledge.navvis.com/docs/routing.md): Route to POIs or custom locations easily by selecting start points on the map, and receive detailed navigation instructions for your journey.
- [Using Keyboard Shortcuts](https://knowledge.navvis.com/docs/using-keyboard-shortcuts.md): Using Keyboard Shortcuts
- [Exploring Features and Functions](https://knowledge.navvis.com/docs/exploring-features-and-functions.md)
- [Navigate Your Datasets with the Site Structure Menu](https://knowledge.navvis.com/docs/working-with-datasets.md): Navigate and filter datasets easily with the Site Structure menu, adjusting views based on camera position and managing visibility of datasets.
- [Working with 3D Models](https://knowledge.navvis.com/docs/working-with-models.md): Visualize and measure 3D models with tools for color adjustment, cropping, and navigation in Mark & Measure mode for enhanced clarity and precision.
- [Managing Points of Interest (POIs)](https://knowledge.navvis.com/docs/managing-points-of-interest-pois.md)
- [What are Points of Interest (POIs)](https://knowledge.navvis.com/docs/points-of-interest-1.md): Explore how Points of Interest (POIs) enhance indoor navigation and outdoor planning, marking key locations for safety and management in smart buildings.
- [Creating and Deleting a POI](https://knowledge.navvis.com/docs/creating-editing-and-deleting-pois.md): Learn how to create, edit, and delete Points of Interest (POIs) with language options and user permissions for effective site management.
- [Editing a POI](https://knowledge.navvis.com/docs/edit-poi-menu-options.md): Learn how to edit POIs, link webpages, attach media, and customize attributes in NavVis IVION for enhanced user experience and visibility.
- [Managing POI Types](https://knowledge.navvis.com/docs/creating-editing-and-deleting-a-poi-type.md): Learn how to add, edit, and delete POI types, including category names, icons, and zoom levels for better visibility and organization.
- [Managing POI Type Groups](https://knowledge.navvis.com/docs/creating-editing-and-deleting-a-poi-type-group.md): Learn how to add, edit, and delete POI type groups, including language selection and user permissions, to manage your points of interest effectively.
- [Searching for POIs](https://knowledge.navvis.com/docs/finding-points-of-interest-by-grouping-criteria.md)
- [Mark and Measure tool](https://knowledge.navvis.com/docs/measurements.md): Master precise measurements in 2D and 3D views with the Mark & Measure tool, featuring customizable settings and easy export options.
- [Crop and Download tool](https://knowledge.navvis.com/docs/downloading-point-clouds.md): Crop and download point clouds with preserved georegistration. Choose from various formats and coordinate systems for seamless integration into third-party tools.
- [Point Cloud Pre-set Options](https://knowledge.navvis.com/docs/setting-point-cloud-options.md): Choosing how you want the point cloud to look in your site is determined in the Setting view menu. The details of settings point cloud views are described here and in More Detailed Point Cloud Options.
- [More Detailed Point Cloud Options](https://knowledge.navvis.com/docs/detailed-point-cloud-options.md): Enhance your viewing experience with the Hide Walls and Ceilings feature, allowing unobstructed views of interiors by concealing unseen surfaces.
- [Point Cloud Formats](https://knowledge.navvis.com/docs/ds-point-cloud-formats.md): NavVis IVION imports .e57, .xyz, .pts, .ply and .ptx point clouds. Export .rcs for Autodesk ReCap and Revit, .pod for Bentley, .las for survey and GIS, .e57 or .ply elsewhere; only .rcs and .las carry imperial units.
- [Resizing Point size with Mouse Wheel](https://knowledge.navvis.com/docs/adjusting-point-size-in-point-cloud-mode.md): Change point size in NavVis IVION: with Show Point cloud selected in the View menu, hold Alt (or Option) and scroll the mouse wheel forward to enlarge points. Scroll backward to make them smaller.
- [Sharing](https://knowledge.navvis.com/docs/sharing.md): Share URLs, locations, entities, and measurements easily with peers. Learn how to use the Share option for effective collaboration and communication.
- [Administration](https://knowledge.navvis.com/docs/admin.md)
- [Admin Roles](https://knowledge.navvis.com/docs/admin-roles.md): Explore the three admin roles in NavVis: Instance Admin, Global Admin, and Site Admin, and learn how they manage user permissions and instances.
- [Instance Administration](https://knowledge.navvis.com/docs/instance-administration.md)
- [Configuring Your Instance](https://knowledge.navvis.com/docs/configuring-your-instance.md): Edit your instance settings, customize map appearance, manage permissions, and enable tracking for enhanced functionality in NavVis IVION.
- [Subscription Page](https://knowledge.navvis.com/docs/subscription.md): The subscription page in NavVis IVION displays information about the subscription plan. This section describes how to access the subscription page.
- [NavVis IVION Instance Storage](https://knowledge.navvis.com/docs/navvis-ivion-instance-storage.md): Manage your NavVis IVION instance storage and panorama count effectively. Learn how to check, upgrade, or unload datasets to optimize your storage.
- [Instance Slots Management Screen](https://knowledge.navvis.com/docs/instance-slots.md): Instance Slot Management at iv.navvis.com/instances/slots lists your instances with their users and expiry date, plus search and filters. A slot is the reserved space an instance runs in; links open the Instance Management screen.
- [Instance Management Screen](https://knowledge.navvis.com/docs/instance-management.md): Manage your instance effortlessly: reset passwords, stop/restart, rename, and view subscription details all in one place. Access the Instance Management screen now!
- [Updating the Instance Software](https://knowledge.navvis.com/docs/updating-the-instance-software.md): Set up automatic updates for your instance to ensure it always runs the latest software version and receives timely patch releases without disruptions.
- [Permissions in NavVis IVION](https://knowledge.navvis.com/docs/permission-in-ivion.md): Learn how to manage permissions in NavVis IVION through hierarchical groups, ensuring users have the right access based on their roles.
- [Managing Users](https://knowledge.navvis.com/docs/managing-users.md): Manage user accounts effectively with global and site admin roles, permissions, and user management features in your instance. Learn how to invite new users to IVION.
- [Make Content Public](https://knowledge.navvis.com/docs/make-content-public.md): The visibility of individual parts of NavVis IVION  can be changed in the edit menu. In this way, specific content can be made public, or visible by the user group Everyone.
- [Managing User Group Permissions](https://knowledge.navvis.com/docs/managing-user-groups.md): Manage user groups and permissions in NavVis IVION easily. Learn to add, edit, and delete groups for effective user management in your instance.
- [Setting Up External User Authentication (Enterprise Only)](https://knowledge.navvis.com/docs/setting-up-external-user-authentication-enterprise-only.md)
- [Setting Up OpenID Connect (NavVis IVION Professional and Enterprise)](https://knowledge.navvis.com/docs/setting-up-openid-connect.md): Seamlessly configure Single Sign-On (SSO) with OpenID Connect in NavVis IVION for enhanced security, simplified user management, and improved access.
- [Setting Up OAuth Resource Server Support (Enterprise Only)](https://knowledge.navvis.com/docs/mapping-external-user-groups-to-navvis-ivion.md): Streamline user access with a Resource server using OAuth, enabling seamless authentication and management through JSON Web Tokens in NavVis IVION.
- [Using POI Audit Tracking (Enterprise Only)](https://knowledge.navvis.com/docs/using-poi-audit-tracking-enterprise-only-1.md): Track changes to Points of Interest with POI audit tracking. Global admins can manage settings and download logs for better oversight.
- [Site Administration](https://knowledge.navvis.com/docs/site-administration.md)
- [3D Model Management](https://knowledge.navvis.com/docs/model-management.md): Integrate BIM models with NavVis IVION, visualize alongside point clouds, and enhance project collaboration using IFC files for improved building lifecycle management.
- [Importing and Exporting POIs](https://knowledge.navvis.com/docs/importing-and-exporting-pois.md): Export and import POIs in .json, .csv, and .zip formats. Learn how to manage unique identifiers and ensure proper formatting for seamless data transfer.
- [Editing Datasets and Site Entities](https://knowledge.navvis.com/docs/editing-datasets-and-site-entities.md): Manage and rename datasets and site entities in NavVis IVION easily. Learn to edit access rights and publish site drafts effectively.
- [Configuring a Site](https://knowledge.navvis.com/docs/configuring-a-site-1.md): Configure your site settings easily by adjusting menu visibility, map appearance, and primary views to enhance user experience in NavVis IVION.
- [How to Hide Panorama Images on Your Site](https://knowledge.navvis.com/docs/hiding-images.md): Learn how to hide and unhide panorama images on your site, manage hidden images, and ensure they remain in your dataset for future use.
- [Deleting Multiple POIs](https://knowledge.navvis.com/docs/deleting-muliple-pois.md): If you want to delete multiple s but not all, you can delete a POI type or POI type group, which also deletes all POIs within it. Follow these steps to delete all POIs in a .
- [Hiding Overlap](https://knowledge.navvis.com/docs/hiding-overlap.md): Manage overlapping datasets with the Hide Overlap feature for clear, accurate representations in NavVis. Optimize your site’s data quality effortlessly.
- [Drone Data](https://knowledge.navvis.com/docs/drone-data.md): Label a dataset as drone data by switching on the Drone scan toggle in Edit Site, then Publish. Filter with Site Setup / Datasets / Filter / Drone scan only, shown only once a dataset is labeled.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-1.md)
- [Troubleshooting Procedure for Point Cloud Cleanup](https://knowledge.navvis.com/docs/troubleshooting-procedure-for-point-cloud-cleanup.md): Troubleshoot Point Cloud Cleanup tool errors with step-by-step solutions, from retrying operations to contacting support for persistent issues.
- [Reseller Partners](https://knowledge.navvis.com/docs/reseller.md)
- [e57 upload fails with Error E57_ERROR_BAD_FILE_LENGTH](https://knowledge.navvis.com/docs/e57-upload-fails-with-error-e57-error-bad-file-length.md): e57 upload fails with 'size in file header not same as actual (E57_ERROR_BAD_FILE_LENGTH)'. Split the point cloud into smaller files and reupload, cropping the datasets before processing them.
- [Server error 500: OutOfMemoryError when navigating the panorama view](https://knowledge.navvis.com/docs/network-request-failed-server-error-500-handler-dispatch-failed-nested-exception-is-javalangoutofmemoryerror-java-heap-space.md): NavVis IVION panorama view fails with 'java.lang.OutOfMemoryError: Java heap space' and Server Error (500). Cause: a POI description holding embedded images above the 40 MB content limit, typically imported via JSON, CSV, or the REST API.
- [Normals are not computed and maps cannot be created for .e57 data](https://knowledge.navvis.com/docs/normals-are-not-computed-and-maps-cannot-be-created-for-e57-data.md): Normals are not computed for .e57 uploads when a scan location's pose lacks rotation or translation. Fix or remove that scan location and re-upload. Task manager: 'Sensor origin is invalid'; maps fail with 'Dataset does not have normals'.
