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Stop chasing clients for information.

Deliver client work 3x faster with AI-driven client portals. Purpose-built for agencies, consultants, and other professional service businesses.

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The LaunchBay Impact

35%
Shorter delivery cycles
Nutrislice →
70%
Faster data collection
RocketStay →
78%
Increased customer engagement
Wirely →
4x
Higher project manager capacity
Canadian Safety Group →
Client portal screenshot

Visibility into the status of every client project, down to the task.

LaunchBay shows the live status of every client in one place, down to the task that's holding a launch up and who owns the next step.

  • Real-time status on every form, file, and approval

  • See what's collected, what's outstanding, and who's responsible

  • At-risk and stalled projects flagged automatically

Learn more
Team dashboard screenshot

Collect what you need without chasing it down.

Successful delivery of client work requires data, documents, and forms. LaunchBay turns collection into structured requests with reminders built in, so what used to take two weeks comes back in days.

  • Structured forms with conditional logic and validation

  • File and document requests tracked item by item

  • Replace the spreadsheets, Google Docs, and email threads

Learn more
Client portal screenshot

Drive alignment & accountability.

Client work stalls when they aren't sure what's expected or never open the email. LaunchBay gives every client a branded portal that outlines what they are accountable for.

  • No logins or passwords, one link lands them on their task

  • Each client sees exactly what's theirs to do, and by when

  • Fully white-labeled to your brand, not ours

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Team dashboard screenshot

Always keep client work in motion.

The slowest part of client work is waiting on people. LaunchBay's automated reminders and follow-ups do that chasing for you, nudging customers until the information is collected.

  • Set the rules once, they run on every client project

  • Triggers advance each stage as the work gets done

  • Owner is alerted the moment projects stall

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Client portal screenshot

Bring your A-game. Every time.

Turn your best client project workflows into a template and run it for every new customer. Not just the project plan, but everything inside it: the contract, the intake form, the document requests, the task list. Create once, reuse forever.

  • Reusable templates for projects, documents, forms, and tasks

  • Refine your playbook as you learn what works

  • Take on more clients without hiring more staff

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AI agents ensure no at-risk account goes unseen.

Agents watch sentiment and overdue work across every account, and act the moment one starts to slip.

launchbay · account monitorAgents watching
Brightlane
Stage 2 · data
Halftone Labs
Stage 3 · build
NORTHPATH
Stage 1 · kickoff
Tideline & Co
On track
Stillwater
Stage 2 · data
Branchway
Stage 4 · launch
Meridian Path
Stage 3 · build
Quietboard
Stage 1 · kickoff
Threadwell
On track
Cascade Studio
Stage 2 · data
Run it all from your AI assistantClaudeChatGPTGemini

Case Studies

Happier clients. Faster implementations. Less chasing.

"Before LaunchBay, we would spend 4+ hours per client tracking down onboarding information. Now, with automated follow-ups doing the heavy lifting, that entire process takes just 15 minutes."

Lloyd Boolkin

Head of Customer Success

View Case Study
90%
faster

client onboarding

4+
hours

saved per client

100%
less

manual follow-ups

"LaunchBay lets us manage internal work and client communication in one place. Projects move faster, which means we're more profitable and produce better work"

Stephanie Hofhenke

Founder

View Case Study
20+
hours

saved per week

50%
faster

client approvals

2x
easier

workflow updates

"The ability to productize a service using LaunchBay has been a game changer. Repeated tasks, automated follow-ups, deadlines met, without chasing anyone."

Justin Kavanaugh

CEO of Sites at Scale

View Case Study
15+
hours

saved per week

2x
faster

client onboarding

90%
fewer

client calls and meetings

"We were able to take our implementation timeline down from four weeks as our target to 10 days, which is really drastic."

Cassidy Tucker

Head of Operations and Growth

View Case Study
3x
faster

customer onboarding

18+
hrs/week

saved across the team

1
full-time hire

avoided through automation

“We used to need a team of four full-time staff members to onboard clients. Since LaunchBay, a single person is all we need."

Wade Lindquist

Vice President

View Case Study
80+
hours

saved per week

70%
faster

client info collection

7
less

days to onboard

"Instead of checking email, Monday, Slack, and Notion, I just open LaunchBay. Everything I need for customer projects lives in one place. I see what I need to do next, and I get to work."

Lauren Hammonds

Senior Graphic Designer

View Case Study
35%
faster

customer onboarding

5
fewer

tools needed

90%
less

customer calls and emails

“Before, we could only take on 5 clients because we were using email, spreadsheets, and constantly chasing people down. Thanks to LaunchBay, we can handle 20."

Dr. Sarah Wilson

CEO & President

View Case Study
4x
increase

in client capacity

10+
hrs/week

saved per employee

90%
less

manual follow-ups

"Thanks to LaunchBay, we’ve reached full capacity for our programs while saving over 50 hours each week. Not only have we increased the number of available slots, but we’re filling them faster than ever before."

Brooke LeMasters

Director of Operations

View Case Study
10+
hours

saved per program

90%
less

manual follow-ups

50+
hours

saved per week

"LaunchBay client portals give us a level of credibility our competitors don't have. Our biggest clients have started referring even bigger clients, and it's a direct result of our client portal experience."

Mariah Gates

CEO

View Case Study
3+
hours

saved per day

30
clients/mo

onboarded automatically

2x
increase

in client referrals

Scale client service delivery with ease.

One platform to run, monitor, and unblock client work.

G2
4.8
Capterra
4.7