All Systems Operational

Uptime over the past 90 days. View historical uptime.
Applications Operational
Web Application Operational
Desktop Application Operational
Mobile Applications Operational
Support Operational
Ticketing/Email Operational
Telephone Operational
Other Operational
Search Operational
Emails Operational
Two-Factor Authentication (2FA) Operational
SugarSync.com Main Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Login / Access Degradation
Resolved - Thank you for your patience. Performance has now stabilized across the system. Our engineers will continue to monitor.
Sep 10, 14:49 PDT
Update - Our engineers have stabilized performance across the majority of the system, with recovery on the remaining server volumes nearing completion.
Sep 9, 14:51 PDT
Update - Our engineers have stabilized performance across the majority of the system, with recovery on the remaining server volumes nearing completion.
Sep 9, 14:44 PDT
Update - Our engineers are seeing recovery for most users, but are continuing to work on full restoration for those still experiencing issues.
Sep 9, 08:20 PDT
Update - Our engineers are still monitoring system performance to ensure everything is operating normally.
Sep 8, 14:43 PDT
Monitoring - Our engineers have put a fix into place and are monitoring the situation.
Sep 8, 08:38 PDT
Investigating - We are currently investigating reports of issues regarding inability to access the service. Users may experience slower response times, temporary failures when attempting to sign in (or reaching the website), and/or the apps being disconnected. Engineers are actively analyzing system metrics to isolate the issue and restore normal performance.
Sep 8, 08:05 PDT

Sep 9, 2026

Sep 8, 2026

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

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