- [core.init.location.lot / lan / z is not working](https://knowledge.navvis.com/docs/coreinitlocationlot-lan-z-is-not-working.md): core.init.location.lon / lat / z silently failing to set the location, with no error in the console, usually means not all 3 parameters are used. Reset any Startup location under Configuration, or use moveToGeoLocation instead.
- [Troubleshooting Too far away from site for processed data](https://knowledge.navvis.com/docs/troubleshooting-too-far-away-from-site-for-processed-data.md): Troubleshoot the "Datasets are too far away from site" error in IVION with our step-by-step guide for support engineers and customers.
- [Do NavVis point clouds have timestamp information?](https://knowledge.navvis.com/docs/do-navvis-pointclouds-have-timestamp-information.md): NavVis point clouds, e.g. pointcloud.ply, do not have timestamp information. General formats have no field for saving it, and one point may be captured several times when scanning back and forth.
- [How to prevent upload/download issues with NavVis IVION when the device goes into sleep or is locked?](https://knowledge.navvis.com/docs/how-to-prevent-uploaddownload-issues-with-navvis-ivion-when-the-device-goes-into-sleep-or-is-locked.md): Learn why uploads/downloads to NavVis IVION fail due to sleep mode and discover solutions to keep your network active during transfers.
- [Solving issues with failed downloads when using the Crop & Download tool](https://knowledge.navvis.com/docs/solving-issues-with-failed-downloads-when-using-the-crop-download-tool.md): Troubleshoot NavVis IVION download issues with our step-by-step guide, covering internet checks, browser settings, and download managers for large files.
- [Parallel unzip failed when uploading bundle(s)](https://knowledge.navvis.com/docs/parallel-unzip-failed-when-uploading-bundles.md): Parallel unzip failed when uploading bundles to NavVis IVION points to concurrent uploads, a broken bundle file, or too little RAM. Upload one bundle at a time, and test the bundle by renaming it .zip and unzipping locally.
- [Cannot Save Changes in Site Configuration](https://knowledge.navvis.com/docs/cannot-save-changes-in-site-configuration.md): NavVis IVION Site Configuration Save button greyed out while Discard stays active: the maximum map tile zoom level is above 30. Set it to no more than 30 to unblock saving. New sites inherit the instance value, which can be higher.
- [Troubleshooting slow speeds with your NavVis IVION instance](https://knowledge.navvis.com/docs/troubleshooting-slow-speeds-with-your-navvis-ivion-instance.md): Resolve slow NavVis IVION performance issues with tips on network settings, browser updates, and VPN impacts for a smoother user experience.
- [Navgraph setup problem troubleshooting](https://knowledge.navvis.com/docs/navgraph-setup-problem-troubleshooting.md): Navgraph routing fails when nodes are disconnected, differ in height by more than 2 meters so floors split, or are too scarce to reach a POI. Reconnect nodes, keep heights within 1 meter, add triangle-link meshes.
- [Minimizing distortions within panorama](https://knowledge.navvis.com/docs/evaluating-and-best-practices-for-minimizing-distortions-within-panoramas.md): Learn about panorama distortions, their causes, and best practices to minimize their impact on data quality in NavVis scanning projects.
- ['One control point is misaligned' error message troubleshooting](https://knowledge.navvis.com/docs/one-control-point-is-misaligned-error-message-troubleshooting.md): What to do if while processing a specific dataset  has completed but the warning message One control point is misaligned is displayed.
- [I cannot use the NavGraph, but users with higher permissions can](https://knowledge.navvis.com/docs/some-users-cannot-use-the-navgraph-2d-map-but-users-with-higher-permissions-can.md): Cannot use the NavGraph or 2d map while users with higher permissions can? The bundle's View option is wrong. Set the alignment bundle's View to Everyone in NavVis IVION, as described in Make Content Public.
- [Why Some POIs Disappear on Your 2D Map View](https://knowledge.navvis.com/docs/pois-not-showing-up-in-2d-map-when-exceeding-100-pois-in-one-site.md): Past 100 POIs the NavVis IVION 2D Map view hides some, while panorama and point cloud views still show them. Only about 100 POIs are requested per floor, sorted by importance and overlap-tested, so raise a POI's importance.
- [The magnifying glass picks the wrong points to start/end a measurement](https://knowledge.navvis.com/docs/why-does-the-magnifying-glass-picks-the-wrong-points-to-startend-a-measurement.md): When initiating a measurement, the magnifying glass selects points on an unexpected plane, making it hard to get the tight measurement.
- [Upload of e57 failed - corrupted file](https://knowledge.navvis.com/docs/upload-of-e57-failed-corrupted-file.md): Upload of an e57 file fails with 'java.io.IOException: Incomplete Multipart' after ChunkUploadServiceImpl starts a new upload. Verify the file opens in CloudCompare; strip spaces, apostrophes and non-UTF characters from the name.
- [Troubleshooting POI Misalignment in New Sites](https://knowledge.navvis.com/docs/pois-imported-are-not-at-the-correct-locations.md): The POI uses a relative coordinate framework with a designated reference point as the origin of the coordinates. When you import the Dataset or Alignment Bundle, it will be integrated into the coordinate system you established with your new Site. This means that the reference point of the new site will be the reference point for the POIs, so it is essential to ensure that the reference point matches that of the previous instance.
- [Understanding the Storage Discrepancy on Subscription Pages](https://knowledge.navvis.com/docs/extra-storage-used-by-system-on-ivion.md): This article describes a situation where instances show the storage amount on the subscription page, but it is one to three percent greater than the total of the datasets present.
You can see on the image below that the total of datasets is 23.7 GB but the page displays a total of 24.1 GB.
- [2D Floor maps are not colorized for non-NavVis data](https://knowledge.navvis.com/docs/2d-floor-maps-are-not-colorized-for-non-navvis-data.md): 2D floor maps are not in color for non-NavVis data. Shown below is an example where the floor maps are black and white or grey.
- [NavGraph generation is incorrect](https://knowledge.navvis.com/docs/navgraph-generation-is-wrong.md): Navgraph nodes generated in the wrong place, such as on the ceiling, point to point cloud normals that failed. Check View settings / 3D / Point clouds / Color style = normals; only gray sparse points confirms it.
- [Does NavVis IVION support mesh generation?](https://knowledge.navvis.com/docs/does-navvis-ivion-support-mesh-generation.md): NavVis IVION cannot create or generate meshes from point clouds natively. Download the point cloud with the Crop & Download tool, then mesh it in MeshLab, CloudCompare or Autodesk ReCap Pro.
- [Troubleshooting Custom Map Upload Errors](https://knowledge.navvis.com/docs/troubleshooting-error-failed-upload-when-uploading-customized-floor-maps.md): NavVis IVION rejects a customized floor map .zip with “Failed upload: malformed input off: X length: X” when a German umlaut corrupts folder names. Keep the original folder structure and unaltered .png maps.
- [Why is my empty site still consuming storage space in NavVis IVION?](https://knowledge.navvis.com/docs/why-is-my-empty-site-still-consuming-storage-space-in-navvis-ivion.md): Empty NavVis IVION sites still consume IVION Storage after you delete all data, because temporary hidden files remain on the server. These include incomplete uploads and POI attachments; only deleting the whole site frees the space.
- [What is the difference between Perspective view and Orthographic view](https://knowledge.navvis.com/docs/what-is-the-difference-between-perspective-view-and-orthographic-view.md): Perspective view shrinks distant objects, converging parallel lines at a vanishing point. Orthographic view keeps objects the same size with no perspective distortion, as in CAD and blueprints.
- [Can instances be stored long term on NavVis Cloud?](https://knowledge.navvis.com/docs/long-term-instance-storage-options.md): Long-term storage of NavVis instances: deactivate to stop hosting fees, downloading the archive bundle first, or keep the instance active and unload bundles. Deactivating changes the instance link; unloaded data stays in the cloud.
- [Can I use measured GPS coordinates in mapping / processing?](https://knowledge.navvis.com/docs/can-i-use-measured-gps-coordinates-in-mapping-processing.md)
- [What's the maximum panorama image resolution in NavVis IVION?](https://knowledge.navvis.com/docs/whats-the-maximum-panorama-image-resolution-in-ivion.md): Maximum panorama image resolution in NavVis IVION is 33.5 MP, a limit chosen for optimization. It applies to all supported devices, including NavVis VLX 3, and covers the highest pixel resolution for panorama exports.
- [Does NavVis IVION provide usage statistics?](https://knowledge.navvis.com/docs/does-navvis-ivion-provide-usage-statistics.md): NavVis IVION usage statistics are limited to a "Last active" date per user in User Management. For daily site accesses or visit frequency, embed a web analytics tool like Google Analytics or Mixpanel.
- [What coordinate system do we use for the control points related tasks?](https://knowledge.navvis.com/docs/what-coordinate-system-do-we-use-for-the-control-points-related-tasks.md): In NavVis IVION, we use the right-handed, North-Easting coordinate system when inputting the measured control point values.
- [What is the difference between Instance Storage and Cloud Storage in NavVis IVION?](https://knowledge.navvis.com/docs/difference-between-instance-and-cloud-storage.md): Learn what is the difference between Instance Storage and Cloud Storage in NavVis IVION
- [Can I move the center of rotation (base point) in dataset alignment?](https://knowledge.navvis.com/docs/what-is-the-centre-of-rotation-in-dataset-alignment-and-can-i-move-it.md): The center of rotation is defined by the mapping start point of the reference dataset. You cannot move the marker, but you can select another reference dataset.
- [Why is the NavVis IVION Instance a different version in the browser?](https://knowledge.navvis.com/docs/in-browser-is-a-different-version-from-on-server.md): A NavVis IVION instance showing a different version in the browser than on the server is almost always a browser cache problem. Clear the cache with ctrl+shift+delete on Windows or cmd+shift+delete on Mac to resync.
- [Frequenly asked questions about IVION user permissions](https://knowledge.navvis.com/docs/faq-ivion-user-permissions.md): NavVis IVION user permissions FAQ: only global admin and site admin roles can export POIs and manage datasets. Default Admin, Editor, and Viewer groups cannot be deleted; set site, Bundle, and dataset visibility per group.
- [Can we downgrade or rollback a NavVis Cloud Instance?](https://knowledge.navvis.com/docs/can-we-downgraderollback-nvc-instance.md): NavVis does not provide a downgrade or rollback feature for a NavVis Cloud Instance. Data structure changes between updates can cause incompatibility and reduce data robustness, and SaaS practice blocks downgrades for stability.
- [Crop and Download Feature Fails with Not Enough RAM](https://knowledge.navvis.com/docs/crop-and-download-feature-fails-with-not-enough-ram.md): Crop and Download fails with 'not enough RAM' when cropping whole buildings or sites, which exceeds the 128GB available for the job. Deselect unneeded datasets, or crop datasets one by one against one reference dataset.
- [Troubleshooting: bundle uploaded to a new site is no longer aligned or geo-registered](https://knowledge.navvis.com/docs/troubleshooting-bundle-uploaded-to-new-site-no-longer-aligned-or-geo-registered.md): Ensure your datasets are aligned and geo-registered correctly by checking saved alignments and matching site base points for accurate geo-location.
- [POI is not visible in Pano view and or Map](https://knowledge.navvis.com/docs/poi-is-not-visible-in-pano-view-and-mini-map.md): POIs missing from the NavVis IVION panorama and mini Map views usually sit outside the floor you are on in the site model. Check the Floor shown in the POI panel, then adjust floor height or building size in the Site Model Editor.
- [There are wavy bent structures in my panoramas](https://knowledge.navvis.com/docs/why-do-i-see-wavy-bent-structures-in-panoramas.md): Learn why thin structures appear wavy in panoramas and how to troubleshoot stitching artifacts for clearer, more accurate images.
- [NavVis Cloud instance management: admin user left the company](https://knowledge.navvis.com/docs/navvis-cloud-instance-management-admin-user-left-the-company.md): Regain NavVis IVION instance management access after the admin user leaves: the login email is a unique ID, so use Forgot your password? at iv.navvis.com. Assign more global admins before that mailbox closes.
- [Error with .e57 panorama generation: 'Scan is too small'](https://knowledge.navvis.com/docs/pano-generation-for-e57-not-working-error-scan-is-too-small.md): NavVis IVION rejects panorama generation from an image-less .e57 with 'Scan is too small' when the result would be under 512x512 pixels. Export the .e57 including images instead. Header size is checkable in CloudCompare.
- [Site Model Troubleshooting and Best Practices Guide](https://knowledge.navvis.com/docs/site-model-troubleshooting-and-best-practices-guide.md): Troubleshoot and optimize your NavVis IVION Site Models with best practices for building hierarchy, floor extents, and accurate POI visibility.
- [NavVis IVION Domain Whitelisting](https://knowledge.navvis.com/docs/ivion-domain-whitelisting.md): Domains to whitelist for NavVis IVION access, per deployment type and region: CDN eu.iv-cdn.navvis.com, frontend.iv-cdn.navvis.com, {instance}.iv.navvis.com. Enterprise uses navvis-enterprise.com; plus Mapbox, Usercentrics, Userlane.
- [Troubleshooting Upload Incomplete](https://knowledge.navvis.com/docs/troubleshooting-upload-incomplete.md): NavVis IVION Processing blocks processing when raw scan data shows upload incomplete. Recopy the data from the device and upload again over a stable connection. Causes: dropped connection, sleep mode, closed browser, SSD unplugged.
- [NavVis IVION: Minimum Browser and Network Requirements](https://knowledge.navvis.com/docs/navvis-ivion-minimum-browser-and-network-requirements.md): NavVis IVION supports current Google Chrome, Microsoft Edge, Apple Safari and Mozilla Firefox; Internet Explorer is not supported. Test speeds at fast.com, try incognito, and check VPN or firewall rules if a black screen or lag persists.
- [Troubleshooting NavVis IVION 403 Error Messages and User Permissions](https://knowledge.navvis.com/docs/troubleshooting-navvis-ivion-403-error-messages-and-user-permissions.md): NavVis IVION 403 errors: 'Network request failed: Forbidden (403)', 'Access is denied', 'Entity belongs to a different site'. Check user group permissions, session cache, VPN, firewall, CORS domains, and downloads over 30 minutes.
- [How to...](https://knowledge.navvis.com/docs/how-to-2.md)
- [How to rename a dataset](https://knowledge.navvis.com/docs/how-to-rename-a-dataset.md): Rename an existing dataset in NavVis IVION from Edit site / Site Structure by filtering to Datasets and clicking the pen icon. The Edit dataset screen also sets view and edit permissions and the Drone scan label.
- [How to View or Edit a Site Location](https://knowledge.navvis.com/docs/how-to-view-or-edit-a-site-location.md): Sometimes you may want to check or change the coordinate system applied to you site, or edit the location completely, the procedure describes how to do this.
- [How to embed an Excel file into a POI](https://knowledge.navvis.com/docs/how-to-embed-excel-file-into-pois.md): This procedure describes how to embed an Excel file into a .
- [How to change a NavVis IVION instance to Dark Mode](https://knowledge.navvis.com/docs/how-to-change-navvis-ivion-instance-to-dark-mode.md): Learn how to enable Dark Mode in IVION, Google Chrome, and Microsoft Edge for a sleek browsing experience with easy step-by-step instructions.
- [How to hide a part of the map from certain users](https://knowledge.navvis.com/docs/is-it-possible-to-hide-part-of-the-map-from-certain-users.md): It is not possible to directly hide certain parts of the map in NavVis IVION like it is with s. However, it is possible to hide a map which is in a separate .
- [How to change NavVis cloud account to another owner (E-mail address)](https://knowledge.navvis.com/docs/how-to-change-navvis-cloud-account-to-another-owner-e-mail-address.md): For different reasons (position changes, employee leaves company, etc.), the customer can change an existing NavVis IVION account to another owner with another E-mail address, so that the new owner can manage the instance under that account.
- [How to perform a total POI backup](https://knowledge.navvis.com/docs/how-to-perform-a-total-poi-backup.md): Learn how to perform a total backup of Points of Interest in NavVis IVION, including export options, file formats, and attachment inclusion.
- [How to configure a custom base map for NavVis IVION](https://knowledge.navvis.com/docs/how-to-configure-a-custom-base-map-for-navvis-ivion.md): Learn how to customize IVION base maps using Tile Map URLs, ensuring proper attribution and compatibility with popular tile servers like OpenStreetMap and Google Maps.
- [How to convert the coordinates measured by total station from left hand to right hand coordinate system](https://knowledge.navvis.com/docs/how-to-convert-the-coordinates-measured-by-total-station-from-left-hand-to-right-hand-coordinate-system.md): Total station control points measured in a left-hand coordinate system convert to the NavVis right-hand standard by swapping X and Y. Z stays unchanged; X 10 Y 20 becomes 20, 10.
- [How to retrieve NavVis IVION Logs for NavVis Support](https://knowledge.navvis.com/docs/how-to-extract-navvis-ivion-logs-for-navvis-support.md): If you are encountering issues with your NavVis , the NavVis IVION logs are required for further investigation and troubleshooting.
- [Creating a temporary NavVis support admin user and sharing](https://knowledge.navvis.com/docs/creating-a-temporary-navvis-support-admin-user-and-sharing.md): Give NavVis Support admin access to a NavVis IVION instance by adding a user under Instance Dashboard / User Management / Users. Set User Name NavVis_Support, e-mail support@navvis.com, and switch on Make user global admin.
- [How to check inspect tabs and record a .har file](https://knowledge.navvis.com/docs/how-to-check-inspect-tabs-and-record-a-har-file.md): Support engineers may ask for a HAR file plus screenshots of red Console and Network errors when NavVis IVION instance logs are not enough. Console shortcuts for Chrome, Edge, Firefox, Safari and Opera, and screenshot steps.
- [How to change the size of the POI panel](https://knowledge.navvis.com/docs/how-to-change-the-size-of-the-poi-panel.md): POI panel size in NavVis IVION is set under Settings / Site Configuration / Appearance. Click Show POI and Site Model details as full screen dialog, then Save; it applies to all POIs in your instance.
- [How to embed NavVis IVION into any website](https://knowledge.navvis.com/docs/how-to-embed-ivion-into-any-website.md): Embed NavVis IVION into a website to display your projects to the public or give virtual office tours.
- [How to Import Data in Different Coordinate Systems](https://knowledge.navvis.com/docs/how-to-import-data-in-different-coordinate-systems.md): NavVis IVION site creation defines the coordinate reference system by EPSG number, with WGS84 as standard and other systems set in the Advanced Tab. The site Base Point must lie within 20km of all imported datasets.
- [How to know if an .e57 file has normals](https://knowledge.navvis.com/docs/how-to-know-if-an-e57-file-has-normals.md): Check whether an .e57 file contains normals by opening it in CloudCompare and looking for the Normals entry in the CC Object properties table. Alternatively, extract the XML portion with the e57xmldump utility.
- [How to Backup Your NavVis IVION Site](https://knowledge.navvis.com/docs/how-to-perform-a-site-backup-in-ivion.md): Learn how to backup and migrate your NavVis IVION site components, including POIs, images, and site coordinates, for seamless site management.
- [How to set up the BIM360 Partner Card for NavVis IVION?](https://knowledge.navvis.com/docs/how-to-set-up-the-bim360-partner-card-for-navvis-ivion.md): Set up the NavVis IVION Partner Card in BIM 360 for intuitive 360° walkthroughs and easy access to 3D scanned job site information.
- [Reporting Map Issues in NavVis IVION](https://knowledge.navvis.com/docs/how-to-improve-or-report-a-problem-with-the-underlying-map.md): NavVis IVION uses our partner Mapbox to provide maps. When you notice an issue with the underlying maps, it is quickest to report this issue directly to mapbox.
- [How can I change the name or URL of a NavVis IVION Instance?](https://knowledge.navvis.com/docs/how-can-i-change-the-name-or-url-of-an-instance.md): A NavVis IVION instance name can be changed in the NavVis Cloud Manager, but the underlying URL cannot. For a new URL, set up a new instance and delete the old one after backing up Bundles and POIs.
- [How are panoramas counted in NavVis IVION?](https://knowledge.navvis.com/docs/how-are-panoramic-images-counted.md): Learn how panoramic images enhance data accuracy and efficiency in scanning, optimizing your subscription while covering larger areas effectively.
- [How to compress / extract tar files on Linux](https://knowledge.navvis.com/docs/how-to-compress-extract-tar-files-on-linux-1.md): tar gives a better compression rate and speed than zip on Linux, where zip files also hit permission issues. Compress by right-click then tar.xz, or tar -zcvf, extract with tar -zxvf, and split oversized archives into 1024MB segments.
- [How to give feedback on blurring feature](https://knowledge.navvis.com/docs/how-to-give-feedback-on-blurring-feature.md): NavVis IVION blurring errors, blur where no people are or people left unblurred, go to support@navvis.com with panoramas and screenshots. Retrieve cam0-cam3 files from /datasets_rec/dataset_ID/cam/.
- [What's New in the NavVis IVION Interface](https://knowledge.navvis.com/docs/what-is-new-in-navvis-ivion.md): NavVis IVION 12.0.0 moves the left sidebar into a Topbar and a Toolbar, and removes no features. Topbar holds Share, Site structure, Data processing, Edit site; Toolbar holds Mark & measure, POIs, Crop & download, plus a 3D / 2D toggle.
- [NavVis IVION Processing](https://knowledge.navvis.com/docs/navvis-ivion-processing.md)
- [NavVis IVION Processing Changelog](https://knowledge.navvis.com/docs/navvis-ivion-processing-changelog.md): What's new, improved, and fixed in NavVis IVION Processing.
- [Introduction](https://knowledge.navvis.com/docs/introduction-10.md): NavVis IVION Processing enhances data management with cloud-based processing, quality reporting, and advanced features like person blurring for optimal efficiency.
- [Data Processing](https://knowledge.navvis.com/docs/processing-data.md)
- [Prerequisites](https://knowledge.navvis.com/docs/processing-data-in-navvis-ivion-1.md): NavVis IVION Processing requires an IVION account, NavVis VLX or MLX data with a valid Processing license, and admin or Data Manager rights. NavVis MLX datasets need instance version IVION 11.3.2; Enterprise also covers NavVis M6.
- [Managing Cloud Storage](https://knowledge.navvis.com/docs/managing-cloud-storage-1.md)
- [Usage Metrics](https://knowledge.navvis.com/docs/usage-metrics.md): Overview of your data usage for all NavVis IVION sites and instances, including cloud storage and processing balance.
- [Instance running low on cloud storage?](https://knowledge.navvis.com/docs/instance-running-low-on-storage-capacity.md): NavVis IVION instance low on cloud storage has two fixes: delete uploaded and processed datasets from sites, or upgrade your NavVis IVION Processing package. Covers Processing Enterprise packages and defines dataset, site, and instance.
- [Calculating the Storage and Processing Units](https://knowledge.navvis.com/docs/calculating-the-storage-and-processing-units.md): NavVis IVION Processing counts cloud storage from uploaded Recorded datasets plus outputs: panoramas, .ply and .e57 point clouds, quality maps, and log files. Processing units include Person Blurring; failed tasks don't count.
- [Removing Unwanted Data](https://knowledge.navvis.com/docs/removing-unwanted-data.md): NavVis IVION cloud storage is shared across all instances; free it by deleting old datasets and processed data. Use Data Processing / Processed Data / tick the dataset / Delete, or Site Set-up / Dataset Management. The site itself stays.
- [Upgrading your Data Processing Package](https://knowledge.navvis.com/docs/upgrading-your-data-processing-package.md): If an NavVis IVION Instance runs out of cloud storage or processing units you can upgrade to a package with a higher storage capacity
- [What is the difference between Instance Storage and Cloud Storage in NavVis IVION?](https://knowledge.navvis.com/docs/what-is-the-difference-between-ivion-core-and-ivion-processing-storage-1.md): Learn what is the difference between Instance Storage and Cloud Storage in NavVis IVION
- [How is billed sqm calculated in NavVis IVION Processing?](https://knowledge.navvis.com/docs/how-is-billed-sqm-calculated-in-navvis-ivion-processing.md): Billed sqm in NavVis IVION Processing counts area only within 10 m of the mapping trajectory; overlaps inside one dataset count once. Unit rates cover NavVis VLX 3 and MLX in Dynamic, Eco 20 and Eco 40, and VLX 1/2 in Dynamic only.
- [When are processing units counted against the budget?](https://knowledge.navvis.com/docs/when-are-processing-units-counted-against-the-budget.md): Units are subtracted from your NavVis IVION Processing balance for tasks tagged green FINISHED, while FAILED and CANCELLED tasks cost nothing. Yellow FINISHED signals large control point residuals, and reprocessing charges both tasks.
- [How is the dataset file size calculated in NavVis IVION processing?](https://knowledge.navvis.com/docs/how-is-the-dataset-file-size-calculated-in-ivion-processing.md): NavVis IVION Processing sizes datasets in base 10, where 1000 bytes equals 1 kilobyte. A dataset reported as 941 MB size on disk in Windows base 2 counts as 986 MB, matching Ubuntu and MAC OS.
- [Why does the NavVis IVION dataset size change depending on the operating system?](https://knowledge.navvis.com/docs/why-does-the-navvis-ivion-dataset-size-change-depending-on-the-operating-system.md): NavVis IVION Processing reports dataset size in base-10, like Ubuntu and Mac, so a dataset shows 986 MB while Windows Size on disk shows 941 MB. Both are the same 986 783 744 bytes; Windows counts 1024 bytes per kilobyte.
- [Processing Tasks](https://knowledge.navvis.com/docs/processing-tasks.md)
- [Uploading Unprocessed Data](https://knowledge.navvis.com/docs/uploading-data.md): Upload unprocessed data from Data processing / Upload Unprocessed Data on the published site, using Upload Data or drag and drop. Do not close the browser or let the computer sleep mid-upload; the list shows status and GS Mode tags.
- [Creating a Processing Task](https://knowledge.navvis.com/docs/processing-tasks-1.md): Create a processing task under Data Processing / Processing Tasks while data is still uploading. Includes cropping with Define processing time frame, Cross-dataset alignment (CDA) groups, and surveyed control point upload (.csv, .txt).
- [Point Cloud and Panorama Settings](https://knowledge.navvis.com/docs/point-cloud-and-panorama-settings-1.md): Adjust point cloud settings with modes like Dynamic, Eco 20, and High Confidence for optimal data processing in indoor and outdoor environments.
- [IVION Processing Checks of the Control Point File](https://knowledge.navvis.com/docs/ivion-processing-checks-of-the-control-point-file.md): IVION Processing runs an alignment check on the uploaded surveyed control point file: yellow flags unrecognized lines, red flags missing control points. Warns above 10 m alignment error or a left-handed coordinate system.
- [Adding Processed Data to Dataset Management](https://knowledge.navvis.com/docs/adding-processed-data-to-dataset-management.md): After processing your data, you can transfer it to  Management to view and process it further in the Site Setup of NavVis IVION.
- [Detection and Blurring](https://knowledge.navvis.com/docs/detection-and-blurring.md): Enhance privacy with NavVis IVION's person and license plate blurring features, ensuring confidentiality while maintaining spatial usefulness in data sharing.
- [Activity log](https://knowledge.navvis.com/docs/activity-log.md): Track your dataset usage with the Activity log. Access detailed insights like timestamps, IDs, and processing status in a downloadable .CSV file.
- [Downloading Processed Data](https://knowledge.navvis.com/docs/downloading-processed-data.md): Download processed datasets from Data Processing / Processed Data in NavVis IVION. Output files: filtered point cloud .e57/.ply, panoramas .zip, dataset archive .nvd, control points log .log, surveyed control points .csv, report .pdf.
- [Downloading Data Processing Task Details](https://knowledge.navvis.com/docs/downloading-data-processing-task-details.md): Use the this procedure to download a processing task to your computer.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting.md)
- [Resellers Partners](https://knowledge.navvis.com/docs/resellers-16.md)
- [Post-processing fails with 'Check failed: rotation_vectornorm()'](https://knowledge.navvis.com/docs/post-processing-fails-with-check-failed-rotation-vectornorm.md): Post-processing aborts with 'Check failed: rotation_vector.norm()' when SLAM diverges in the internal Kalman filter. Re-process first, then cut the dataset with nv_cut-dataset where SLAM breaks. Covers NavVis IVION Processing.
- [Post-processing fails with Segmentation fault (core dumped)](https://knowledge.navvis.com/docs/postprocessing-fails-with-segmentation-fault-core-dumped-1.md)
- [Post-Processing fails with Unknown error (exit code: 2)](https://knowledge.navvis.com/docs/post-processing-fails-with-unknown-error-exit-code-2-1.md)
- [Processing error: Anchor log line appears to have invalid data Line has less than 10 fields](https://knowledge.navvis.com/docs/processing-error-anchor-log-line-appears-to-have-invalid-data-line-has-less-than-10-fields.md): Processing interrupted with 'Anchor log line appears to have invalid data' and 'Line has less than 10 fields' comes from a modified GCP ID. Check anchors.txt and anchor_poses_recorded.txt for special characters, or add # before the ID.
- [Incorrect size of camera image error message troubleshooting](https://knowledge.navvis.com/docs/incorrect-size-of-camera-image-error-message-troubleshooting.md): Modified panoramas, for example face-blurred images, trigger 'Incorrect size of camera image(s)' warnings and no panoramas after processing. Compare size, resolution, and rotation with the original in datasets_rec/cam, then reprocess.
- [How to identify the error source of a blocked dataset in NavVis IVION Processing](https://knowledge.navvis.com/docs/how-to-identify-the-error-source-of-a-blocked-dataset-in-ivion-processing.md): NavVis IVION Processing blocks a dataset when surveyed control points do not match those captured during the scan. Compare anchor_poses_recorded.txt with the control point file for typos, non-metric units or left-handedness.
- [High control point / anchor residuals in z-direction](https://knowledge.navvis.com/docs/high-control-point-anchor-residuals-in-z-direction.md): High z-direction anchor residuals near 80-85 cm in a processed NavVis VLX dataset trace to the device not being taken off during the anchor. Also check the control point button push, the mapping log, and residuals_xyz.png.
- [Troubleshooting Cloud Processing Errors](https://knowledge.navvis.com/docs/troubleshooting-cloud-processing-errors.md): IVION Processing red Failure consumes no units - download logs via the three dots and email support@navvis.com. Yellow Finished means large control point residuals; use View control point configuration or check the blue quality map.
- [IVION Processing Job Failure Troubleshooting Guide](https://knowledge.navvis.com/docs/toofa1.md): IVION Processing red Failure means corrupt or incomplete data with no units deducted; yellow Finished means high control point residuals. Download task details, re-copy from the device SSD and re-upload to fix BagIOException/BZ_IO_ERROR.
- [Renaming Control Points in NavVis Processing](https://knowledge.navvis.com/docs/renaming-control-points.md): IVION Processing cannot find a control point when the name in the control points file differs from the one used while scanning. Fix it in View control point configuration: pencil icon, new name, Rename, Save changes.
- [Troubleshooting a failed data transfer from Cloud Storage to Instance Storage](https://knowledge.navvis.com/docs/troubleshooting-a-failed-data-transfer-from-cloud-storage-to-instance-storage.md): When a processed dataset fails to move from Cloud Storage to Instance Storage, check free instance storage under Site setup / Dataset management. Then restart the NavVis IVION instance from NavVis Cloud, or send IVION logs to Support.
- [Point cloud has incomplete or missing data](https://knowledge.navvis.com/docs/point-cloud-has-incomplete-or-missing-data.md)
- [Some control points are not aligned or not found error message](https://knowledge.navvis.com/docs/some-control-points-are-not-aligned-or-not-found-error-message-1.md)
- [Uploaded dataset is missing statistical data](https://knowledge.navvis.com/docs/uploaded-dataset-is-missing-statistical-data.md): Missing statistics in IVION Cloud Processing: recorded at, panoramas and scanned area columns stay empty with a spinning wheel. The final statistics stage failed after a device fault; the dataset still processes.
- [Processing failed with Error Code 24](https://knowledge.navvis.com/docs/processing-failed-with-error-code-24.md): NavVis IVION Processing Error Code 24, 'Post-Processing failed.', occurs when two bag files in the bags directory hold IMU data recorded at the same time. Move the smaller duplicate .bag out of internal/bags; back up raw data first.
- [How to prevent upload/download issues with NavVis IVION when the device goes into sleep or is locked?](https://knowledge.navvis.com/docs/how-to-prevent-uploaddownload-issues-with-navvis-ivion-when-the-device-goes-into-sleep-or-is-locked-1.md): Learn why uploads/downloads to NavVis IVION fail due to sleep mode and discover solutions to keep your network active during transfers.
- [Cloud processing failed but no errors in the logs show what happened](https://knowledge.navvis.com/docs/cloud-processing-failed-but-no-errors-in-the-logs-what-happened.md): Cloud processing fails with no error in the logs when a dataset exceeds the 36-hour timeout; recordings must stay under 60 minutes. Split the dataset into two tasks with 10% overlap; check for 'Job attempt duration exceeded timeout'.
- [Support for fixing processing errors](https://knowledge.navvis.com/docs/support-for-fixing-processing-errors.md)
- [Fixing the Too Far from Site Error in NavVis IVION](https://knowledge.navvis.com/docs/toofa1-1.md): Resolve the "Too far from site" error in NavVis IVION by ensuring your spatial reference system matches the processed dataset for successful data transfer.
- [Postprocessing ignored dataset; executable has reached its end of life](https://knowledge.navvis.com/docs/postprocessing-ignored-dataset-executable-has-reached-its-end-of-life-1.md)
- [Live map doesn't look like it should](https://knowledge.navvis.com/docs/live-map-doesnt-look-like-it-should-what-to-do.md): Double walls, misaligned structures or curved corridors on the live map come from SLAM drift and are corrected by loop closures during post-processing. Also called the 'butterfly effect'; a sudden trajectory jump means SLAM got lost.
- [How to...](https://knowledge.navvis.com/docs/how-to-1.md)
- [How to rename or delete a control point in a dataset](https://knowledge.navvis.com/docs/how-to-rename-or-delete-an-anchor-control-point-in-a-dataset.md): Rename or delete a control point in a NavVis dataset by editing its line in the recorded anchor poses file. Note its name and capture time, cross-check qualitymap_rec.png, and edit on Ubuntu/Linux to avoid Windows newlines.
- [How to allow my security firewall to allow uploads to NavVis Cloud](https://knowledge.navvis.com/docs/how-to-allow-my-security-firewall-to-allow-uploads-to-navvis-cloud.md): Whitelist all AWS subnets for ELB, EC2 and S3 storages so a security firewall stops blocking uploads to NavVis Cloud. Instance IP addresses are dynamic, so no single IP works; also covers a Failed - Forbidden bundle download in Chrome.
- [How to extract Multi-Part Zip Files with z01 extension](https://knowledge.navvis.com/docs/how-to-extract-multi-part-zip-files-with-z01-extension.md): Multi-part zip files with .z01 and .z02 extensions, as produced by WinRar on Windows, extract on Linux using 7zip. Keep all parts in one folder, then run 7z x somefile.z01 to rebuild the file structure.
- [How to Export Panoramic Images from Your Dataset](https://knowledge.navvis.com/docs/clone-how-to-download-a-panorama-image-from-navvis-ivion.md): Learn how to share panorama images by locating dataset IDs and image numbers using Google Chrome, ensuring privacy while sharing stunning visuals.
- [How to exclude some control points from Processing](https://knowledge.navvis.com/docs/excluding-control-points-from-processing.md): This describe how you can deselect or edit the control points that are causing problems.
- [Scanning in Reflective Environments](https://knowledge.navvis.com/docs/scanning-in-reflective-environments-doc.md): Mirrors, glass, and polished metal make the LiDAR beam record false points behind the real surface plane. Cover mirrors, pass at an angle, loop-close around reflective zones, then run Point Cloud Cleanup and High Confidence filtering.
- [How to split a dataset into two parts for Cloud Processing](https://knowledge.navvis.com/docs/how-to-split-a-dataset-into-two-parts-for-cloud-processing.md): Split a dataset that fails cloud processing into two tasks, range slider 0-55% and 45-100%, keeping about 10% overlap to align the parts. Timeout signs include Job attempt duration exceeded timeout and recordings over 60 minutes.
- [Achieving Accuracy When Using Cross-Dataset Alignment (CDA)](https://knowledge.navvis.com/docs/achieving-accuracy-when-using-cross-dataset-alignment-cda.md): Cross-dataset alignment (CDA) needs at least two alignment markers in overlapping areas, or three surveyed control points per dataset in one reference system. Hub, chain, loop, and multi-floor layouts.
- [Control Point Types: Surveyed and Alignment Markers](https://knowledge.navvis.com/docs/control-point-types-surveyed-and-alignment-markers.md)
- [How to Visualize in 3D with NavVis Gaussian Splatting](https://knowledge.navvis.com/docs/how-to-visualize-in-3d-with-navvis-gaussian-splatting.md): NavVis Gaussian Splatting renders photorealistic 3D scenes as semi-transparent ellipsoids. Beta on NavVis MLX: toggle it on the device and in NavVis IVION Processing, then view Splats on the 3D tab. Scans must be under 15 minutes.
- [NavVis Academy Documentation](https://knowledge.navvis.com/docs/navvis-academy-documentation.md)
- [Checklists and Handouts](https://knowledge.navvis.com/docs/checklists-and-handouts.md): NavVis Academy PDF downloads: NavVis MLX and NavVis VLX Quick Start Guides, plus scanning preparation and pre-training equipment checklists. Also factory mapping exercises and NavVis IVION site model and dataset alignment guides.
- [NavVis IVION Go](https://knowledge.navvis.com/docs/navvis-ivion-go.md)
- [Changelog](https://knowledge.navvis.com/docs/changelog-1.md): NavVis IVION Go release notes for Android and iOS, from version 1.5.0 up to 1.7.2 (June 8th, 2026). Covers POI editing and search fixes, SSO and enterprise sign-in changes, 360° camera capture, and crash fixes.
- [Introduction](https://knowledge.navvis.com/docs/introduction-2.md): NavVis IVION Go is a mobile app on the App Store and Play Store for accessing your NavVis IVION instance. Requires iOS 17.0 and iPhone 8 and above, or Android 10.0 and above with ARCore.
- [Connecting your NavVis IVION Instance to NavVis IVION Go](https://knowledge.navvis.com/docs/connecting-your-navvis-ivion-instance-to-navvis-ivion-go.md): Connect NavVis IVION Go to your NavVis IVION instance by typing the instance URL, including https://, or scanning it with the OCR or QR-code scanner. Then sign in with SSO, IVION credentials, or Continue without login.
- [Mobile Device Management](https://knowledge.navvis.com/docs/mobile-device-management.md): Preconfigure NavVis IVION Go through Mobile Device Management so every user gets the same instance_url and support_email. Set it up in Microsoft Intune App Configuration Policies, with iOS XML and Android JSON templates.
- [Site Models](https://knowledge.navvis.com/docs/site-models.md): A site model is a three-dimensional model naming the buildings, floors, and rooms of a site. You cannot create one in NavVis IVION Go; generate it in NavVis IVION. Any site model works, and more complex models improve map and site quality.
- [Indoor Maps](https://knowledge.navvis.com/docs/indoor-maps.md)
- [How to Connect and Capture 360° Images](https://knowledge.navvis.com/docs/connecting-360-camera.md): Connect a 360° camera to the NavVis IVION Go app, capture panoramas, and upload them to NavVis IVION. Supports Insta360 X3, X4, X5, RS One 1 inch, Ricoh Theta X, Z1 and SC. Each capture uploads as a separate dataset.
- [Exploring](https://knowledge.navvis.com/docs/exploring.md)
- [Exploring an Instance and Selecting Sites](https://knowledge.navvis.com/docs/exploring-an-instance-and-selecting-sites.md): Select sites in the hamburger menu and tap any site to load the map view.
- [Interface and Menus](https://knowledge.navvis.com/docs/interface-and-menus.md): NavVis IVION Go interface: click the Panorama icon or double-tap to switch views, use the Map icon, floor picker bar, blue positioning icon, and search. Main menu covers Sites, Instances, Open in browser, and About & Privacy.
- [Site Health](https://knowledge.navvis.com/docs/site-health.md): Green: no problems with the site, Yellow: the site has problems but it can still be loaded, Red: the site cannot be loaded
- [Exploring in Map Mode](https://knowledge.navvis.com/docs/exploring-in-map-mode.md)
- [Exploring in Panorama Mode](https://knowledge.navvis.com/docs/exploring-in-panorama-mode.md)
- [POI Details](https://knowledge.navvis.com/docs/poi-details.md): In NavVis IVION Go, tap on a POI to view the POI name, category, and room. Swipe the POI information sheet up to view additional details.
- [Managing POIs](https://knowledge.navvis.com/docs/creating-and-editing-pois.md)
- [Creating a New POI](https://knowledge.navvis.com/docs/creating-a-new-poi.md): Long press anywhere in a panorama or on the map to create a point of interest in NavVis IVION Go.
- [Uploading an Image](https://knowledge.navvis.com/docs/uploading-an-image.md): To add an image to a POI in NavVis IVION Go, tap the camera icon in the Create POI dialog.
- [Editing an Image](https://knowledge.navvis.com/docs/editing-an-image.md): NavVis IVION Go prompts you to crop images attached to points of interest (POIs)
- [Editing a POI](https://knowledge.navvis.com/docs/editing-a-poi.md): Edit a POI in NavVis IVION Go from the POI details panel: tap Edit, then tap any field to change it. Category lists are searchable. Two people can edit one POI at once, and the newest changes override older ones.
- [Searching for POIs](https://knowledge.navvis.com/docs/searching-for-pois.md): The text search in NavVis IVION Go will look for the search term in both title and description text of Points of Interest (POIs)
- [Visual Position and Tracking](https://knowledge.navvis.com/docs/visual-position-and-tracking.md)
- [Introduction](https://knowledge.navvis.com/docs/introduction-3.md): NavVis has developed our own technology to locate users inside buildings using the visual information provided by their phone's camera.
- [Finding Your Position](https://knowledge.navvis.com/docs/finding-your-position.md): To start using visual positioning in NavVis IVION Go, tap the blue button at the bottom of the navigation menu.
- [Tracking](https://knowledge.navvis.com/docs/tracking.md): In NavVis IVION Go, a blue dot indicates your location on the map, and the arrow indicates which location you are facing.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-5.md)
- ["Indoor Maps: Missing" Error](https://knowledge.navvis.com/docs/indoor-maps-missing-error.md): The 'Indoor Maps: missing' error is resolved by generating the map within NavVis IVION. Generate it, then refresh the Site List View by dragging down or re-opening it. Check the SiteModel Floor's point cloud; slopes limit map generation.
- [“Positioning is not enabled for the selected site” Error](https://knowledge.navvis.com/docs/troubleshooting-template.md): NavVis IVION Go shows “Positioning is not enabled for the selected site” when finding your position. Ask your instance administrator to create a visual index and restart the site.
- [“Panorama image not found” Error](https://knowledge.navvis.com/docs/troubleshooting-template-1.md): NavVis IVION Go shows “Panorama image not found” when switching from map view to panorama view. Check the internet connection, restart the app, then contact your instance administrator or NavVis Support.
- [How to log in using OIDC](https://knowledge.navvis.com/docs/how-to-login-using-oidc.md)
- [NavVis IVION API](https://knowledge.navvis.com/docs/ivion-api.md)
- [Introduction](https://knowledge.navvis.com/docs/navvis-ivion-api-documentation.md): Unlock the potential of NavVis IVION with APIs for custom workflows and integration, tailored for developers seeking to enhance 3D spatial data applications.
- [Backend](https://knowledge.navvis.com/docs/backend.md)
- [Introduction](https://knowledge.navvis.com/docs/overview-of-navvis-ivion-rest-api-documentation.md): Using the NavVis IVION backend API, you can add IoT functionality, make bulk changes to users and access permissions, automatically retrieve and update POI data, etc.
- [Authentication](https://knowledge.navvis.com/docs/authentication.md)
- [Logging In](https://knowledge.navvis.com/docs/logging-in.md): Access NavVis IVION data securely with third-party applications through a streamlined authorization process and manage access tokens efficiently.
- [JWT Introduction](https://knowledge.navvis.com/docs/jwt-introduction.md): The login method now uses two tokens for enhanced security: a 30-minute access token and a refresh token for obtaining new access tokens.
- [JSON Web Token](https://knowledge.navvis.com/docs/json-web-token.md): Follow these steps to implement authentication with a refreshable token:
- [Refreshing the Access Token](https://knowledge.navvis.com/docs/refreshing-the-access-token.md): Learn how to refresh your NavVis IVION access token using a refresh token to maintain uninterrupted access and manage expiration effectively.
- [Point Streaming API Usage Guide](https://knowledge.navvis.com/docs/point-streaming-api-usage-guide.md): Learn to use the NavVis IVION Point Streaming API for accessing point cloud data, including authorization, downloading, and managing visibility attributes.
- [Frontend](https://knowledge.navvis.com/docs/frontend.md)
- [Introduction](https://knowledge.navvis.com/docs/overview-of-navvis-ivion-frontend-api-documentation-1.md): Customize and enhance NavVis IVION with the Frontend API using JavaScript or TypeScript for tailored user interfaces and interactive experiences.
- [Getting Started](https://knowledge.navvis.com/docs/getting-started-1.md): Learn how to confirm your NavVis IVION version, set up your development environment, and troubleshoot common issues with our comprehensive guide.
- [Sample Applications](https://knowledge.navvis.com/docs/sample-applications-1.md): Download sample applications for the NavVis IVION frontend API
- [How-To Guides](https://knowledge.navvis.com/docs/how-to-guides-2.md)
- [Updating your integration from the Sidebar Menu API to the Top Bar API](https://knowledge.navvis.com/docs/api-fe-ivion-12-0-0.md): NavVis IVION 12.0.0 replaces the Sidebar Menu API with the Top Bar API: ui.sidebarMenuService becomes ui.topBarService, mostly a rename. SidebarMenuItemInterface becomes TopBarItemInterface; isPreviewIconVisible removed.
- [Programming POI Events](https://knowledge.navvis.com/docs/programming-poi-events.md): Programming Point of Interest (POI) events with the NavVis IVION frontend API
- [Routing and Special Zones](https://knowledge.navvis.com/docs/routing-and-special-zones.md): Sample application for the NavVis IVION frontend API. Display an alert whenever a route traverses a site model that has the attribute secure:true.
- [Using the IoT Dashboard App](https://knowledge.navvis.com/docs/using-the-iot-dashboard-app-1.md): Build an app to visualize sensor data via MQTT, with alerts for thresholds, using Node.js, TypeScript, and NavVis IVION for a dynamic dashboard experience.
- [Domains and Repositories](https://knowledge.navvis.com/docs/domains-and-repositories.md)
- [Domains and Repositories](https://knowledge.navvis.com/docs/domains-and-repositories-2.md): NavVis IVION Frontend API models domain data with the Repository Pattern, and RestRepository supplies CRUD plus query filtering. findOne() and findAll() reuse working memory unless ForceFetch is true; filters support radius geofencing.
- [Panorama Images Repository](https://knowledge.navvis.com/docs/panorama-images-repository-1.md): Follow these steps to get panorama image metadata in NavVis IVION that is within a particular room and set to be hidden:
- [Points of Interest Repositories](https://knowledge.navvis.com/docs/creating-custom-poi-types.md): Learn to create and manage POI types and groups in NavVis IVION, including user permissions, icons, and geofencing for efficient data organization.
- [Site Model Repository](https://knowledge.navvis.com/docs/site-model-repository-1.md): The Site Model Repository filters buildings, floors, and rooms from a given point in a NavVis IVION site model. Call findWithinGlobal with types.FLOOR or findClosestByTypeAndDistance2D with types.ROOM, seeded by the 3D cursor position.
- [Client Configuration](https://knowledge.navvis.com/docs/client-configuration.md)
- [Introduction](https://knowledge.navvis.com/docs/introduction-9.md): With the client configuration parameters, you can customize the appearance and behavior of NavVis IVION using the NavVis IVION Frontend API.
- [Client Configuration Parameters](https://knowledge.navvis.com/docs/client-configuration-1.md): Explore configuration parameters in NavVis IVION, including aliases and URL-only options, to customize your settings effectively.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-4.md)
- [Combination of onPoiClick and goToPoi moved to a wrong position](https://knowledge.navvis.com/docs/combination-of-onpoiclick-and-gotopoi-moved-to-a-wrong-position.md): onPoiClick combined with goToPoi moves the NavVis IVION API viewpoint to the wrong POI position because no delay separates the two functions. Add a delay, for example 300ms, so the POI information loads first.
- [How to...](https://knowledge.navvis.com/docs/how-to.md)
- [How to login with IVION Frontend API](https://knowledge.navvis.com/docs/how-to-login-with-ivion-frontend-api.md): Log in with the NavVis IVION Frontend API by calling getApi, then exchanging credentials for a token with getToken and authenticating via loginWithToken. Links to the Frontend API reference docs.
- [How to upgrade the NavVis IVION Frontend API NPM package](https://knowledge.navvis.com/docs/how-to-upgrade-ivion-frontend-api-npm-package.md): Replace the old NavVis IVION NPM (Node Package Manager) package with the latest version
- [How to ensure that NavVis IVION fits my corporate identity](https://knowledge.navvis.com/docs/how-to-ensure-that-navvis-ivion-fits-my-corporate-identity.md): Match NavVis IVION to your corporate identity with custom site cover images, a POI as each site's starting point, and the NavVis IVION Frontend API. The Frontend API requires JavaScript and TypeScript skills.
- [NavVis IVION Integrations](https://knowledge.navvis.com/docs/navvis-ivion-integrations.md)
- [NavVis IVION Data Converter for TopoDOT®](https://knowledge.navvis.com/docs/navvis-iprj-file-format-converter-manual-copy.md): iprj.exe converts NavVis VLX datasets (.nvd archive plus pano.zip) into TopoDOT IPRJ projects for MicroStation. Requires Windows 10 or newer, NavVis IVION Core or Enterprise, Bentley CAD and a TopoDOT license. --dataset, --multiple.
- [Autodesk Forma](https://knowledge.navvis.com/docs/autodesk-forma.md)
- [NavVis IVION Connector for Autodesk® Forma Data Management](https://knowledge.navvis.com/docs/navvis-ivion-connector-for-autodesk-construction-cloud.md): Seamlessly connect NavVis IVION with Autodesk Construction Cloud for improved issue tracking and resolution through Basic and Enhanced Sync options.
- [Installation Guide to NavVis IVION Connector Setup for Autodesk Forma Data Management](https://knowledge.navvis.com/docs/installation-guide-for-autodesk-forma.md): Install the NavVis IVION Connector for Autodesk Forma, authorize both systems, then create Basic, Enhanced, or Georeferenced sync profiles. Covers POI-to-issue mapping, RMS alignment values, and IFC4/EPSG georeferencing rules.
- [NavVis IVION Add-In for Autodesk® Revit](https://knowledge.navvis.com/docs/navvis-ivion-add-in-for-revit.md): Install the NavVis IVION Add-In for Autodesk Revit from the Autodesk App Store and connect under NavVis / Settings with your instance root URL. Create a coordinate transformation from two POI tie points; DXF floor plans export in meters.
- [End-to-End Data Workflows](https://knowledge.navvis.com/docs/end-to-end-data-workflows.md)
- [Data Workflows Overview](https://knowledge.navvis.com/docs/data-workflows-overview.md): NavVis IVION point cloud export paths into third-party CAD, BIM, and digital twin software, with minimum versions per tool. Uses Crop & Download or the Point Streaming API, with .E57, .LAS, .POD, .RCS/.RCP via Autodesk Recap Pro.
- [Autodesk® ReCap Pro](https://knowledge.navvis.com/docs/recap-pro-by-autodesk.md): Export NavVis IVION data in .e57, .rcs or .las to use it in Autodesk ReCap Pro, a third-party program for cleaning data and creating meshes. ReCap Pro converts those formats to its proprietary .rcs or .rcp format.
- [NavVis Desktop Processing](https://knowledge.navvis.com/docs/navvis-desktop-processing.md)
- [Desktop Processing Changelog](https://knowledge.navvis.com/docs/navvis-mapping-changelog.md): NavVis Desktop Processing release notes from version 2.11.0 to 6.0.11, using major.minor.patch numbering. Covers JPEG XL support in 6.0.0, Potree2-only web processing in 5.1.2, and the M6 processing drop in 3.0.0.
- [Introduction to NavVis Desktop Processing](https://knowledge.navvis.com/docs/introduction-to-desk-top-processing.md): NavVis Desktop Processing is the on-premise alternative to cloud NavVis IVION Processing, keeping all data local for secure offline environments. From version 3.0.0, releases follow major/minor/patch versioning (X.0.0, X.X.0, X.X.X).
- [Technical Support for Desktop Processing](https://knowledge.navvis.com/docs/technical-support.md): Contact NavVis Support at support@navvis.com for desktop post-processing issues, attaching NavVis-diagnosis.log.gz and NavVis.log.tar.gz. Run navvis-diagnosis --all and send the dataset from /datasets_rec plus the /datasets_proc logs.
- [Setup and Administration](https://knowledge.navvis.com/docs/administration-of-an-on-premise-setup.md)
- [What specifications does a desktop computer need for desktop processing?](https://knowledge.navvis.com/docs/hardware-requirements-1.md): Optimize your NavVis dataset processing with a certified Ubuntu 22.04 workstation. Learn about RAM, CPU, and disk space requirements for setup.
- [Installing the NavVis Desktop Processing Software](https://knowledge.navvis.com/docs/installing-the-navvis-desktop-processing-software.md): NavVis Desktop Processing installs on Ubuntu 22.04 from installation-scripts.zip: allow launching, type 1 for a clean install, and enter your device login. Requires an active update subscription; license files go in ~/NavVis/Licenses.
- [Updating the NavVis Desktop Processing Software](https://knowledge.navvis.com/docs/updating-the-navvis-desktop-processing-software.md): Update the NavVis desktop processing software with the UI Software Updater or in a terminal using sudo apt-get update then sudo apt-get upgrade. Set “Notify me of a new Ubuntu version” to Never, then reboot.
- [Managing Desktop Processing Licenses](https://knowledge.navvis.com/docs/managing-desktop-processing-licenses.md): NavVis Desktop Processing licenses are tied to a device serial number; one installation processes data from all licensed devices. Copy a new license to /Home/NavVis/Licenses or /etc/NavVis.
- [Migrating System Data from Ubuntu 18.04 to Ubuntu 22.04](https://knowledge.navvis.com/docs/migrating-system-data-ubuntu-1804-to-ubuntu-2204.md): NavVis Desktop Processing on Ubuntu 18.04 requires a fresh Ubuntu 22.04 install, not the built-in upgrade path. Back up the OS drive with Deja Dup first, then restore from the Backups app.
- [NavVis License Questions and Answers](https://knowledge.navvis.com/docs/navvis-license-questions-and-answers.md): NavVis Desktop Processing Software licenses are tied to each NavVis VLX/M6 and to one workstation under the EULA. Covers expired annual update packages, System Software version mismatches, and license downloads.
- [Using NavVis Desktop Processing](https://knowledge.navvis.com/docs/using-navvis-desktop-processing.md)
- [Using NavVis SiteMaker](https://knowledge.navvis.com/docs/using-sitemaker.md)
- [Introduction](https://knowledge.navvis.com/docs/introduction-6.md): NavVis SiteMaker is the desktop app that runs NavVis Desktop Processing on a local Ubuntu workstation. Post-processing converts datasets_rec to datasets_proc; web-processing builds datasets_web.
- [Understanding the UI and Settings](https://knowledge.navvis.com/docs/understanding-the-ui.md): NavVis SiteMaker UI walkthrough of the Project, Datasets, Settings and Activity Log tabs. Point cloud defaults: 1cm resolution, Sharp-Edges filtering, .e57 format; LAS, PTS, XYZ, PLY, E57 supported.
- [Creating a SiteMaker Project](https://knowledge.navvis.com/docs/creating-a-sitemaker-project.md): SiteMaker projects start from the Project tab: click New Project wizard, then set Project Name and Project Location. Custom base directories datasets_rec, datasets_proc, datasets_web and control point poses are optional.
- [Opening an Existing Project](https://knowledge.navvis.com/docs/opening-an-existing-project.md): NavVis SiteMaker reopens a saved project from the Project tab. Click Open Project at the top right and select the project_name.ini file, or choose it from the Recent Projects list.
- [A Processing Walkthrough](https://knowledge.navvis.com/docs/a-processing-walkthrough.md): Post-processing in a SiteMaker project: copy datasets_rec folders from the device SSD to dataset_rec, select datasets on the Datasets tab, then click Start! Activity Log shows real-time logs; videos cover control points and .e57 at 5mm.
- [Transferring Data to a Desktop](https://knowledge.navvis.com/docs/transferring-data-to-a-desktop.md): Data moves through three stages - Scanning, Post-processing, Web processing - stored in datasets_rec, datasets_proc, and datasets_web. Pull the SSD from the powered-down device via a SATA-to-USB adapter; never delete datasets_rec.
- [Web Processing](https://knowledge.navvis.com/docs/web-processing-1.md): Web-processing in SiteMaker prepares post-processed datasets for NavVis IVION, generating streamable point clouds and panorama image tiles. In the Datasets tab, choose web-processing and click Start!; output goes to datasets_web.
- [Advanced Usage](https://knowledge.navvis.com/docs/advanced-usage-1.md)
- [Control Point Operations](https://knowledge.navvis.com/docs/control-points-4.md)
- [Control Point File Requirements and Formats](https://knowledge.navvis.com/docs/control-points-reqs.md): Control point files must be .csv (comma-delimited) or .txt (space-delimited): ID, X, Y, Z per line, at least 3 points per dataset. Metric, right-handed coordinates; # excludes a line; 20,000 m max from the NavVis IVION site origin.
- [Checking Control Point Errors after Processing](https://knowledge.navvis.com/docs/checking-control-point-errors-after-processing.md)
- [Point Cloud Operations](https://knowledge.navvis.com/docs/edit-post-processing-settings.md)
- [Point Cloud Formats and Settings](https://knowledge.navvis.com/docs/point-cloud-settings-1.md): Point Cloud Settings cover Colorize point clouds, Filtering mode (NavVis M6 only), Preset (NavVis VLX only), Resolution and Format. Resolution defaults to 10mm, adjustable 5mm to 100mm; formats include PLY, E57, PTS, XYZ, LAS, POD and RCS.
- [Panorama Operations](https://knowledge.navvis.com/docs/panorama-operations.md)
- [Panorama Settings](https://knowledge.navvis.com/docs/panorama-settings-1.md): The Settings tab controls panorama generation, the maximum number of rendering threads, floor filling, and the operator mask. Uncheck Generate panoramic images to skip them; floor filling adds estimated colors and is on by default.
- [Operator Mask for Panorama Images](https://knowledge.navvis.com/docs/operator-mask-for-panorama-images.md): The default operator mask hides the operator's shoulders and legs in panoramas. Using no mask or a smaller custom binary mask speeds up floor filling and improves floor image quality, but no mask raises the risk of the operator appearing.
- [Creating a Custom Operator Mask](https://knowledge.navvis.com/docs/creating-a-custom-operator-mask-in-gimp.md): Custom operator masks for NavVis SiteMaker are 8192x4096 PNG files; white regions are retained, black regions masked. Edit the default 00000-pano_mask.png in Microsoft Paint or macOS Preview.
- [Custom Arguments](https://knowledge.navvis.com/docs/custom-arguments.md): Custom arguments in NavVis SiteMaker add post-processing flags such as --start-time, --stop-time, --cloud-format=e57, and --no-pano. Enter them under Custom arguments (advanced) in the Settings tab; they override checkboxes.
- [Dynamic Object Filtering](https://knowledge.navvis.com/docs/dynamic-object-filtering.md): Dynamic object filtering strips artifacts left by moving people or objects during post-processing, on by default in balanced mode. Switch to aggressive for legacy results, or pass --dynamic-objects-filter-mode=disabled in SiteMaker.
- [Dataset Description](https://knowledge.navvis.com/docs/dataset-description.md)
- [Dataset Structure](https://knowledge.navvis.com/docs/dataset-structure-1.md)
- [Recorded Datasets](https://knowledge.navvis.com/docs/recorded-data.md): A Recorded dataset holds one continuous scan in a datasets_rec/date-time folder. Contents include anchors/ control point files, cam/ images, info/*.json, internal/bags/ sensor data, logs/, maps/, dataset.json and sensor_frame.xml.
- [Post-Processed Data](https://knowledge.navvis.com/docs/post-processed-data.md): Post-processed datasets sit in datasets_proc/date-time, holding anchors/, artifacts/, cam/, info/, logs/, maps/, pano/, pointclouds/ and wifi/. Also dataset.json, pointcloud.ply, sensor_frame.xml, qualitymap.png and workstation.cer.
- [Web-Processed Data](https://knowledge.navvis.com/docs/web-processed-data.md): Each web-processed dataset becomes a datasets_web folder prepared for NavVis IVION in the browser. Inside: anchors, panorama tiles in four resolutions, ooc (v1) and webcloud (v2) point clouds, maps, logs, wifi, dataset.json.
- [Dataset Artifacts](https://knowledge.navvis.com/docs/dataset-artifacts-2.md)
- [Generated Artifacts for each Dataset](https://knowledge.navvis.com/docs/dataset-artifacts-1.md): NavVis software writes per-dataset artifacts during post-processing: 2D geo-registration maps at 10 cm and 2 cm, and 2D x-ray maps at 5 cm/pixel. Also bluetooth_beacon.csv beacons, sensor_frame.xml calibration, and logs.
- [Capture Location Info Files](https://knowledge.navvis.com/docs/capture-location-info-files.md): NavVis M6 writes an XXXXX-info.json file in the /info subdirectory per successful capture event, with cam0-cam5, cam_head and footprint poses. Poses are relative to the dataset map frame: position in meters, quaternion [w, x, y, z].
- [Mapping Path](https://knowledge.navvis.com/docs/mapping-path.md): For every dataset , the file trace.csv contains position, orientation, and magnetic field information in frequent intervals. This is an example of what the file looks like and what they mean.
- [Panorama Image Poses](https://knowledge.navvis.com/docs/panorama-image-poses.md): pano/pano-poses.csv holds one row per panorama image with ID, filename, timestamp, metric X/Y/Z position and quaternion orientation. Fields include pano_pos_x/y/z and pano_ori_w/x/y/z; X is forward, Y right, Z gravity, all in metres.
- [Quality Map](https://knowledge.navvis.com/docs/quality-map.md): Quality maps show trajectory estimate, capture locations and point cloud density; dark blue marks floor coverage, brighter blue means more ceiling scanned. Bright stripes or spots mean shadowed areas; outdoor scans look plain white.
- [Troubleshooting](https://knowledge.navvis.com/docs/troubleshooting-6.md)
- [Error: No valid license for device Gx-xxx found](https://knowledge.navvis.com/docs/error-no-valid-license-for-device-gx-xxx-found.md): NavVis Desktop Processing shows 'No valid license for device Gx-xxx found' when no active license covers the device that captured the dataset. Check ~/NavVis/Licenses for missing, wrong-serial or expired files; renew in the NavVis portal.
- [Desktop processing error 'data authentication failed for file certain.bag'](https://knowledge.navvis.com/docs/desktop-processing-error-data-authentication-failed-for-file-certainbag.md): Re-copy the raw data or update the desktop processing software to the latest version.
- [Desktop processing fails with 'utf-8' codec can't decode byte](https://knowledge.navvis.com/docs/desktop-processing-fails-with-utf-8-codec-cant-decode-byte.md): NavVis Desktop Processing fails with 'utf-8' codec can't decode byte 0xe2 or 0xb0. Causes: MacOS "._" files, special characters in a folder name, bad extraction encoding, or a non-English locale.
- [Troubleshooting error: Package system is broken or has dependencies](https://knowledge.navvis.com/docs/package-system-is-brokenunmet-dependencies-error-message-troubleshooting.md): Ubuntu updates to NavVis software fail with 'The package system is broken' and unmet dependencies on navvis-mapping-ui. Check the software and updates application, then run apt --fix-broken install and dpkg --configure -a.
- [Post-processing fails after updating Desktop Processing Software](https://knowledge.navvis.com/docs/post-processing-fails-after-updating-desktop-processing-software.md): After every update of the software, a restart of the Ubuntu system is necessary to reset all dependencies and links correctly that have been changed from the old to the new version.
- [Point cloud has incomplete or missing data](https://knowledge.navvis.com/docs/point-cloud-has-incompletemissing-data.md): NavVis Desktop Processing point cloud has incomplete or missing data, often showing only the basement floor. Delete the pointclouds folder and the pointcloud.ply file, then restart reprocessing via terminal or SiteMaker.
- [Some control points are not aligned or not found error message](https://knowledge.navvis.com/docs/some-control-points-are-not-aligned-or-not-found-error-message.md)
- [Troubleshooting Non-zero exit status 137](https://knowledge.navvis.com/docs/non-zero-exit-status-137-troubleshooting.md): Desktop processing error 'Non-zero exit 137' means the computer's RAM is too low for the dataset size. Recommended RAM: ~32-64GB for NavVis M6, 64-128GB for VLX 1/2, 128-192GB for VLX 3 and MLX. Check the Host section of processing.log.
- [Post Processing interrupts without error message](https://knowledge.navvis.com/docs/post-processing-interrupts-without-error-message.md): NavVis Desktop Processing stops mid post processing with no error message and no log files, often because the /tmp/ folder is full. Empty it: cd /tmp/ then rm -rf *, and confirm with ls that nothing is left.
- [My point cloud does not have any colors](https://knowledge.navvis.com/docs/why-is-my-pointcloud-not-colored.md): Point cloud has no colors in 3rd party software when NavVis Desktop Processing had too few valid cam images or Colorize point clouds was off. Check cam images against info files, or the Colorized option; pointcloud-raw.e57 never has color.
- [Post-Processing fails with Unknown error (exit code: 2)](https://knowledge.navvis.com/docs/post-processing-fails-with-unknown-error-exit-code-2.md): NavVis Desktop Processing post-processing fails right after start-up with 'Unknown error (exit code: 2)' when Dataset path names contain spaces. Rename the folders, replacing each space with an underscore.
- [How to Resolve GRUB Shell and Kernel Issues in Ubuntu OS](https://knowledge.navvis.com/docs/ds-fixing-grub-shell-and-kernel-issues-in-ubuntu-os.md): Ubuntu boots into a GNU GRUB Shell when a system update corrupts the latest kernel or the bootloader cannot find the boot partition. Reinstall Ubuntu 22.04, or set root, load an older vmlinuz and initrd, boot, then run sudo grub-install.
- [Can I use measured GPS coordinates in mapping / processing?](https://knowledge.navvis.com/docs/can-i-use-measured-gps-coordinates-in-mapping-processing-2.md)
- [How are square meters calculated for On-Premise Desktop Processing licenses?](https://knowledge.navvis.com/docs/how-are-sqm-calculated-for-on-premise-iv-license.md): On-Premise Desktop Processing sqm come from pixels containing points on the XY plane per point cloud, summed across the instance, minus 10% for overlap. Hidden data still counts, as do 3rd party point clouds.
- [Support for fixing processing errors](https://knowledge.navvis.com/docs/support-for-fixing-processing-errors-1.md)
- [How to...](https://knowledge.navvis.com/docs/how-to-5.md)
- [How to use Global Coordinates](https://knowledge.navvis.com/docs/how-to-use-global-coordinates.md): Add a commented CRS line such as #, CRS, EPSG:2169, to the control point CSV so NavVis SiteMaker processes global coordinates. The |val| / 20000.0 coordinate range warning in the log can be ignored, and IVION import keeps the CRS.
- [How to install Ubuntu 22.04](https://knowledge.navvis.com/docs/how-to-install-ubuntu-2204.md): Ubuntu 22.04 installation for a NavVis Desktop Processing workstation or server needs the amd64 desktop image, not ARM. Covers bootable USB creation (12GB+ drive), partitioning, and dual-boot options.
- [How to install Desktop Processing Software without Ubuntu GUI](https://knowledge.navvis.com/docs/how-to-install-desktop-processing-software-without-ubuntu-gui.md): Install NavVis Desktop Processing Software on an Ubuntu system without a GUI, such as a remote server, when the standard Desktop Installer fails. Run install-mapper-software.sh from installation-scripts.zip.
- [How to transform local panorama locations to a global georegistered coordinate system](https://knowledge.navvis.com/docs/how-to-transform-local-panorama-locations-to-a-global-georegistered-coordinate-system.md): Convert local pano_poses.csv panorama positions to global control point coordinates by adding the origin.json vector. Applies to Desktop Processing Software, NavVis VLX and NavVis M6; no NavVis tool exists, use Eigen or pyquaternion.
- [How to convert a point cloud produced in SiteMaker to another file format](https://knowledge.navvis.com/docs/how-to-convert-a-pointcloud-produced-in-sitemaker-to-another-file-format.md): A SiteMaker processing task writes the point cloud as PLY by default, and the wrong choice is fixed with nv_pcp pointcloud.ply pointcloud.las in an Ubuntu terminal. Formats: e57, ply, pts, pcd, xyz, las. Desktop Processing.
- [How to install specific version of NavVis Desktop Processing Software](https://knowledge.navvis.com/docs/how-to-install-on-premise-navvis-m6-desktop-processing-software.md): Request a specific offline version of NavVis Desktop Processing Software from support using your Desktop Processing License (DPL). Extract the .tar.gz, select Allow Launching, reboot, then verify Help/Version in SiteMaker.
- [How to use global coordinates on desktop processing](https://knowledge.navvis.com/docs/how-to-use-global-coordinates-on-desktop-processing.md): Desktop processing v.2.14+ usually only reads control point values under 20,000, so add a commented CRS line like '#, CRS, EPSG:2169,' to the CSV. SiteMaker then processes it; the |val| / 20000.0 warning in the log is safe.
- [Subscription Management](https://knowledge.navvis.com/docs/subscription-management.md)
- [How to Adjust Your NavVis Subscription Licenses](https://knowledge.navvis.com/docs/user-guide.md): How to maintain and adjust your NavVis subscription licenses
- [Glossary](https://knowledge.navvis.com/docs/glossary-2.md): NavVis IVION and scanning terms defined: alignment bundle, dataset, IVION instance, site model, POI, point cloud, panorama and map views. Also EPSG 4326, BIM, CAD, SaaS, and recorded vs post-processed vs web-processed datasets.
- [Acronyms](https://knowledge.navvis.com/docs/acronyms.md): A-to-Z acronym list used across NavVis documentation, with the expansion for each: SLAM, IMU, EPSG, MMS, SOC, SOH, GCP, POI, ROI, MDT, NVC, EC, TLS, and more. Covers AEC, BIM, CAD, SSD, IoT, and OIDC.
- [How to manage user roles in the NavVis Portal](https://knowledge.navvis.com/docs/how-to-manage-user-roles-in-the-navvis-portal.md): NavVis Portal user roles are assigned by an Account Administrator under My Profile / User Management. Roles include Authorized Support Contact, Authorized Instance Manager and Subscription Manager.
- [How do I change my login password on NavVis Portal](https://knowledge.navvis.com/docs/how-do-i-change-my-login-password-on-navvis-portal.md): Reset a NavVis Portal password at iv.navvis.com: click Sign in/Register, then Forgot Password?, and submit your registered business e-mail. The reset link emailed to you is valid for only 5 minutes.
- [Chatbot Disclaimer](https://knowledge.navvis.com/docs/ai-disclaimer.md): Chatbot disclaimer: answers come from NavVis Documentation via OpenAI's API, are not guaranteed accurate, and are for B2B customers only. Don't enter personal data. GDPR Article 6(1)(b) applies.
- [Where can I see which of my NavVis devices are eligible for recent NavVis System Software updates](https://knowledge.navvis.com/docs/where-can-i-see-which-of-my-navvis-devices-are-eligible-for-recent-navvis-system-software-updates.md): NavVis portal lists which NavVis devices are eligible for System Software updates, with serial number, credentials and license validity period. Only the Account Administrator can access it; applies to Desktop Processing v.2.11 and above.
- [Where do I find the necessary NavVis device credentials for the NavVis Desktop Processing Software installation](https://knowledge.navvis.com/docs/where-do-i-find-the-necessary-navvis-vlx-and-m6-device-credentials-for-the-navvis-desktop-processing-software-installation.md): NavVis device credentials for NavVis Desktop Processing Software v.2.11 and above come from System Software Licenses in the NavVis Portal. Enter serial-number@device.navvis.com and a 12-character password; Account Administrators only.
- [How do I receive NavVis software release notes](https://knowledge.navvis.com/docs/how-do-i-receive-navvis-software-release-notes.md)
- [How to replace an M3 BIOS battery](https://knowledge.navvis.com/docs/replacing-an-m3-bios-battery.md): A drained 3V CMOS battery (CR2032) in the NavVis M3 loses BIOS settings and breaks the display, clock, and boot. Replace it, flash Q87T.CAP with ASUS EZ Flash 2, then load afterinstallation.CMO from ASUS Overclocking Profile.
- [Technical Blog](https://knowledge.navvis.com/docs/technical-blog.md)
- [Everything You Need to Know About Visual Odometry](https://knowledge.navvis.com/docs/everything-you-need-to-know-about-visual-odometry.md): Visual odometry estimates position from camera images rather than wheel encoders or IMUs, for GPS-denied indoor and underground work. Feature detection and matching, motion estimation, bundle adjustment, NavVis multi-camera setup.
- [Everything you need to know about 3D mobile mapping](https://knowledge.navvis.com/docs/everything-you-need-to-know-about-3d-mobile-mapping-technical-blog.md): 3D mobile mapping explained from the start: lidar time of flight, point clouds, SLAM, and mobile mapping systems versus terrestrial laser scanners (TLS). Covers as-built documentation, scan-to-BIM, 10X speed, ~6 mm accuracy.
- [What is lidar? How does it work?](https://knowledge.navvis.com/docs/what-is-lidar-how-does-it-work-technical-blog.md): Lidar, short for LIght Detection And Ranging, measures distance by time of flight: fire a laser, time its return, calculate distance. A spinning mirror sweeps the beam into a point cloud. Also covers IMU, camera, and scan-to-BIM uses.
- [Is lidar or photogrammetry better for building capture?](https://knowledge.navvis.com/docs/is-lidar-or-photogrammetry-better-for-building-capture-technical-blog.md): Lidar vs photogrammetry for building capture: lidar gives accuracy, indoor speed and automation; photogrammetry gives RGB texture and lower cost. Hybrid workflows combine both on one project.